Monthly work summary Fan Wenxuan

Work summary can analyze shortcomings and draw lessons for reference and improvement. Act immediately and write a summary. The following is a selection of my monthly work summary essays carefully arranged for you, hoping to help you.

The tax reform in April brought infinite expectations to the market in May. After all, the trend of the market in recent months is a bit too bear. The market was freezing, but I didn't stop working. I started taking my own team and looking for different ups and downs.

Two months later, I admitted that there was less communication with customers, on the one hand, because the market continued to be cold. I understand how everyone feels. Although I have been reminding everyone during the fall, it has little effect. Many people hold the mentality of holding shares for _ _ years to make money until now, in exchange for the painful price of market value. On the other hand, I have been managing the marketing team in an orderly way.

First of all, since February 18, the activity of opening an account with prizes has come to an end. This activity is still carried out nationwide by the company, and the sales department has also formulated an incentive plan for the marketing team to develop customers, and introduced the incentive plan to bank employees at bank outlets. My first job is to master all the data. In this activity, as of May 1 day, the total number of accounts opened by eight marketing representatives was 199, of which the effective account was 100, and the capital investment was 4,727,829 yuan. After counting the customers developed by each marketing representative, I checked with the manager, and then I selected the customers introduced by the bank staff and rewarded them with cash. Among them, the distribution of rewards has been completed with the manager.

Because the account manager left, I went to the Agricultural Bank and worked in the station. There, I also deeply realized the inner feelings of a marketing representative. In fact, marketing is a way of communication, and the timing of communication needs to be grasped by yourself. Try to reduce the customer's antipathy to himself, so as to seize the opportunity and make him willing to accept our products. However, the communication between people may not be in place, because of self-esteem, limited personality and inaccurate rhythm, so many people do not communicate in place, and what they communicate may only be a silent leaflet. With this experience, I had my own ideas, which were also used in the stagnation work of Bank of Communications.

There is a new marketing representative in the service department, and the training has begun. In addition to giving her basic training every afternoon, I think I am more to convey to her the professional ethics and work attitude that our profession needs. In every consultation call, in every work of receiving customers, let her really understand that her work is a kind of service work. Later, I took her to the Bank of Communications alone. Share some of my work experience with her: what kind of customers have potential, what kind of customers are not worth tapping, what kind of customers of different ages we need, and so on. During this period, in addition to teaching, I also mastered many deeper and more practical methods through practice.

Under the call of the whole sales department, we will try our best to arrange customers to move to their homes for online transactions. At the beginning, we just adopted the method of teaching after the market closed. Many people forget overnight that the work is progressing slowly. Later, after communicating with the sales staff, according to the existing conditions, a large-scale room was set up separately, named "online trading training room", and practical training was conducted during the daily opening hours, which fully mobilized the enthusiasm of customers. At present, all the training work is still going on, and the information of some customers who want to go home is also caught in my data. So in June, I focused my work on communicating with these customers, so that they could go home and do online transactions with peace of mind and satisfaction.

When writing the work summary, it just happened that the central bank continued to raise the deposit reserve ratio 1 percentage point, and the American market plummeted under the news of soaring oil prices 10 dollars, and the mood was really heavy. But in any case, the work must continue and the road must go on.

A month passed in a blink of an eye. This month, under the leadership of General Manager Chen and General Manager Zhan, with the great attention and the support of the design institute, the project progressed smoothly and completed all tasks assigned by the company. Due to the receipt of the height limit letter from the airport, the construction progress has been slightly accelerated, which is briefly summarized as follows:

A, the main site construction work completion

1, 9# high-rise building in Phase I: 15 layer structure pouring and pipeline embedding have been completed, and 16 layer column is under construction. It is planned to complete the capping on August 7.

2. Phase I 12# High Level:

2. The structural pouring of1.Right Unit 13 and the reserved embedded pipeline have been completed. It is planned to complete the capping on August 20.

2.2. The structure of the left unit 12 layer is poured, and the formwork of 13 layer is prefabricated. It is planned to complete the capping on August 25th.

Second, the cooperation of design institutes

1. Design Institute came to Jia Lian Real Estate for a contact meeting on the 6th of this month. Most of the problems about drawings have been well solved. The requirements for the drawings of10 #1# building have been put forward, and the problems similar to those of 9# 12# building have been re-examined and revised. The position of pump room and monitoring center is determined.

2. Accompany General Manager Zhan and Hefei on the 9th of this month, contact the Provincial Civil Air Defense Bureau and sign the contract. Contact China Construction Design Institute and municipal design to coordinate the comprehensive pipe network of the community and do a good job of connection.

Three. Consultation and communication between peripheral departments and site management.

1, assist the development department to put on record that the fire protection design has basically passed.

2. The power supply company has made a plan and will bring a design power of attorney to the leaders to negotiate contract matters.

3. The water supply company has submitted information and invited the person in charge of the construction application of the water supply company to the site for investigation and pressure measurement many times, but the water supply company has never arrived at the site.

4. The Hong Kong and China Gas Company has retrieved the preliminary contract samples and is waiting for the leaders to make a decision.

5, in the process of construction, carefully check the main construction process and take cover engineering; Actively cooperate with Gina project department to speed up the construction progress; Engineering department, supervisor and Gina project department conducted on-site safety inspection twice, and solved the problems in time to ensure construction safety.

Fourth, the later work plan

1, actively cooperate with the construction of Gina Project Department, and strive for the timely capping of Building 9 12#.

2. Supervise the project department to submit for approval the materials required for the installation of the secondary structure, and investigate the model, specification and brand of the materials in combination with the market.

3. Pay close attention to the follow-up work of applying for electricity, water and gas.

4. Continue to communicate with the design institute, and submit the pressure measurement data to the design institute so that it can draw the detailed drawing of secondary water supply as soon as possible.

After several months of management work, although the performance is not very good, but also have a little harvest. As the year is approaching, I think it is necessary for the leaders to make a summary. The purpose is to learn lessons, improve myself, make my work better, and have the confidence and determination to do it better in _ _ _.

Let me briefly summarize last month's work. In the past one and a half months, through the joint efforts of Mr. Wang, Mr. Kong and all the staff of the sales center, we have formulated the sales strategy of each link, the core competitive advantage of the company's products, and the company's publicity materials (new package policy, quotation policies of basic websites and websites of various industries, etc.). ) lay a good foundation for the upcoming "crazy" month sales season.

First, team building.

A detailed assessment standard for sales staff was formulated, which collided with the operation system of the sales center. Implementation methods, ERP customer tracking methods, workflow, team culture, etc. This is what I think the company has done well in all our sales, but there are still great problems in other aspects of the business department. Judging from the sales performance of the sales department, my work is not good, basically it can be said that it is a failure.

Although there are some objective factors, there are also great problems in other practices in the work, mainly in:

1. The development of new customers is not enough (the number of new telephones is too small), the business growth is small, the work responsibility, execution and work planning of individual salesmen are not strong, and the business ability needs to be improved.

2. There are too few basic customer visits in sales work. In a month's time, ten salespeople visited less than one customer on average. Judging from the visit records, we didn't do a good job in the basic work of visiting customers.

3. Communication is not deep enough. In the process of communicating with customers, salespeople can't clearly convey the situation of our products to customers, can't understand the real thoughts and intentions of customers, and can't respond to customers' questions quickly. Especially in the process of pressing orders at the end of the month, we always understand customers, and making excuses for customers is actually making excuses for ourselves. Originally, the traditional wolf nature and efforts of our company were not enough.

There is no clear goal and detailed plan for the work. Sales staff do not develop good work habits, and sales work is in a state of laissez-faire, which leads to various adverse consequences such as no unified management of sales work, unreasonable distribution of working hours, and chaotic work situation.

Second, the market analysis

Although there are many companies making websites now, the main competitors are those companies. Now our products are basically the best in product quality and function. Of course, not Baidu, just our home. On the surface, there is fierce competition among companies, but in essence, our company is incomparable to other companies in all aspects. We should show this confidence.

What we lack now is the employees' own work energy. The sales performance of other companies can still be guaranteed even if the products themselves are not as good as ours, which only shows that their sales are better than ours. If our sales are the same as theirs, our performance will increase by 65,438+000% without any problem.

Three, _ _ month work plan points.

1. This department must be built into a relatively stable and familiar sales team. Talent is the most precious resource, and the long-term sales performance is guaranteed by the sales of a group of scalpers.

2. Building a united and cooperative sales team is the basis to ensure performance. It is an important task to build a harmonious and lethal team in the future work.

3. Improve the sales system and establish a clear and systematic business management method. Sales management is my biggest headache now. Salespeople are in a state of laissez-faire when they take part in work. The purpose of perfecting the sales management system is to let employees exert their consciousness in their work and have a high sense of responsibility for their work. Strengthen the execution of employees, thus improving work efficiency.

4. Cultivate them to find problems, sum up problems and constantly improve their habits. Only the questions I ask can I remember well, and no matter what I say, I can't solve them. They have to ask themselves, and we can all solve it together.

5. Sales target. According to the assigned tasks, the tasks are divided into weekly tasks and daily tasks according to the specific situation; Break down the weekly and daily sales targets to everyone and complete the tasks in each time period. And improve performance on the basis of completing the task.

A month's work is over so quickly. Looking back on my work this month, I can say that there are many places worth remembering. As a _ _ (position), I have a lot of work to do, but I always feel that it is quite small. These little things are gradually solved in my constant work, and my work potential has been greatly improved, and I have successfully completed various tasks. To sum up, there are mainly the following six aspects:

First, strengthen study and constantly improve professional quality.

Learn from colleagues with an open mind, often use network tools to exchange ideas with colleagues in the same position, and gradually improve yourself. At work, I always follow the example of leaders and excellent colleagues, ask if I can't learn, learn from others' strengths and make up for my own shortcomings. I have always maintained a modest, prudent and studious attitude, and my comprehensive potential has been significantly improved.

Second, be strict with yourself and establish a good image.

Strictly abide by the rules and regulations of the office, always focus on the work and the overall situation, and work overtime in case of urgent tasks without complaint. The leader gave the order and will try his best to finish it. Obey the leadership and distribution, attach great importance to every work arranged by the leadership and the office, regardless of size, always do it dutifully and conscientiously, and never care about personal gains and losses, discounts and conditions. Self-examination and self-encouragement, criticism and self-criticism, strict restraint of their words and deeds, every move, set up a good image of office staff.

Third, work hard and complete all tasks.

There is a Mid-Autumn Festival in September. For our service industry, all holidays have a great impact on our business. So before the festival comes, we must make all the preparations. According to the arrangement of the leader, do a good job in all kinds of documents, notifications, printing, proofreading and communication; Serving the leaders in an all-round way, asking for instructions and reporting frequently, and trying to be a good staff assistant have played a conscientious role in the orderly development of the whole office work. At the same time, we often go deep into grassroots investigation and study to understand the ideological trends of employees and bring reliable basis for leading scientific decision-making.

Fourth, strengthen the attitude of paying attention to details, strengthen the ability of language expression and eliminate tension.

_ _ Work is the key to carefulness. For example, I will ponder the next article, but my brain will be short-circuited because of nervousness. This kind of performance is just like what Mr. Pan said: I lack the potential to plan things, and when I am anxious, I will be confused. But she said that this potential is also related to experience. With more experience, you will naturally improve.

Verb (abbreviation of verb) personnel management

Relatively speaking, our personnel work still needs to be improved. A very serious problem occurred this month, that is, the head office has made a retention plan, that is, "talking to employees", but it has not yet been implemented. Some departments have done it, but they have not done it as required. This shows that this matter has not attracted the attention of managers, and we have not got a good understanding of employees' ideas. So what are we talking about? In recent months, the number of new employees and those who have left is basically the same. This month, more people left than joined. We can see the importance of understanding the ideological work of employees. Among them, the reason why this work has not been completed is that I have not done a good job in supervision, which is the performance of my dereliction of duty. This incident shows that my execution is not strong enough, and I will strengthen this potential in my future work.

VI. Personal effects

My enthusiasm is not very high this month. I have done everything the leader asked me to do, and I feel good getting along with my colleagues. I feel more familiar than before. But I found that I didn't have the initial patience to treat people. I was happy when I saw people, but I felt a little fake. I looked for the reason. It may really be because I didn't make a good transition from campus, which led to work fatigue syndrome. I always feel like a child. There are many things related to the world. Dealing with these things feels very tired and I don't know how to do it well. I am really confused, so I am less and less passionate.

Although I have made necessary achievements in my work, there are still some problems and deficiencies. In the future, I will, as always, learn from the leaders, carry forward the advantages, overcome the shortcomings, keep pace with the times, and actively work for _ _ _ _ _ _. During my tenure, I am very grateful to the company leaders and colleagues for their support and help. With the support and help of company leaders and colleagues, I quickly integrated into our collective and became a member of this big family, and my working style and mode also made major breakthroughs and changes. During my tenure, I strictly demand myself to do my job well. The work of _ _ months is summarized as follows:

First, the daily work of the sales office

As the sales office of the company, I am well aware of the heavy work of this position and can also improve my personal communication skills. The backstage of the business department is an important hub for connecting the preceding with the following, communicating inside and outside, coordinating the left and right, and contacting the four parties. We should do a good job in collecting information about market buyers and protecting sales staff. Arrangement of some documents, signing of installment sales contract, overdue debts of users, sales quantity, etc. Are all useful decision-making documents. In the face of these tedious daily affairs, we should stick to it and enhance our sense of coordination, which basically ensures that everything is settled.

Second, timely understand the amount of arrears and overdue situation of users.

As the sales office of the company, I am responsible for the amount of payment and overdue debts of users. The main content is whether the user's repayment schedule is timely, which is related to the company's capital turnover and the company's economic benefits. It is necessary to keep abreast of the progress of purchasing users and increase the dunning efforts so as not to cause unnecessary losses to the company. When submitting the details of customer accounts receivable, it should be timely and accurate, so that the company leaders can aim at different accounts according to this form.

Third, the direction of future efforts

Since I joined the company, I have worked diligently and creatively. Although I have made achievements, there are still some problems and shortcomings. Mainly manifested in:

First, the amount returned by users is somewhat inconsistent, probably because they are new to this business.

Two, strengthen their own learning, expand their knowledge, and strive to learn the professional knowledge of construction machinery, so as to understand the development of the same industry and make overall plans.

Third, we should seek truth from facts, do something above and do something below, and be a good leader's assistant.

In the future work, I will foster strengths and avoid weaknesses, become a well-known sales office, and grow together with the enterprise.

Monthly work summary model essay selection Chapter 5 Autumn is cool and osmanthus fragrance. We ushered in a lively and extraordinary September. September is the first month of our sophomore year, and it is also the first month for freshmen to enter the university. It is also a month in which all departments of our department are in full swing to welcome new students and recruit new ones. September is so unusual every year.

September is the month when freshmen report for military training, and our department actively cooperates with the recruitment work of hospital life department and departments. Our department sent people to greet the freshmen at the first stop of Confucian Garden, welcome them and their parents, lead them through every process of registration, introduce the location and use of our school and each building, serve them warmly and leave a good impression on them. The members of our department who welcome the freshmen of the Institute of Science and Technology warmly welcome every freshman who comes to report for duty, and provide daily necessities for the freshmen who fail to report in time and bring their daily necessities in time, so that they can have a stable and good sleep on the first night of school, let them feel the warmth of home, and create a good atmosphere in the Institute of Electronic Technology, which has been praised by the leaders of the institute. At the same time, our department arranges staff to be on duty at the recharge card on the first floor of the school canteen to help freshmen who come to buy cards to apply for cards and change their passwords, so that their property can be guaranteed, and to introduce them to the location of the canteen, boiling water room and bathhouse. And extend our warm greetings and warm service to them.

During the military training of freshmen, our department cooperates with the hospital department to arrange staff to be on duty in the instructor dining area on the second floor of the canteen every day to prevent other students from occupying the instructor dining table and create a good dining environment for them. At the same time, our work has also been respected by everyone, actively cooperated with the work of our department, and was well received by the instructors, which has created a good image for our hospital. My department visits freshmen in the dormitory every week to find out their living conditions, make a survey by the way, actively reflect the problems they mentioned to the hospital department and look for improvement measures. Introduce the climate and environment of Wuhan to freshmen, let them pay attention to their quality of life and physical condition, avoid getting sick or infectious diseases, and extend our caring greetings to them.

Members of our department actively cooperate with the work, conscientiously complete their own work, can bear hardships and stand hard work, never slack off in the canteen and boiling water room every week, and stick to the work purpose of our department: based on the Institute of Electric Power, serving students, cultivating talents, perfecting themselves, and striving to create a good living environment for students!

At the end of the month, our department actively carried out recruitment publicity, made preparations for recruitment, and recruited talents for the development of our department. Cooperate with hospital departments to publish Life Newspaper, publicize the work of our department, introduce the general situation of our school and life knowledge, expand our publicity, improve our popularity and add luster to our department. In addition, our department actively publicizes the food culture festival organized by the hospital department, and calls on freshmen to actively participate in it, laying the foundation for the smooth progress and success of the event.

In order to seriously implement the requirements of the X Municipal Work Safety Committee (Heng 'an Committee [20 _] No.5) 20__ _《X Municipal Work Safety Month Implementation Plan and the District Safety Committee (Heng 'an Committee [20 _] No.2) 20 _ _ zhengxiang district Work Safety Month Implementation Plan, our bureau further improved the safety awareness of all cadres and workers and promoted the safety of the company in combination with the actual situation. The activities of this year's "Safe Production Month" are summarized as follows:

First, attach great importance to and make careful arrangements.

In order to ensure the effective implementation of the "Safe Production Month" activities, the Bureau attaches great importance to it. On the one hand, the personnel of the Bureau's Safety Committee have been adjusted, with Zheng, secretary of the Bureau's Party Committee and director, as the director, other team members as the deputy directors, and the heads of each stock room as members, who are specifically responsible for organizing, implementing, coordinating and guiding all construction enterprises to carry out the "Safety Production Month" activities; On the other hand, the implementation plan of "Safe Production Month" was formulated, and the activities of "Safe Production Month" were organized in an organized and orderly manner.

Second, widely publicize and pay attention to practical results.

In order to do a good job in the publicity of "Safety Month" activities, our bureau collected and sorted out the information of various safety month activities in May and distributed it to all stock rooms in time for publicity and study. Fire safety training is an important part of safety production. Our bureau contacted the Provincial Fire Protection Association and invited instructor Li of the Provincial Consumers Association to train all the staff on the morning of June 15. After this training, it not only strengthened everyone's awareness of fire safety responsibility, but also promoted all employees to firmly establish the concept of "scientific development and safe development", paving the way for the smooth development of "Safety Production Month" activities.

Third, strengthen supervision and pay close attention to implementation.

1. Our bureau launched the activity of "Safety in Production in Action". Effectively strengthen the supervision of production safety, pay close attention to the implementation of the supervision responsibility of production safety, focus on the implementation of the enterprise safety responsibility system, and promote the implementation of laws and regulations on production safety.

2. In order to cooperate with the flood control and disaster relief work in our region, our bureau arranged special personnel to be on duty on June 1-5 and June1-1-5, respectively, and members of our party committee took the lead in organizing everyone to participate in the urban waterlogging action.

Monthly work summary model essay selection 7 20__ year work is coming to an end. Looking back on my work in the past year, with the care, guidance and help of the company's leaders and colleagues, I have made strict demands on myself and earnestly carried out the tasks assigned by the leaders, and made great progress in work, life, study and management. Now I would like to make the following summary of my work in the past year (I worked as the manager of the purchasing department of the company from _ _ _ _ year to the work and management since I started working _ _ _ year later):

I. Procurement

1. Complete the daily management and purchasing plan of the purchasing department.

2. Supervise the personnel of this department to keep in touch with suppliers on a regular basis and keep abreast of the market situation of purchased raw materials.

3. We often know the prices of related raw materials online, and contact multiple suppliers at the same time, so there is competition among suppliers. We have more choice channels and choose the lowest price raw material supplier with the same quality. Compared with the same period last year, the price has dropped by _ _%, saving the company more than _ _ ten thousand yuan every month.

4. Communicate with the production staff in time to understand the demand for raw materials, control the inventory reasonably and make the most effective use of funds.

5. Supervise the employees of this department to keep a clear head at all times, be honest and selfless, and establish a good company image in the eyes and hearts of suppliers.

6. Do a good job in tracking the purchase contract, including when to remit money, when to arrive, and when to get the ticket, so as to be aware of it.

From July to May, the company certified the quality management system, and was specifically responsible for the audit management of this department. Through hard study, we have obtained the qualification certificate of internal auditor and managed it according to the requirements of the management system, so that the quality management system can operate effectively in our department.

Second, the management situation

With the rapid development of the company, the existing production site has greatly restricted the development of the company. At this critical turning point, with the great attention and support of the municipal party committee and the municipal government, the company leaders made a decisive decision, bought _ _ _ mu of land in _ _ _, and prepared to build a new factory. As an old employee of the company, he was transferred to be responsible for the construction of the new factory. He has a sense of responsibility and an invisible pressure, because he knows the importance of infrastructure. I didn't know anything about infrastructure projects, so I really accepted the task. Now the infrastructure work and management are reported as follows:

1, the preparation before construction is basically that the senior director of the office goes to various departments of the Development Zone Management Committee and the Municipal Construction Bureau to go through various formalities, plan site selection, drawing design and drawing review, and all kinds of preparations before construction.

2. With all kinds of procedures basically ready, according to the instructions of the leaders, I visited the construction team with the director of the Development Zone Construction Management Office, the director and Chu Yuan. When choosing a construction team, I am still unfamiliar with this line because I don't know much about infrastructure projects. I crossed the river by feeling the stones step by step, and listened to the opinions of Chu Yuan and Xie Gong in many aspects, but my principles are openness, fairness and transparency. Report the situation to the leaders in time, and ten construction teams have signed up. At that time, it was the busy farming season, and our construction period was tight. We listened to Chu Yuan's suggestion and considered the Southern Team. The wheat harvest workers didn't go home, so we chose three Southern Teams, Group _ _. At that time, the _ _ group undertook the construction of the exhibition hall, a key project of the city, and its strength was relatively strong at that time. After the inspection, the team was determined through research, and then reported to the chairman, and the _ _ group was determined and the civil contract was signed.

3. On _ _ month, the site officially started to enter the site, ground was broken, and the factory building was started. From the beginning of construction, I will stick to my post because I lack professional knowledge in construction. While completing my job, I worked hard to learn construction knowledge, observed and inspected on the spot, and humbly learned from professionals.