More than 230 flights at two airports in Beijing were forced to cancel. How does the airport handle stranded passengers?
There are two reasons for the cancellation of the flight, the first is the weather, and the second is the airline. If it is due to the weather, the airport should cooperate with airlines to ensure passenger service, such as helping passengers to refund or change their tickets, and some passengers can get compensation by purchasing delay insurance. If it is the fault of the airline, the airline shall compensate the passenger accordingly and assist the passenger to change the ticket or refund the ticket.
Due to the weather, flights at two airports in Beijing were cancelled. Airlines should help stranded passengers change their tickets or refund their tickets and provide proof of compensation. After the flight is cancelled, passengers should go to the airline counter or check-in office for refund at the first time. Tickets purchased online need to be refunded at the place of purchase. Before refunding the ticket, they need to go to the airline to issue a certificate as a refund voucher, and they must sign and seal it before they can refund the ticket in full. There is no time limit for refund, so it is better to return it as soon as possible. You can arrange the next trip after the refund.
Passengers can know the local weather in advance before they travel, check the punctuality rate of scheduled flights within 15 days, or consider taking other means of transportation such as high-speed rail and train to avoid delaying the trip. Remember to travel safely. ?
Have you ever had a flight delayed or cancelled?