What should I do if the flight is cancelled because of the weather?
What should I do if the flight is cancelled because of the weather?
First of all, the airline will try to arrange for passengers to change to other flights of the same airline for free. If the cancellation of the flight has been confirmed, passengers need to contact the original ticket purchasing point immediately or go to the nearest counter to refund or change the ticket.
If passengers can't arrive at their destination on time because of flight cancellation, airlines will provide corresponding compensation schemes. For example, airlines may provide accommodation or transportation subsidies to passengers, and may also give some compensation, such as delay insurance.
If it is an international flight, passengers need to follow the regulations of different countries and regions. For example, in some countries and regions, airlines may provide passengers with free change service, while in other countries and regions, passengers may have to pay a certain fee.
If it is a discount ticket, passengers can handle it according to the ticket policy. For example, some airlines stipulate that if the flight is cancelled due to weather, passengers can transfer to other flights of the same airline for free, but they must make up the difference.
How to refund the ticket?
1. Refund process
Because there are many ways to buy air tickets, you can go through the refund procedures through airlines, agency companies, website reservations and so on. And follow the principle of "where to buy and where to return". That is to say, if passengers buy in official website, they only need to contact the customer service staff in official website by phone, and the customer service staff can check the flight information and then go through the refund procedures.
The refund will be directly returned to the bank card used by the passenger to purchase the ticket. The same is true for special fares that can only be refunded but not the face price.
2. Calculation of Refund Due to the carrier's reasons, passengers refund their tickets, and all of them are refunded. If you apply for a refund due to passengers, you should pay a refund fee of 10% of the original ticket price 24 hours before the scheduled departure time of the flight.
Within 24 hours, 2 hours ago and 2 hours, a refund of 20% of the original fare, 30% of the original fare and 50% of the original fare should be paid.
3. Information required for refund: original ticket, copy of purchase invoice, and identification.
4. The time required for refund varies from airline to airline, which is generally 14 to 45 days. If there is no plane ticket in the local area, the time will be longer, possibly as long as three months.
5. Refund of domestic special fares
Although the discount span of air tickets is very large, it can be found from 10% discount to full price. However, passengers should pay attention when buying special fares. Economy class air tickets are less than 4.5% discount or 4% discount, and the face price is not refundable or changed, which is also commonly known as the "three noes" principle.
Passengers can only get back the airport construction tax and fuel surcharge, such as Guangzhou Feihaikou 140 yuan (excluding 20% tax). The tax is the airport construction fee in 50 yuan, and the fuel surcharge below 800 kilometers is in 50 yuan, *** 100 yuan.
At the same time, the ticket is 4.5% to 5.5%, the refund is 6% to 20%, the refund is 20%, and the refund is 50%.
6. Refund of international special airfare
Different from domestic air tickets, domestic air tickets can clearly show the discount of air tickets, while international air tickets are secretly discounted. Usually, the customer service staff will only provide the cheapest air ticket price at a certain time according to the travel time, but they can't know what the discount is.