China Naming Network - Ziwei knowledge - How to book a group ticket for 20 17 Spring Festival travel rush train, and the steps and methods of booking a group ticket.

How to book a group ticket for 20 17 Spring Festival travel rush train, and the steps and methods of booking a group ticket.

Planning of Shanghai area of Shanghai Railway Bureau

Enterprise group region

I. Overview

1. Accepted object: an employment enterprise registered in the industrial and commercial department.

2. Accepted tickets: Hard-seat tickets and second-class tickets for high-speed trains will be added at Shanghai Railway Station, Shanghai South Railway Station and Spring Festival travel rush between shanghai hongqiao railway station from October 2017131February.

3. Acceptance website: Railway Customer Service Center 12306.

Second, the handling process

The process is mainly divided into three steps: authorization → online booking → payment for tickets.

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1. Authorization: (2016165438+1October 24th-165438+1October 30th)

Centralized processing location:

Ticket Office of North Square of Shanghai South Railway Station (No.9001Humin Road, Xuhui District, Shanghai)

Handling materials:

① Two copies of the reservation agreement, with official seal and signature.

(Suggestions can be downloaded from the website of 123067, and can be collected at Shanghai South Railway Station. )

② Original and photocopy of business license

(3) Original and photocopy of the second-generation ID card of the handler, mobile phone number and email address.

Get file:

After the data is approved, the railway staff will provide the enterprise with the authorization certificate, which can be used to declare the booking demand online and pay the ticket price at the window.

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2. Book tickets online (20 16 12 1 -6).

The employment enterprise that has obtained the authorization certificate can log on to the website of 12306 to submit the ticket purchase demand, and enter the boarding time, boarding station, alighting station, ticket type, travel restriction and passenger ID number according to the operation process to book tickets. Users with large bookings can also download templates and import passenger information in batches.

3. Payment and ticket collection (20161210-16)

The employing enterprise must log on to the website of 10- 16 at 8:00-20:00 on February, and make payment. If the reservation is successful, you can choose "online payment" or "window payment". If you don't pay on time, you will be regarded as giving up the reservation.

① Online payment and ticket collection. Choose online payment. After the payment is successful, the original passenger's second-generation ID card will be used to pick up the ticket at the nearest ticket outlet in the city or at the ticket window or ticket vending machine in the station.

② window payment and ticket collection. The agent records the order number of successful booking online, carries the authorization certificate, the original of all passengers' second-generation ID cards, and pays the ticket directly to the nearest ticket sales point in the city or the special window of Shanghai, Hainan and Hongqiao stations.

Third, matters needing attention

1. If the booking company fails to submit the order information online within the specified time, it will be regarded as automatically canceling the booking plan, the railway will not cash the ticket, and the booked ticket will be sold to the French library separately.

2. For group booking, you need to check the booking information online in advance, and then confirm the submission. The examination and approval contents include boarding date, number of trains, number of tickets, seats and passenger ID number; All group bookings are registered in real-name registration system, and each enterprise inputs the passenger ID number online with one card and one vote to ensure the accuracy of the input ID number; When passengers get on the bus at the station, they must bring the original of their second-generation ID card used when purchasing tickets, so that the person, ticket and ID card are consistent. If not, the station will refuse to get on the bus at that station.

3. Booking enterprises shall not transfer the reserved tickets privately in any form. If you need to refund your ticket when you change your travel plan, you must go to the refund window of the station to go through the refund formalities. It is strictly forbidden to transfer the reserved tickets to others. When the online ticket is refunded or changed, the difference will be returned to the original bank card.

4. In case of the latest notice or business adjustment, the station will release relevant information through WeChat WeChat official account "Shanghai Railway Station" (micro signal: shanghaitielu) as soon as possible, so please pay attention to all booking companies and institutions. If you have any questions, please call the customer service hotline 12306 or leave a message on the official WeChat at the station.

Self-organized dispersed group area

I. Overview

1. Accepted object: groups organized by migrant workers themselves.

2. Accepted tickets: Hard-seat tickets and second-class tickets for high-speed trains will be added at Shanghai Railway Station, Shanghai South Railway Station and Spring Festival travel rush between shanghai hongqiao railway station from October 2017131February.

Second, the handling process

The booking process is mainly divided into two steps: booking tickets at the station → paying for tickets.

1. Station booking (20161210-12, 8: 30-15: 30)

Self-organizing managers need to bring the following materials to the ticket office of North Square of Shanghai South Railway Station (No.9001,Humin Road, Xuhui District, Shanghai) to submit their ticket purchase requirements:

(1) Booking plan (including boarding date, arrival time, passenger name and ID number)

② Original second-generation ID cards of all passengers (readable) and original second-generation ID cards of managers (readable)

③ Two copies of the signed booking agreement (collected at the handling office of Shanghai South Railway Station)

2. Pay and collect tickets (20 1615 February16, 8: 00-20: 00)

After receiving the news of successful booking on 12306, the group manager must bring the booking message, all the original second-generation ID cards of passengers and the ticket money to the nearest ticket sales point in the city or go to Shanghai from 8: 00 to 20: 00 on February 5, 20 16.

Third, matters needing attention

1. If the booking company fails to submit the order information online within the specified time, it will be regarded as automatically canceling the booking plan, the railway will not cash the ticket, and the booked ticket will be sold to the French library separately.

2. All group bookings are made in the real-name registration system registration system. When enterprises input the passenger ID number online, they will have one card and one vote to ensure the accuracy of the input ID number; When passengers get on the bus at the station, they must bring the original of their second-generation ID card used when purchasing tickets, so that the person, ticket and ID card are consistent. If not, the station will refuse to get on the bus at that station.

3. Booking enterprises shall not transfer the reserved tickets privately in any form. If you need to refund your ticket when you change your travel plan, you must go to the refund window of the station to go through the refund formalities. It is strictly forbidden to transfer the reserved tickets to others. When the online ticket is refunded or changed, the difference will be returned to the original bank card.

4. In case of the latest notice or business adjustment, the station will release relevant information through WeChat WeChat official account "Shanghai Railway Station" (micro signal: shanghaitielu) as soon as possible, so please pay attention to all booking companies and institutions. If you have any questions, please call the customer service hotline 12306 or leave a message on the official WeChat at the station.