202 1 manager's personal annual work summary selected 5 articles.

In an instant, 20xx years have passed. Although I am still a new employee, with the care of my leaders and the support and help of my colleagues, I persist in studying theoretical knowledge, summing up my work experience, strengthening my ideological cultivation and striving to improve my overall quality. Through my unremitting efforts, I have made some achievements in my work, but there are also many shortcomings. Here, I will briefly describe my thoughts, situation and other personal work as follows:

First, strengthen business study, constantly improve business quality and strive to make greater contributions.

Looking back on this work experience from June+10 in 5438 is a period that I cherish very much in my life. During this period, my harvest mainly includes two aspects: political and ideological maturity and rich work experience in professional work, which can be summarized as eight words: "Great harvest and great benefit".

My transformation and progress are achieved through the cultivation of leaders, the help and support of colleagues and my own efforts. I know that I haven't worked in our brand store for a long time, and there are still many aspects to learn. I should always measure and demand my words and deeds, pay attention to strengthening political cultivation and further improve my understanding. I also hope that leaders and colleagues will give me guidance and help as always, and I will redouble my efforts to strive for greater progress with incomparable enthusiasm and efforts!

Second, at work, be strict with yourself and keep making progress.

In daily work, under the guidance of superior leaders, responsible for following up every activity of each festival. Make the activity complete smoothly. Work hard with colleagues to complete the arrangement of various activities in the early stage, and strive to complete the planned content of the superior leader according to the plan of the superior leader. Starting from the standing posture and standing rules, establish a good service image and service quality. At the same time, improve the service to enhance the unity and vitality among members, fully express opinions and suggestions to colleagues in all work, brainstorm, pay attention to collective wisdom and overall efficiency, and strive to improve the service level. Become a vibrant and energetic group. At the same time, we should always be strict with ourselves, strive to lay a solid foundation for improving our grades and lay a higher foundation for our lives.

Third, shortcomings and deficiencies.

Generally speaking, I feel that I still have many shortcomings and deficiencies. My experience in dealing with problems needs to be improved, and my teamwork ability needs to be further enhanced. I need to continue studying and improve my abilities. Knowing that I still lack the basic knowledge of office work, I often behave clumsily in carrying out specific work, and sometimes even feel at a loss. The work is not meticulous enough, mistakes and omissions often appear on small problems, the efficiency is not fast enough, and the leaders' intentions are not fully understood. In my future work, I will adhere to the principle of unity of service and efficiency, find problems in walking and find problems in walking. Through timely on-site observation, we can master the problems and deficiencies in the work, thus making corresponding improvement plans, and giving information feedback to the higher authorities in time to correct the problems in time.

20XX work plan:

20XX is a brand-new year and a year of self-challenge. I will try my best to correct the shortcomings of the past year, do a good job in the new year and do my part for the development of the company. In the future work and study, I will be more strict with myself, make every work arrangement from my superiors to my subordinates, and learn from other leaders and colleagues with an open mind. I believe I will make greater progress in all aspects, carry forward the tradition and help others with a high sense of responsibility and self-confidence. Employees carry forward the spirit of customer first and provide customers with a comfortable shopping environment. I believe I can get better results in 20XX.

2.202 1 manager's personal annual work summary

Unconsciously, I have been in X for more than a year. Working in the front line, I have experienced many ups and downs, met many mentors and gained many lessons. Thanks to the leadership for giving me room to grow up, courage and confidence. During this year, through our unremitting efforts, we have made some achievements in our work, but there are also many shortcomings. Looking back on the past year, the work is summarized as follows:

I. Summary of work

From the company to now, I have gradually grown from a shopping guide in store X to a manager in store X, from a small employee to a leader, and my thoughts have changed absolutely. No longer think from your own standpoint, but from the standpoint of the company and employees, think more comprehensively and think for others.

Second, the main problems in the work are:

At the beginning of my work, I didn't know enough about my work, lacked the overall concept, lacked self-confidence, lacked understanding of my work orientation, lacked logical ability and lacked structural thinking. But I believe I will continue to study and think in my future work, so as to strengthen my cognitive ability to work and make a workflow.

Insufficient personnel management ability, insufficient market research and incomplete understanding of competitors make it impossible to make policy planning for the market, which requires continuous research, summary and improvement in future work, so that the problems encountered can be well solved.

Third, work experience:

In this year's work and practice, I have participated in many collective work and got along very closely with my colleagues. In this process, I strengthened the most precious and important team consciousness. On the basis of trusting others and themselves, such a team will be in an invincible position with unified thinking and concerted action.

In this year's work, all the work is done by the first line and the second line together. In this process, everyone reminds each other and complements each other, which greatly improves the work efficiency. Communication is the most important thing in all work, so we must deal with information clearly and timely.

Leaders demand that every step of work should be precise and meticulous, and strive for refinement. Under the guidance of this mentality, being able to act positively and confidently is my mental progress in the second half of the year.

Now I often calmly analyze myself, recognize my position and ask myself how much I have paid; Always remember that the work content should be detailed and accurate, and personal gains and losses should be calculated in a fuzzy way: avoid risks in time and take on problems bravely.

In a threesome, there must be a teacher, and the cooperation with colleagues around us is more tacit. Thank them for their strong support and encouragement, and thank them for their persistence. They are all my teachers, and they have learned a lot of knowledge and skills from them, and learned the truth of being a man, and I am glad to have them around when I first started on the road. I will unite with them to form an excellent team and achieve better results.

Fourth, work experience:

After half a year's work and study, I found that I still have a gap from a qualified store manager, which is mainly reflected in the immaturity of work skills, work habits and work thinking, and it is also the place where I should constantly improve and hone myself in my future work. To sum up carefully, I have been a store manager for half a year, and my work has not been done well enough:

Lack of summary of usual work performance. From the opening to the present, the performance of the "Cool Summer, Low Price and Storm" activity in July is not bad, which has a lot to do with the activity. 40% discount for the whole audience, and the featured products in the special offer are very eye-catching. After the price rebounded, it never reached the ideal quota. In view of the market, I should take the initiative to apply for preferential policies from the company. I should turn passivity into initiative, attack other brands with the products of our big brands at low prices and occupy a certain market share.

It is right to have a good relationship with employees, but it lacks the momentum of leadership. Teacher Chen has always taught us that "respecting ourselves means respecting others, and don't take yourself for food". On the premise of being good to employees, let employees listen to you and respect you or their leaders. If you are dissatisfied with the company, you can report directly to you, and then focus on how to appease and report to stabilize the military. This item is also the key to improve yourself.

In my future work, I will always pay attention to correcting my shortcomings, and I will certainly develop good work habits and become an excellent professional manager of the company.

3.202 1 manager's personal annual work summary

As the manager of XX clothing store, I can sum up my work this year. First of all, thank the boss for his trust and colleagues for their support. In May, he was hired as the manager of XX clothing store by Xinglong family. Due to his skilled business, sales skills and the trust of his boss, he was promoted to the sales position of Wangkui Suihua No.3 Store in Qinggang in May. Over the past year, in line with the business philosophy of XX Company, I have been able to earnestly perform my duties and laid a good foundation for the sales of XX in Cyclobalanopsis.

As a store manager, I deeply feel that:

1. As the manager of a promising brand store, you must know management, be familiar with business and have a strong sense of responsibility.

2. There should be a scientific management system to manage brand stores.

3. The store manager and the clerk must have high working enthusiasm and good working mentality, and can actively make due contributions to the sales of our store.

4. In operation, we should adhere to the concept of "developing new customers, stabilizing old customers and expanding the influence of Cyclobalanopsis brand stores", so that XX clothing can take root in the hearts of Cyclobalanopsis people.

I deeply feel that brand clothing is very suitable for people's needs. Only an elegant environment, high-quality service and enthusiastic after-sales service can attract customers to shop in our store, and let them experience the good quality of brand clothing, the high quality of brand store employees and close communication with sales staff. Whether it is the purchase channel, sales method or after-sales service of the company, I feel that the power of the brand is infinite, the management of XX is scientific, and I am willing to contribute my own strength to the operation of the brand store.

For this year's operation, I make the following summary:

1, sales completed, year-on-year increase. Often change the display of the store to attract customers. When customers stay in front of the store, you should seize the opportunity, invite customers into the store as much as possible, keep smiling, and let customers feel that you are very kind. After the customer enters the store, pay attention to the customer's every move and observe the change of the customer's micro-expression. When customers touch a garment with their hands, it means that they are interested in it, so we should briefly introduce the garment products. After the introduction, you can ask the customer to try it on and highlight the selling point of the product. When customers find that clothes fit them when they try them on, they should echo them appropriately and add some compliments. When customers are more interested in products, they will consider buying them. Besides, we also rely on the publicity of Xinglong family to our store and the boss's careful planning, scientific management and reasonable publicity.

2. Train three employees to understand XX enterprises and master sales skills, so that they can learn more theoretical knowledge at ordinary times, and then apply the theoretical knowledge to practice, combining their own work experience and learning from the service experience of outstanding employees.

3. In mobilizing the enthusiasm of employees, I can allocate time reasonably according to everyone's actual situation. If you really have something to do, you can ask for leave at home. When you find that you are in a bad mood, communicate in time to eliminate the negative emotions of employees, which is conducive to the development of sales work.

4. Strengthen employees' service awareness and gradually improve the member maintenance system. Always smile, treat every customer kindly, establish perfect member information, understand member needs, communicate with members frequently, introduce members' favorite clothing types, and promote sales.

5. Deal with the relationship between shopping malls, abide by the system of shopping malls, cooperate with the work of shopping malls, and establish a good image of XX among the employees of shopping malls. Participate in various meetings of Xinglong in time as required, implement various systems of Xinglong well, listen carefully at the meeting, make records, convey them to employees in time, and participate in various activities such as distributing leaflets, cleaning, military training, training, etc. On time, let the surrounding shops feel the entrepreneurial spirit of XX employees, and let employees always maintain their image at home or in the mall, which will play a better role in establishing the image of XX in the eyes of others.

6. Cooperate with the sales of Wangkui and Suihua stores, allocate clothing numbers in time, and increase the training of employees, so that they know that only by studying more can they adapt to the business philosophy of XX, and only by taking every customer seriously can they benefit themselves and the shopkeeper.

4.202 1 manager's personal annual work summary

Looking back on xx-xx, it was a year of sowing expectations and harvesting fruitful results. Under the correct guidance of superior leaders, with the joint efforts of all departments of the company and all colleagues of XXX, we have made considerable achievements.

As a store manager, I feel a great responsibility. Years of working experience have made me understand the truth: for a retail store with good economic benefits, first, there must be a professional manager; Second, we should have good professional knowledge as the backing; The third is to have a good management system. Observe attentively and communicate with customers attentively, and you can do it well. The specific summary is as follows:

1, conscientiously implement the company's business policy, and at the same time convey the company's business strategy to every employee correctly and timely, which has played a very good role in connecting the preceding with the following.

2. Do a good job in the ideological work of employees, unite the employees in the store, fully mobilize and give play to the employees' intentions, understand the advantages of each employee, give play to their specialties, and do what they can. Enhance the cohesion of our shopping mall and make it a United group.

3, through various channels to understand the trade information, understand the customer's shopping psychology, so as to know ourselves, know fairly well, and have a clear aim, so that our work is more targeted, thus avoiding unnecessary losses.

4. Set an example and be a handsome employee. Constantly instill corporate culture in employees, educate employees to have a sense of the overall situation and do things from the overall interests of the company.

5. Attract customers with thoughtful and meticulous service. Give full play to the initiative and creativity of all employees, and let employees change from passive "let me do" to intentional "I want to do". In order to create a good shopping environment for customers and create more sales performance for the company, lead employees to do the following work. First of all, do a good job of cleaning every day to create a comfortable shopping environment for customers; Secondly, actively serve customers and meet the needs of consumers as much as possible; We should constantly strengthen our sense of service and let customers leave our store with sincere smiles and polite words.

6. Deal with the cooperation between departments, between superiors and subordinates, complain less, be more enthusiastic, look at the problems in work objectively and solve them with your heart.

At present, the management of the store is gradually becoming digital and scientific, and the improvement of management means puts forward new job requirements for the store manager. Skilled business will help us achieve various operational indicators. A new year has begun, and achievements can only represent the past. I will manage our East China store with more exquisite and skilled business.

I feel a great responsibility for next year's work. We should keep a clear head at any time, sort out our work ideas for next year, and focus on the following aspects:

1, strengthen daily management, and personality is the basic work of management.

2. Strengthen the internal training of employees, and comprehensively improve the overall quality of employees.

3, establish a high degree of loyalty to the company, love their jobs, the overall situation, all for the sake of the company, to contribute to the improvement of the overall economic benefits of the company.

4. Strengthen unity and cooperation with various departments and brother companies, create the best and seamless working environment, get rid of discordant notes, give full play to the enthusiasm of employees, and gradually become a beautiful team.

5.202 1 manager's personal annual work summary

Time flies, and before you know it, 20xx years have passed. However, I still clearly remember what a difficult process I went through when I first took office. The pressure is unprecedented, and I must work harder than before to overcome these problems. The company arranged for me to take over as the counter manager of xx-x in the paddock to meet the fierce challenge. I'm a little hesitant about whether I have the potential to shoulder this burden. Seeing that the brand of the counter is complete, well-known and United, I thought I would know when I came. I put down my burden, devoted myself to my work and tried my best to complete the tasks assigned by the company, so I worked hard for a month and then challenged a new month. After half a year, I saw that more customers recognized our brand, which made us feel happy and gratified, and also made us happier to see Deliyuan.

I. Performance

1-The overall task in June was xx-xxx-x, which was actually completed. X, completed 96% of the task. After six months of unremitting efforts, there were two outstanding months, February and April. At the same time, the task was overfulfilled by 24%, and the other months were around 40,000-56,000. In May, the shopping guide of the cabinet group left one person, but it did not affect sales. Although the task was not completed, we persisted. In June, the second-tier brands completed 96% of the sales tasks, which was partly affected by the withdrawal of xx-x in May.

Second, promotional activities.

On May xx-x, a large-scale promotion was held for 8 consecutive days 12, with an overall task of 8000. But we have only finished more than 6,000, and the task is not ideal. I learned a lot from it. 1 I didn't pay attention. Some customers didn't know that Yuandaoou was doing activities. Two stores didn't broadcast frequently, three gifts were not provided in time, and four people didn't pay close attention to their work.

Third, check out.

In May, the company had a new checkout process, which was related to the problems of guaranteed bottom and over-guaranteed. Because I have never come into contact with such accounts, I don't understand them at the moment, but I know I will try my best to complete the promotion task assigned by the supermarket (the task is not excessive) and reduce the financial loss of the company. I will study hard for the questions I don't understand until I learn them.

20XX years of work, I know that to do a good job in cosmetics shopping guide, we must do the following. 1. Always maintain a good working attitude. For example, if we lose a customer at work, or several customers say that the product is unsuccessful, we are easily discouraged and in a bad mood. Just thinking about bad luck on this day will distract you, and you will have no intention and lack confidence when you meet customers, which will affect future sales. 2. Look at the face and observe the color, which varies from person to person. Different customers use different sales techniques, such as students. I find that such customers prefer branded products with strong trends and advertisements. When it comes to second-tier brands, it is more difficult and requires patience. You can briefly talk about the product first, and then tell him why students have acne and blackheads on their faces, and what problems should be paid attention to in normal nursing. He will think that we are more professional and can enhance his understanding of us. When you deal with customers, don't talk about products blindly. At present, there are many brands, many promoters and similar promotion languages. Therefore, blindly talking about products will make customers feel that we are only promoting our own products, so we can't win the trust of customers quickly. In fact, customers will only listen to you if they trust you, so that they can understand your products. We can ask him how to care for them in order to get closer to each other, and then talk about the products in detail.

In our daily work, we will encounter many problems. For joint venture counters, there may be more problems. In June, due to too much supermarket management, I thought about leaving my job, and I was under great pressure to go to work every day. No matter how hard I tried, I still couldn't get recognition, but Sister Liu's words gave me confidence. She told me that I can't escape any problem, I can solve it myself, I will help you solve what I can't solve, and the company I can't solve will help you solve it. This gave me great encouragement. I know I'm not alone. We are a family. They will help me and make me more confident to continue. I remember a piece of news that inspired me a lot. I will share it with you. A must in the workplace. 1 Diligence is not lazy. 2. Find problems without making excuses. Keep your head when things go wrong. 4.

The above is my work summary for 20xx years!

The new year is a year full of challenges, opportunities, expectations and pressures for us, and it is also a very important year for me. The pressure of family, life and work drives me to work hard and study hard. Here, I have made a work plan for the next year, so that I can make greater progress and achievements in the new year.

1. As a beauty guide for cosmetics, you must take responsibility by yourself and do your best to carry out business while complying with the company's regulations.

2. study plan. Learning is very important for business people, because it is directly related to the pace of a business person advancing with the times and the vitality of business. I will adjust my study direction according to my needs and replenish new energy. The professional knowledge and comprehensive potential of cosmetics are all information I want to master.

3. Enhance the sense of responsibility, service and team. Take the initiative to do the work to the point and implement it. I will try my best to reduce the pressure on leaders.

Our counter group lacks skin care products in the price range of 20-50, and some low-consumption customers are lost. We apply for a brand to fill the vacancy at this price.

My previous job has experienced too many ups and downs, which made me grow and learn. 20xx is coming, and we look forward to happy cooperation in our future work. Find happiness in your work, study more at the same time, devote yourself to your work, meet the challenge of next year and make better achievements!