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Note3 Weather gadgets always stop. How to solve this problem?

Dear Samsung users, hello:

Stand-alone applications will prompt to stop. There may be something wrong with the software. I suggest you:

1). Restart the phone and re-enter the application.

2). If the phone is updated, please update the system firmware. Operation: Settings-(General)-About Equipment-System Update (or Software Update)-Update.

3) Back up important data (contacts, photos, memos, etc.). ) and restore the phone factory settings (Settings-Reset/Privacy-Restore Factory Settings).

If the problem still exists, I suggest you take the purchase invoice, maintenance card and mobile phone to the local Samsung after-sales service center, and professional engineers will help you test it.

It is recommended that you apply for "booking to the store" in Samsung official website and enjoy priority maintenance service:/pre-order.

After the appointment is successful, please bring your machine, invoice and warranty card to the service center you reserved on time.

If you have any comments, suggestions and comments, please click: support.samsung.com.cn/survey.