How to choose an intelligent online customer service system? Is Schwab's suitable?

The best way to choose an online customer service system is definitely to try it out. Many softwares offer free trial opportunities. I suggest you try to find a direct application account. I feel that we can communicate further after trying it out.

Then during the trial period, we should pay attention to these aspects:

1, system stability. It mainly depends on whether the system will flash back or get stuck when in use, and whether the sending and receiving messages are smooth.

2. Price. Make a comprehensive comparison and see which one is more in line with the budget. Generally speaking, the annual package will be cheaper than the monthly package. It's best to choose the kind that can be paid by quantity and buy as much as you need. Can save enterprise cost.

3. After-sales service level. See if you can find the staff to solve the problems in the system in time. If you can't find someone who can solve the problem in time, it will bring huge losses to the enterprise.

Speaking of trial, I can recommend you to try Brother Yi's online customer service system. Our company has been using it. The software system is stable and fully functional. The most important thing is to charge by quantity. One or two seats like ours are enough, just enough to buy one or two seats. You don't have to buy those expensive annual packages. It's very convenient. Buy as much as you need. The response speed of after-sales service is also very fast, and the reply is timely.