654.38+03 million Porsche has frequent failures, and the seat has its own "vibration function". The manufacturers of 4S stores are helpless.
Mr. Qian bought it in July 2065438+2009? The mileage of Porsche Paramera is only 654.38+0 million kilometers. Since May this year, there have been cases where the vehicle automatically turns off immediately after starting and needs to be restarted, and it automatically turns off when waiting for the traffic lights. Because of this problem, the owner turned to the Porsche 4S shop in Jiaxing and Hangzhou for maintenance five times, and the problem has not been solved.
Even the 4S shop has transferred technicians from the manufacturer to diagnose, and the maintenance plan given is to let the owner change to 95 # gasoline. This method does "save money" for car owners and "save worry" for 4S shops, but it also brings new problems, such as serious vehicle jitter when idling.
Click to view the old driver's test drive video.
After the owner gave feedback to the 4S shop, the reply turned out to be "jitter is a normal phenomenon". Car owners who can't accept this result ask the old driver column group for help.
From the mineral water and air conditioning pipes placed on the engine in the video, it can be seen that the engine vibrates obviously when idling. The old driver can obviously feel the vibration from the seat when riding in the car.
However, when the vehicle is driving, the vibration is weakened. The old driver found through experiments that the vibration is most obvious when the idle speed is about 600; Shift to the S gear, the rotational speed is increased to about 900, and the vibration disappears.
Through experiments under various working conditions, according to the jitter law, the old driver can judge the abnormal flameout failure by replacing the throttle assembly or checking the engine combustion and the engine foot pad.
This kind of fault can be found by a slightly experienced master through trial operation and investigation. Can't the technicians of Porsche 4S shop in Jiaxing and Hangzhou see it? Why can the technicians of the manufacturer only give the owner 95 # gasoline as a temporary solution instead of a permanent cure?
The old driver's initial judgment was because the owner continuously turned off the fire and the owner proposed to return the car. Therefore, the Porsche 4S shop in Jiaxing is afraid that the maintenance record will exceed five times, and the owner will return the car, so the vehicle will be normal only in the subsequent maintenance process.
Secondly, the vehicle was towed to Porsche Gongshu, Hangzhou, and the other party did not confirm the cause of the failure. It is very likely that the vehicle is not sold by them, and the troubleshooting can only be determined by replacing the parts, which is time-consuming and laborious, and it is normal to reply to the owner.
This irresponsible attitude, if you name other ordinary brands now, is also very common, but it appears on luxury brands like Porsche, which surprises the media and consumers. Spent 6.5438+0.3 million to buy such a luxury car, which was pushed away by the 4S shop, and only the Porsche 4S shop told the owner that this jitter was a "seat massage function" given by Porsche for free.
Finally, the suggestion given by the old driver, while the owner keeps all the maintenance inspection records (used in the process of returning the car), requires Porsche Jiaxing to replace parts for the owner, such as throttle, etc., to eliminate the causes of the fault one by one, find the fault point, determine the maintenance plan, and give the owner a satisfactory answer. Old drivers will continue to pay attention to this case!
This article comes from car home, the author of the car manufacturer, and does not represent car home's position.