What is the customer service phone number for Tuhu car maintenance?
Tuhu’s customer service hotline is 400-111-8868.
Tuhu service hours: Monday to Sunday 8:00-24:00 (open as usual on holidays)
Tuhu Car Maintenance has more than 13,000 cooperative installation stores, with service capabilities covering 31 provinces, municipalities directly under the central government, and 405 cities. Users can enjoy professional 365 days * 16 hours of pre-sales and after-sales services on the Tuhu Car Care official website, APP, telephone, and WeChat platforms.
In September 2018, Tuhu Car Service joined the China Consumers Association’s e-commerce consumer rights protection through-train (green channel) platform, becoming one of the 23 companies participating in the China Consumers Association’s e-commerce through-train platform.
In order to fulfill the promise of "authentic self-operated products", in order to comprehensively improve car owners' car maintenance experience and enable car owners to enjoy high-quality car maintenance services in the Internet era, Tuhu's car maintenance platform has strived to build a complete car service ecosystem. system.
Extended information
1. Provide comprehensive car maintenance services:
(1) Change tires.
(2) Car maintenance, including oil and filter changes.
(3) Routine maintenance and replacement of auto parts.
(4) Car beauty.
(5) Various supplies in the car.
(6) Car insurance, traffic violation inquiries and other car services.
2. Service methods:
(1) Reservation: Customers order goods and make reservations for service stores on the Tuhu platform (official website, APP, WeChat applet, 400 phone number).
(2) Installation: Tuhu delivers the goods to the store, and the customer goes to complete the service.
3. After-sales guarantee:
(1) 7-day no-questions-asked return: All products placed on Tuhu Car Care are supported for 7-day no-reasonable returns and exchanges.
(2) Tire insurance: If you purchase tires on Tuhu’s official website and app, you can get free tire insurance. If the tire accidentally bulges and blows out, the maximum compensation amount will be 80.
(3) Authenticity guarantee: Every product on Tuhu has an insurance endorsement to ensure that it is genuine, protecting users’ car maintenance services.
Baidu Encyclopedia - Tuhu Car Maintenance Network
Tuhu Car Maintenance Network - Introduction to Tuhu Car Maintenance
Tuhu Car Maintenance Network - Contact Us