Township celebrities in Wang Qi town
Wang Qi Town is the largest township in Fengman District of Jilin City. There are 14 villages and 95 cooperatives in the town, which are distributed in 84 natural villages. People live in scattered places. There are 3,300 telephone poles with a total length of 165 km, many of which are not open to traffic. Liu Wei is the only person in this town who is responsible for installing and maintaining telephones.
When Liu Wei met the cadres and the masses in the town, he asked how the lines were there. Is there a rod tilt phenomenon? This is "oral diligence"; Pay attention to the customer's reaction to the line, that is, "the tip of the ear"; Check the telephone lines in the whole town once a week, and it never stops raining and windy. This is called "leg attendance". He archived all the line data and replaced the aging lines at any time, which eliminated many hidden dangers and obstacles in time and greatly reduced the obstacle rate.
Liu Wei made a rule for himself: the obstacles of the day must be fixed on the same day. However, in rural areas, it is not easy to do this. It is very difficult to install telephones and maintain lines in rural areas. During the rainy season, the weather is changeable, and he can't remember how many times he installed the telephone and checked obstacles against the wind and rain. Winter is more difficult. On March 9, clothes were often soaked with sweat and cooled by cold wind. In order to deal with obstacles in time, he gave up many holidays, often went out to work at 6 am and didn't go home until dark. On a snowy day, in order to repair an obstacle, he walked against the snow for more than two hours. After arriving at the user's location, regardless of the cold and fatigue, immediately find and repair obstacles. The customer was grateful for this, put on the cow fence and personally sent Liu Wei home.
There is a small stone village in Wang Qi Town, which is the farthest from Wang Qi Town, more than 100 Li, and the farther one has to take a mountain road of more than 10 km, which is a famous communication problem. In order to solve the problem of difficult installation for customers, with the efforts of the company and the center, Xiaoshi Village introduced wireless access network. In order to develop customers, Liu Wei traveled to remote villages many times to publicize the wireless telephone service to the villagers, so that the villagers could know and master the business knowledge in time. Under his propaganda, the villagers have a certain understanding of wireless phones. When he heard that a customer of Xiaoshicun 10 agency wanted to install a wireless phone, he carried 10 kilograms of equipment and equipment, and walked more than 30 degrees below zero to the customer's home. At this time, all his clothes were soaked with sweat.
While serving customers, Liu Wei has established deep feelings with the villagers. He loves this job, especially his clients and the villagers here. He always wants to do more for them if he can. He went to the customer's home to check and repair obstacles. He saw that some customers' televisions were broken and unwilling to repair them, so he tried to help repair them. Slowly, he learned the technology of TV maintenance. Everyone in the village knows that he is warm-hearted, so whoever has a broken TV in the local area will go to him first. He voluntarily repaired more than 40 TV sets and dozens of telephones. All the components used are bought by himself, and the annual expenditure in this respect is more than 1000 yuan. He also sent more than 200 packages to local farmers for free, and countless daily necessities were bought on his behalf. Once, when he was installing a telephone in Dashi village, he met a farmer who was very ill and needed to be sent to the hospital for emergency treatment at once. Liu Wei immediately drove him to the hospital, so that the farmer got timely treatment. The farmer was so moved that his family took out 200 yuan money on the spot to express their thanks, but he politely declined.
At 23: 00 on May, 2002 19, a fire broke out in Wang Qi aquaculture farm. After being awakened by the noise, Liu Wei, who was already asleep, quickly rushed to the scene of the fire and immediately threw himself into the fire rescue. There are two cars in the warehouse at the scene of the fire, with oil drums on them and industrial liquefied gas tanks next to them. The situation is quite critical. Seeing this scene, he rushed to the warehouse without hesitation and drove two cars to safety. Then he fought with others for more than two hours and saved many things. Afterwards, the Fengman District Government of Jilin City and the Party Committee of the branch company reported Liu Wei's deeds of giving his life to fight the fire, praising and rewarding him.
Liu Wei is deeply loved by the local people; Won the unanimous praise of leading colleagues; He also passed on the enterprise spirit of Netcom to thousands of households, and built a bridge of trust and friendship between enterprises and users.