Huawei's built-in weather suddenly cannot be opened and the weather in recent days cannot be viewed.
Please try to solve the problem according to the following scenarios:
Scenario 1:
Problem:
Enter the weather application:
The weather cannot be updated automatically
The manual pull-down update on the weather interface is invalid
The interface displays the previous weather (a few hours ago or a day ago) or prompts "Weather information has expired".
Cause of the problem:
Huawei's own weather forecast obtains data from the third-party service provider AccuWeather. It may be due to an abnormality in the ACCU server that the weather update is not timely.
If the weather at the current location cannot be updated automatically, it is also possible that the positioning switch is turned off, causing the application to be unable to obtain the user's location information, and thus unable to obtain local weather information.
Solution:
It is recommended that you try the following:
1. Turn on location services:
Turn on location services: EMUI9.0 Go to ?Settings?>?Security and Privacy?>?Location Services, and turn on the access my location information switch.
In other versions, go to Settings> Security & Privacy> Turn on location services and choose to use GPS, Wi-Fi and mobile networks.
2. Try to switch network connection: If the current connection to WLAN cannot be updated, try to change to 4G traffic data to refresh. If the 4G traffic data cannot be refreshed, try to switch to WLAN.
3. Please clear the data first and then re-add your city before trying. The operation method is as follows:
EMUI4.X & 5.X: Settings?>?Application Management?>? Weather?>?Storage, delete data and clear cache, re-enter the weather, click "City" in the upper left corner, and then add a city.
EMUI8. Then add the city.
EMUI9.0: Settings?>?Applications?>?Application Management?>?Weather?>?Storage, delete data and clear cache, re-enter the weather, click the "three little dots" in the upper right corner, Select Manage Cities and then add a city.
4. If the above method still cannot solve the problem, please provide the following information, and we will feedback it to Accu for confirmation:
The city/region information where the weather abnormality is located.
After entering the weather interface and manually pulling down to update once, pull down again to check whether the last update time is consistent with the system time.
Scenario 2: (This scenario applies to EMUI 9.0)
Problem phenomenon:
The weather is not updated, including the weather data is not updated, and the weather location is not updated. , manual refresh cannot update.
Cause of the problem:
During the weather update process, the update failed due to the abnormal exit of the program (cleaning the background application and restarting the phone). You need to delete the weather data, restart the weather application, and add it again. City.
Solution:
Go to Settings>Application>Application Management>Weather>Storage, delete data and clear cache;
Re-enter the weather application and add a city .
This problem will be solved in the next version B125. Please pay attention to the version upgrade information and complete the upgrade in time.
Remarks:
When the weather automatic update conditions are met, it can be automatically updated without entering the weather application.
Huawei mobile phone weather data comes from weather providers. The weather provider we currently cooperate with is AccuWeather.
"China Weather Communication" is the brand of AccuWeather in China. At the end of 2017, it reached an agreement with the supplier on data source display:
The Chinese version EMUI8.0 and above has been since The name of the weather data source in Band Weather was changed from "Accuweather" to "China Weather Communication".
The name of the weather data source in the built-in weather of EMUI4.1/EMUI5.0/5.1 version still uses "AccuWeather".
This modification is only a name change, the data source is still the same, please feel free to use it.
On EMUI 9.0, due to the user privacy protection requirements of the Ministry of Industry and Information Technology: applications are not allowed to obtain user location information when the location switch is turned off, so the location switch must be turned on on EMUI 9.0 to update the current location weather. .