5 selected supermarket work summaries in 2022
1. 2022 Supermarket Work Summary
As the Spring Festival approaches, 20XX has come to an end, and the work of the year will also come to an end. From being a person to being a decision-maker, from not adapting to adapting, from unfamiliarity to familiarity, no matter from which aspect, there are many gains. Since the independent management of the department, I suddenly felt that the pressure on me has doubled. However, under the care and guidance of superior leaders and the full cooperation of lower-level employees, the fresh food department successfully completed the sales tasks assigned by the company. Over the past year, improvements and breakthroughs have been made in terms of daily management, collection of fees for promotional activities, product display and product safety, employee training and activities, store environment rectification, and staff team building.
In the past 20XX years, the fresh food area of the Wonderful Home ____ store was operating well. With the unity and efforts of colleagues, we jointly handed over a relatively high value to our customers, the market, and ourselves. Satisfactory answer. Now we will summarize the supermarket work in 20XX as follows.
1. Comparison and analysis of sales from 20XX to 20XX
Through the comparison in the above table, the fruit group has experienced negative growth, the sales of the cooked food group have experienced negative year-on-year growth, and the gross profit margin and gross profit of the north and south dry goods group The gross profit margin of other dry goods groups has declined. The main reason for the negative growth in the fruit group is that Mangshi is far away from Kunming, the transportation cost is high, the selling price is higher than the local market, and there are frequent shortages, resulting in sales comparison and gross profit margin and gross profit amount being slightly lower than in 20XX. The reason why the cooked food group experienced a negative sales growth of -34.28% year-on-year in 20XX is that the joint supplier bread was withdrawn in 20XX, and no supplier has been found to enter the market so far. The sales of the North and South dry goods group increased rapidly in 20XX, and the minimum guarantee task was completed in July. The gross profit margin and gross profit amount have declined. Other dry goods groups have experienced rapid growth in sales and gross profit, while on the contrary, gross profit has declined. This is due to insufficient control over gross profit while increasing sales. Of course, the entire department's sales gross profit margin and gross profit increased rapidly in 20XX, which is inseparable from the hard work of all colleagues and the company's implementation of lean management policies.
In 20XX, the sales of the ____ store were 33,053,476 yuan, and the sales of the fresh food department were 7,757,834 yuan. Sales accounted for 23.47%, an increase of 1.5% over the same period last year. From the financial statements, the gross profit in 20XX was 131,878.22 yuan, and the gross profit in 20XX was 421,009.76, an increase of 219.24% over the same period. The average daily number of visitors was 1,799, an increase of 7.21% compared with the same period last year. The average daily customer price was 55.4 yuan, an increase of 31.6% compared with the same period last year. The sales task of the fresh food department in 20XX was 7.29 million (the original plan was 8 million minus the December task) and now it has completed 7.7578 million, with a completion rate of 106.42%. But at the same time, the company's requirement for gross profit margin is 6.9%. The fresh food department only achieved 5.18%, with a completion rate of 75.1%. The company's non-operating income requirement was 344,000 yuan, while this department completed 265,200 yuan, with a completion rate of 77.09%. According to the above data analysis, the sales of the fresh food department have increased rapidly, but there are still deficiencies in controlling gross profit and collecting non-operating income. In 20XX, we should strengthen our study in improving business negotiation ability (charging ability), strictly control the loss of goods, increase sales and increase gross profit margin.
2. The main work content of the supermarket in 20XX
1. In 20XX, the company organized a large number of shocking promotional activities, including successfully holding Thanksgiving, shopping festivals, and anniversary activities. Remarkable results have been achieved. On the newly opened theme promotion membership day, the sales of the fresh food department exceeded 160,000, which played a very important role in boosting sales and popularity.
2. By improving product categories, we can timely understand customer needs, be familiar with the seasonality and launch timing of various fresh products, and make reasonable arrangements for the sales atmosphere of seasonal products based on seasonal factors. , maintain standardized and clear price tags, and formulate reasonable fresh food promotion plans.
3. Adjust the display location of vegetables, fruits, low-temperature dairy products and dry goods from the north and south to make the store area more compact and achieve a reasonable and scientific display pattern. Complete the installation, maintenance and use of island cabinets, greatly improving the store's image. At the same time, the improvement of the image of the fresh food department and the growth of sales also have an extremely important impact and promotion effect on the store.
4. Employees conduct regular training on labor discipline, service and company procedures, provide one-on-one assistance to new employees, strengthen management of employees through various trainings, and strictly supervise various tasks to ensure that all The work is completed on time. Pay close attention to refined management, maintain good communication with employees, motivate fresh produce department managers and employees, and build a motivated and efficient team.
3. There are deficiencies and areas for improvement
Although we did a lot of work in 20XX and made continuous adjustments and innovations in various tasks, there are still deficiencies. And the areas that need improvement are mainly reflected in:
1. The normal operation of equipment in the fresh food area, daily maintenance, the implementation of maintenance work and the efficiency management of equipment utensils and materials are not detailed enough.
Suppliers did not introduce withdrawn goods and missing goods in a timely manner, and did not have countermeasures or solutions for goods that could not be introduced.
2. Insufficient learning of the professional skills of cooked food and fresh meat cutting, and inability to have a deep understanding of the operating conditions. Insufficient attention to joint products resulted in insufficient stocking of joint ventures during events. Insufficient attention is paid to products that are about to be out of stock and out of stock, resulting in failure to replenish best-selling products in a timely manner. In response to the above deficiencies, in the new year, we will continue to strengthen the detailed management of the store, mainly in terms of product safety, inventory management, developing supplier resources, and enriching product categories. Implement an inspection system for equipment in the fresh food area and make records, and follow up promptly if any abnormalities are found. Strengthen the management of associates, especially stocking up for major festivals, track and respond in a timely manner. Strengthen the study of the functions of each module of the Western Union system and enhance the ability to analyze data. Strengthen the learning of professional skills in cooked food and fresh meat cutting, and strive to be proficient in operations, so as to have a deeper understanding of operating conditions and make correct decisions about profitability.
IV. Work plan for 20XX
A good work plan is a good start. The new year is coming. We must do the following aspects well Work plan:
1. Make every effort to do a good job in the sales management of vegetables and pork. Fresh food operation and management are the inevitable guarantee of store popularity and performance. We must seize the opportunity of self-operated vegetables and pork and promote the popularity of stores through self-operated products; on the other hand, we must strengthen management and demand goods from excellent management. profits, in order to promote the rapid development of vegetables and pork and ensure the normal growth of store performance.
2. Do a good job in optimizing the product structure and ask for sales, expenses and profits from the products. The optimization of product structure should be carried out from three aspects: first, item optimization, we must gain timely insight into market information and adjust the item structure in a timely manner according to changes in consumer demand; second, display optimization, we must promptly adjust the product structure according to the sales situation of the product. The inventory structure and display location of goods are constantly adjusted in order to allow the goods to reach their full sales potential; the third is promotion optimization. We must fully tap supplier resources, grasp the sales trends of competitors, take the initiative, and make good use of promotional resources. .
3. Ensure product quality and comprehensively improve service levels. By strengthening the three-phase inspection of pre-packaged goods, daily inspections of low-temperature milk, marinated products and other goods that are prone to swelling, air leakage, and deterioration, and strengthening daily inspections and tastings of fresh food, we ensure the quality of goods. Strengthen the training of employees' service awareness and service skills, and continuously improve the service level of employees.
4. Strengthen cost control, increase revenue and reduce expenditure, and reduce operating costs. On the one hand, we must practice economy and control consumables, water and electricity costs; on the other hand, we must make full use of store space and promotional resources to increase charges and generate revenue for the store.
5. Implement the safety responsibility system, tighten safety at all times, strengthen daily inspections, and promptly rectify safety hazards to ensure safe store operations.
In short, we must keep summarizing the old and welcoming the new. In the new year, we will implement it according to the plan, constantly adjust work details according to market needs, improve work plans, and constantly improve service quality. Meet new challenges with full work enthusiasm and achieve better results.
2. 2022 Supermarket Work Summary
Time flies so fast. The three-month trial period has passed. Working in the supermarket is tense and busy. I haven’t had time to detail it. After carefully understanding and understanding the gains and losses of work, new work tasks and next work goals will follow. The performance of the past work has been determined. In the future work, we still need to work hard, exert ourselves, and surpass ourselves. I am full of confidence in facing tomorrow because of the encouragement and encouragement from my leaders and the support and understanding of my partners. In the big family of Tongcheng Wanhui, we strive, fight, grow and make progress together.
In the past three months, I have worked hard and made a lot of progress. I have learned a lot of things that I didn’t have before. I think this is not only work, but more importantly, it has given me a learning experience. and opportunities for exercise. From this stage, I find that the knowledge I crave is coming to me in a steady stream, and it is slowly digested in this big furnace. This is experience. I am very grateful to the company's leaders and seniors for taking care of me. I have a deep understanding of the company's down-to-earth and serious work attitude from the boss to my colleagues, which makes me more vigilant about myself and doing a good job.
Although the systems and regulations of each company are slightly different in details, the general direction and purpose are the same. Therefore, I quickly adapted to the work flow here and tried my best to cooperate with everyone's work. Although there are some inappropriate things, I have actively corrected them, avoided making mistakes again, and done my job conscientiously. I like it here, and I am willing to use it as a platform to train myself, develop together with the company, and make my own contribution. For me, no matter where I am or which company I am in, as long as I am lucky enough to be a member of it, I will integrate it with full enthusiasm, serious attitude, sincerity and active work. This is the basic principle of being an employee.
Team spirit is a virtue advocated by every company. I think that if a company wants to develop, cooperation and coordination with each other is very important.
Without the cooperation of various departments and colleagues, the company's work progress will be hindered, work efficiency will be greatly reduced, and the company's benefits will naturally be damaged. This is not good for the company or the individual.
In the past three months, I have realized how important it is to have attentiveness, concentration, care, and patience at the same time when working. During the work process, I deeply feel that strengthening my own learning, The urgency of improving one's own quality,
First, learn from books, insist on squeezing out a certain amount of time every day to continuously enrich yourself, correct your attitude, improve your methods, and widely absorb various "nutrition";
< p> The second is to learn from the colleagues around me. In my work, I always maintain a modest and prudent attitude, and humbly ask for advice, and learn from their hard-working, truth-seeking and pragmatic work style and problem-solving methods; the third is to learn from practice and put the knowledge I have learned into practice. Apply it in actual work, test the knowledge learned in practice, find deficiencies, improve yourself, prevent and overcome the tendency of dabbling in water and knowing only a little bit. To do a good job, I think the most important thing is to have a sense of responsibility. If you have a responsibility, you will work hard to complete it and complete it well. If you love your job, your job will love you. The company often preaches that everyone should do their job conscientiously.This is an invisible responsibility that spurs me to work hard in this direction, to continuously improve and improve.
3. 2022 Supermarket Work Summary
The year 20____ is coming to an end. Together with my colleagues from Dongfang City, I welcome the arrival of the New Year with full hope. Although our store has only been open for a year and a half, we have already demonstrated the strength of our team and achieved gratifying results. Looking back on the past, I felt both pain and joy. I worked hard and enjoyed joy. At this time of transition between the old and the new, I will summarize my past work.
In the past year, under the correct leadership of the headquarters leaders and store managers, our fresh food department has made great progress in The department has developed steadily and achieved results in adversity. From the manager to the employees, the fresh food department has formed a team spirit of "hard work, pragmatism, collaboration and advancement". So far, based on last year's total sales, the fresh food department has overfulfilled the annual sales task, with an overfulfillment rate of 110.03%, a year-on-year increase of 124.9%. The unit price per customer has also increased from 19 yuan last year to 23 yuan this year. . The number of customer orders increased from 590,000 last year to 607,000 this year. The fresh food department is composed of three parts: retail food, daily distribution and joint operations. It is a relatively large department in the store. This is not only reflected in the composition of personnel and the sales volume of goods, but also it assumes the most important responsibility of the entire supermarket - - Attract customers from the whole store and increase the sales of the whole store. In addition, the fresh food department is a necessity for people's daily life, so it is the most popular and most intensively managed area in the store. On the basis of meeting the needs of consumers to the maximum extent and ensuring food safety, we must do a good job in loading goods every day and display them neatly to ensure the freshness and health of the goods. I mainly focus on the following aspects:
1. Strictly control the quality of products. Reduce customer complaints about product quality.
We must start from the source. We will remind each counter to load and prepare goods as reasonably as possible according to the influence of external environmental factors such as weather, weekends, and holidays, and according to the passenger flow situation every morning during the meeting. When receiving the goods, the shelf life of some goods is strictly checked, and the goods are checked box by box to ensure that the quality and quantity of the goods are correct.
2. Effectively manage personnel and coordinate the relationship between employees and between employees and superiors.
For our fresh food department, we have indeed put in a lot of hard work this year, but there are still many problems. We have only four self-operated employees in the fresh food department, and the rest are factory shopping guides and counter associates. It is difficult to achieve unity in thinking and behavior, and there are many differences and ideas. In response to this phenomenon, on the basis of the original allocation, through flexible adjustments, a one-post-one-person responsibility system and a collaborative work system are implemented, which requires that responsibilities be assigned to people, not dependent on each other, and not selfish, so that everyone can clear the door. , forming mutual collaboration and mutual help between employees and shopping guides. Greatly improve the efficiency and effectiveness of work.
3. Accurately grasp market information and flexibly adjust the product structure.
For the fresh food department, the market dynamics are ever-changing. It is most critical for us to accurately grasp the market prices, especially the prices of fruits and vegetables, and best-selling products. Currently, we use Market surveys are conducted once a week. In the fruit and vegetable section and the fresh meat section, we conduct daily market surveys on competitive stores Jiuzhou Mall Store and Huifeng Farmers’ Trade to reasonably adjust our fruit and vegetable prices. Strive to ensure that our products are of high quality and low price. In addition to the provisions in the newsletter, we will also communicate with suppliers and make timely adjustments based on customer needs and market changes for rush-buy products. Strive to make rush-sale products at shocking prices and reasonable items. In the past time, the market researchers from the operations department have given us a lot of help in market research. I am very grateful to them.
Regarding past work, in general, there has been progress and shortcomings, achievements and flaws. Regarding our shortcomings, there are mainly the following aspects: First, in terms of sales, overall Generally speaking, it has increased on a stable basis, but the increase is not too large compared with last year. The vegetable area has declined after supplier adjustments. The cooked food area has not been able to recruit a supplier. I am a little jealous when I see the Jiefang store’s cooked food sales are so good. At the same time, the number of visitors is basically the same as last year. The average number of visitors every day is more than 2,700, which has not changed much. In addition to being affected by the external competitive environment, I think the bigger problem is that our work is not recognized by customers to a large extent and there is no great innovation. I think that under the premise of stability, reforming innovation is our current problem; secondly, employees do not have a strong sense of identity with the company. This sense of identity includes employees’ collective consciousness, corporate culture awareness, and salary benefits. On the other hand, this indifferent sense of identity makes them less serious about their work and less responsible, resulting in sluggish work. I think it is a key point in next year's work plan; once again, the details of the work are still not in place. We have made several rectifications and efforts in the big aspects and achieved certain results, but there is still a lack of attention to the details of the store. , this includes our store hygiene, product display, grooming standards, price tag correspondence, product shelf life, management and control of employees and promoters, communication with procurement and suppliers, and acceptance and inspection of goods. There are detailed issues in control and loss control, and these are all aspects that should be paid attention to in future work.
Here, I will make a simple outlook and plan for the New Year: For the fresh food department, in the new year, from the external environment, opportunities and challenges coexist, opening up and tightening. Together. Regarding next year’s plan, I think there should be the following points:
(1) Stability is the prerequisite and innovation is the way. For supermarkets, maintaining the original development is the most fundamental premise. Next year, we will follow last year's model to ensure that the sales of the fresh food department increase steadily. But it can be seen from the above analysis that there must be innovation in the next year. Next year, we will increase our services to the working-class white-collar workers who can create profits for the supermarket but have no time to buy because they are busy with work. Our fresh food department will increase the promotion of high-quality fruits and vegetables for these groups of people. and quantity of convenience goods.
⑵Innovation in publicity and service systems. We make full use of the electronic screens in the fresh food area to promote special offers and warm tips on fresh food.
(3) Recognition is the key to creating a corporate culture and a harmonious working environment that employees identify with. The development success or failure of an enterprise mainly depends on the sense of identity and belonging of employees, promoters and managers at all levels to the enterprise. This has been mentioned before. Corporate culture must be consistent with corporate development and people's psychological realities. Only when employees and managers at all levels recognize this corporate culture and this collective, and this culture has positive guidance, will employees work here down-to-earth and do their best to serve this industry .
(4) Invest in a deli and remove the refrigerators in the deli area to create a semi-island on site.
(5) Comparing the egg sales of Jiefang Store and combining with the business situation in 20____, we want to move the egg area to the south of the fire escape where grain and cold meat meet.
Generally speaking, I hope that in the new year, my colleagues and I will achieve greater success and achieve new highs in addition to completing the total sales set by the company. At the same time, I also hope that my colleagues’ lives will be better this year than last year. I hope they can work smoothly and have a harmonious family.
4. 2022 Supermarket Work Summary
Time flies so fast. It has been more than three months since I arrived at my new position. During these three months, I have basically become familiar with the general structure of the supermarket. status, and workflow. I once heard a saying: "The harder the place, the more it can train people's will and make people feel fulfilled." It was only after I went to the supermarket that I really realized the meaning of this sentence.
In early February, cooked rice was sold in front of the supermarket, including eggs, Tujia biscuits, grilled sausages, sticky corn, and five-grain soy milk. Because it is a station supermarket and it coincides with the Chinese New Year, the flow of passengers is extremely high. There are countless people who need to eat, and our work has become busier due to such a flow of passengers, sometimes even a little busy. At this time, our station manager Yang will also help sell things in the supermarket and grind grain and soy milk. Section Chief Yan is also busy all morning collecting money and finding money to grind soy milk. I also find time to push water, boil water, wash eggs, boil eggs, and boil corn. Busy in a repetitive cycle without interruption. After the whole morning, my clothes were soaked with sweat. Although I am tired and busy, I feel very fulfilled.
At this moment, the squad leader wanted me to master the procedures of each position in the supermarket as soon as possible, then do the work of a tally clerk, and at the same time become familiar with the work of a cashier. The work in the supermarket is not as simple as imagined. In the work, you must first be familiar with the items, quantities, and actual conditions of the supermarket products, and master the product information. If the product is displayed on the shelf but does not have a matching price tag, the product and the price tag may also be inconsistent, so check it in time.
At the same time, the shelf life of the product should be checked frequently, because the date of the product is one of the criteria for measuring the quality of the product, and it is also the credibility of a supermarket.
As a qualified supermarket tally clerk, you can’t just hang out and chat. The station supermarket has a lot of goods and a lot of customers. The quality of passengers varies, and tally clerks are responsible for the safety of supermarket goods. It is necessary to inspect stores frequently to reduce supermarket losses. In this position, you must take on the responsibility of this job. Stocking clerks are very busy. From shipping goods in the warehouse to putting them on the shelves, and replenishing goods at any time, this is also an arduous and complicated process. The general goods are not much, but some are drinks, canned wine, fruit milk, milk tea, green tea, mineral water, etc., and they can be replenished at any time. Clean up in a timely manner, conduct monthly inventory, count goods, make orders, and reconcile accounts. Very tired. After working all day, my hands, shoulders, legs, and feet were all sore, and my whole body felt weak. But when I went to work again, I saw my comrades rushing to do their work, which made me more motivated to continue working.
The job of a cashier is not simple. You need to be attentive and not careless. You must memorize the product barcode, scan the product through the machine, and click the order to check out. You must move quickly and pay attention to the type and price of the product at any time. Pay attention to the conditions in the store in front of the checkout counter and within sight to prevent and avoid abnormal phenomena that are not conducive to the supermarket. If you are not careful, you can cause economic losses to the supermarket and have a negative impact on the team.
Monitor Liu Tongju and his colleagues are so amiable to me. They explain the work process carefully, how to do each step and the details. Under the leadership of the section chief, the comrades are very united and work hard. We help each other regardless of whether we are in class or the other. This is because I feel no pressure or rejection during the learning process, which makes me feel a strong sense of family affection. The strength of the team makes me more confident in my work.
Customers are God. In an ordinary position, the burden is not light. You repeat the same work every day. You must learn to be patient with the harsh words spoken by tourists and keep the grievances in your heart. You must serve with a smile. When you smile at the passengers, no matter how dissatisfied the passengers are with us, their mood must become clear. A smile is a charming expression. A smile costs nothing, but it can resolve many conflicts. People who know how to smile will have a perfect life. When you smile, the world is also smiling at you.
Our section chief, Yan Ling, makes a clear distinction between public and private matters. She has strict requirements for her employees, handles problems neatly and without being sloppy, and uses her spare time to research the market. After the "Five Grains and Soybean Milk", she has introduced new delicious products to the supermarket. The delicious "liangpi" also solved the problem of inconvenience for young colleagues who live far away from home and changed the taste. It was well received by comrades.
I have not been working in the supermarket for a long time, and my quality and professional level are still far from the actual work requirements. However, I can overcome difficulties, study hard, have a correct attitude, and learn hard from other comrades. Ask for advice, live and learn. During the period when I am about to retire at the end of autumn, I can do my job well and conscientiously, do my best for the development of supermarket operating efficiency, and make my due contribution!
5.2022 Supermarket Work Summary
p>I have been working as an intern at Auchan Supermarket for a month. During this period, I have gained a lot. It was Auchan Supermarket that made me grow from a technical secondary school student with little work experience to an intern who knows some cashier knowledge and bank card knowledge, and has a better grasp of cashier practical work.
My experience during this month is to be cautious in everything you do, and don’t take things lightly just because they are simple. We also understand that our current situation is not ideal, and we should have a sense of crisis. I often hear people say that society and campus are two completely different worlds. At that time, I didn’t understand what the difference was. After this personal experience, I really understand the difference.
When I first arrived in this new environment, I was really uncomfortable with it. Every day’s work felt really tiring and boring. But as time goes by, I feel that if I want to adapt to this society, I must overcome many difficulties, and I must try to change myself so that I can integrate into this cruel society. And I slowly discovered that the cashier job is not that boring. Whenever I think of it, I constantly encourage myself to work well there and learn relevant knowledge. A few days before I came there, a master would take me every time. Because of this, I quickly entered the role of cashier. At the same time, I found that there was too much knowledge to learn. I was afraid that I would not be able to learn it on my own, but I could slowly learn it. Yes, I think it is not too difficult as long as you remember some important knowledge, review it frequently, operate it frequently, and combine theoretical knowledge with practical work. Although I often made some mistakes when I started practicing, the master's careful teaching enabled me to slowly correct these incorrect operations and some wrong understandings. Under the careful guidance of the master, I learned a lot of knowledge, such as the identification and anti-counterfeiting of credit cards, how customers use different credit cards, the identification and anti-counterfeiting of RMB, the role of membership cards, some related knowledge about returns and exchanges, and coupon rebates. How to operate during the period, how to deal with problems after encountering them, etc. In fact, I feel that what I want to learn is far more than these. There is so much knowledge that I want to learn, and I feel a little anxious. I feel very far behind myself.
In the eyes of outsiders, the cashier’s job is very simple, that is, to settle the price of the items selected by the customer. In fact, although it is the basic job of a cashier to provide checkout service to customers, it is not all of the cashier's work, and the cashier's work cannot be simply equated to the checkout work. This is because when customers step into the supermarket, the first employee they come into contact with may be the cashier. When they select the goods and check out, they are directly in contact with the cashier. Every move and speech of the cashier represents the image of the supermarket, so the cashier The quality of employees and customer service are very important, and supermarkets also attach great importance to this. From the first day I arrived there, a series of systems such as the corporate spirit and the supermarket employee code of conduct were deeply imprinted in my mind. The master told me that to be a competent cashier, mastering cashier skills is important, but the customer service attitude and one's own quality are also very important. "Hello" and welcome back next time "These most basic polite expressions are indispensable. Although I don't like to talk much, I slowly overcome these problems.
I understand, Every penny we spent in the past was hard-earned and was earned with hard-earned money from our parents. We have a long way to go in the future. The school arranges this opportunity for us so that we can discover our own shortcomings early. .
When we realize our shortcomings, we must correct them as soon as possible. If we are content with the status quo, we will be eliminated by society. I will enrich my life experience and improve my work and personal potential in the future. On the road to a new level.