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How to introduce products when selling high-grade furniture?

For selling this industry, no matter what products you sell, you need to learn sales skills and psychology. Know how to act according to the customer's face, don't answer irrelevant questions and talk endlessly.

Introduce product skills:

1, basic etiquette

No matter what sales you do, you should know basic etiquette and polite language. Not to mention this furniture, people who come to buy furniture are enthusiastic. For a warm home, of course, you need the best service and a comfortable tutor to answer. Therefore, we must first know the basic etiquette. For example, when a customer comes, you can offer a pot of tea first, because there are more business exchanges, so there is no need to provide a temporary rest place, and the indoor light does not need to be too bright or designed to be warm.

2. Look at the age of the customer.

The use of furniture will change with the times, so it depends on the age of customers. Generally, people who are older but have average financial ability will prefer dark wooden furniture, which looks more intimate. Young boys become more fond of cloth. If children use it, they prefer colored furniture. These will be judged by your own eyes.

3, according to the customer's housing structure

The use of furniture needs to be matched with the house, otherwise it will be neither fish nor fowl. Therefore, as a salesperson, it is necessary to know the customer's room design and what kind of furniture is suitable for use. It also depends on the wall of the house, what color it is, and whether the windows are lit. Of course, there is no need to go to the owner's house to see these, as long as the customer asks when looking at the furniture.

Step 4 gain trust

Household items will consider safety issues. Furniture is the most frequently used thing in the home, such as sofas and beds, which need to be given a sense of security. Therefore, customers will consider whether it is safe when buying furniture. Then, the first impression a salesperson gives others should be trust. If a person doesn't trust you enough, it's useless to say anything. Trust can be established through some simple communication. Don't nag endlessly, it's easy to get bored.

5. Understand the purpose of customers buying furniture.

There are probably several purposes to buy furniture: trade in the old for the new, move to a new home and get married. Understand the purpose of customers buying furniture in order to make suggestions. If newlyweds buy furniture, they almost prefer brightly colored festive furniture. If you trade in the old ones, you may pay more attention to high-end products. People who move to a new house are easier to get along with. Therefore, it can be recommended according to the purpose of customers buying furniture.

6. Explain the functions, advantages and disadvantages of furniture in detail.

Sales is not just selling products, but introducing the performance, advantages and disadvantages of products, which is convenient for customers to think and judge. Therefore ... when customers take a fancy to a series of furniture, they should make targeted and prepared performance introductions as sales. In addition to the advantages, it is also necessary to point out the shortcomings and possible hidden problems of furniture. Of course, there is no safety hazard in general furniture. Only for some families, there may be hidden dangers, compared with families with children and the elderly. Then things that are too heavy or too complicated in design are not suitable for them. These should be reminded as sales.