2022 Consumer Rights Day Activity Plan
2022 Consumer Rights Day Activity Plan 1 Activity Name and Theme
"3. 15 International Consumer Rights Day' Consumption and Service' Year Theme" Publicity Campaign. The theme of 2008 is "consumption and service".
Activity form
1, set up a street of "3. 15" consumer rights protection activities. On both sides of Jiefang Road, east to the intersection of Jiefang Road and Fuqiang Road, and west to the intersection of Jiefang Road and Tianzhong Mountain Avenue. The functional departments, enterprises and institutions participating in the meeting shall set up booths, information desks, display boards, promotional materials and banners, and have more than three staff members responsible for publicity, consultation and complaint handling. The activity time is from 8: 00 am to 6: 00 pm on March 15. The activity center and complaint point are located in front of the former municipal party Committee and municipal government of Jiefang Road.
2. The "3.15" event site is equipped with 10 (123 15) hotline (provided by China Unicom), with 40 people, including the Municipal Administration for Industry and Commerce, the Municipal Consumers Association, the Economic Inspection Detachment of the Municipal Administration for Industry and Commerce, professional branches, Yicheng branches and high-tech branches.
3. At 7: 00 pm on March 15, the "3. 15 Consumption and Service" literary evening hosted by Zhumadian Industrial and Commercial Bureau and Zhumadian Consumers Association was held in New Century Plaza; Zhumadian Unicom Company undertakes.
4. Set up 3. 15 activity office and news center. The activity office is composed of personnel from the Municipal Administration for Industry and Commerce and the Municipal Consumers Association, and coordinates matters related to the "3. 15" activity; The news center consists of media personnel such as Zhumadian reporter station, Zhumadian Daily, Zhumadian TV Channel 1, 2 and 3, Zhumadian Radio Station, Tianzhong Evening News Agency and Zhumadian Radio and Television News.
organization
Set up a leading group for "3. 15" publicity activities, with an activity office under it. The office is located in the Municipal Consumers Association.
Participating unit
Administrative law enforcement departments and production, operation and service units closely related to consumers' daily consumption should participate. Through this activity, the purpose of administrative law enforcement departments to serve the masses and protect consumers' rights and interests will be demonstrated, so as to create a reassuring consumption environment and social responsibility for consumers and promote the steady and rapid economic and social development of our city.
2022 Consumer Rights Day Activity Program 21. Activity Background:
In recent years, there have been more and more incidents of dishonest sales by merchants, and there have been more and more incidents of infringing on consumers' rights and interests, such as tainted milk powder and poisoned jiaozi. Faced with so many tests, as consumers, how to use legal weapons to safeguard their legitimate rights and interests is becoming more and more important. Similarly, it is becoming more and more important for resident students to safeguard their legitimate rights and interests.
Second, the purpose of the activity:
Contemporary college students will be the pillars of China's modernization in the future. Doing a good job in college students' consumption education is of great significance for advocating civilized consumption mode and building a harmonious consumption environment and a harmonious society. Nowadays, some college students have little social experience and are eager for economic self-reliance, which often becomes the object of consumer infringement. Many college students' consumption patterns are unhealthy. They don't know how to use the law. When their rights and interests are violated, they often feel helpless. Therefore, the popularization of consumer legal knowledge and the cultivation of rights awareness are also an important lesson for contemporary college students.
Third, the theme of the event:
Safe consumption into the campus, safeguarding rights for you, me and him.
Fourth, the activity department:
Economic management college youth league Committee student union
Verb (short for verb) activist:
All students of School of Economics and Management
Location of intransitive verbs:
4 jiao 108
Seven. Activity time:
20xx March 13 at 7: 30 p.m.
Eight. Activities:
With the theme of "safe consumption on campus, safeguarding your rights and interests", this paper investigates students' consumption consciousness and rights protection consciousness, and understands students' consumption view, understanding of consumption laws and handling methods of possible consumption infringement incidents.
Nine. Activity flow:
(1) preliminary preparation
(1) On February 26th, the Self-discipline Department informed all departments to form a team (at least two people) to display and popularize consumer rights and interests, which could be a single PPT, short play, etc. Or in various forms. Content display can analyze different consumption types and concepts, learn from our own experience, typical cases, relevant laws and regulations and expert opinions, and also make the same practice different. Time limit 10 minute;
(2) The Self-discipline Department has designed a questionnaire on consumption (including online shopping) and consumption outlook (20 questions);
(3) The Self-discipline Department designs some questions related to common sense of consumption and elimination (PPT form), including 20 routine questions and 1 additional questions;
(2) Activity flow
(1) At 5: 30 p.m. on the day of the activity, the Self-discipline Department and relevant personnel arrived and began to arrange the site;
(2) From 6: 30 to 7: 30, performers will be present to copy the courseware and debug the sound; Guests and spectators enter the venue;
(3) Issue the questionnaire at 7:15, indicating that the questionnaire will be handed over to the stage after the completion;
(4) The activity officially starts at 7: 30 (leaving an interval of about 40 minutes between 5 and 6 performances);
(5) There is a prize-winning knowledge quiz (between the performances of departments 5 and 6), and each department sends two representatives to take part in the quiz (to encourage the audience to take part in the quiz). The content will be a question of common sense of consumption and elimination, and the first, second and third prizes will be awarded according to the score. First prize 1, second prize 2, third prize 3, with prizes. Each question is limited to 2 times. If there is no team to answer the question, give the audience or guests a chance to get a prize for answering correctly (only once);
(6) Finally, the outstanding performance group was selected by the guests and won the first, second and third prizes according to the score. First prize 1 name, 2 second prizes and 3 third prizes, and prizes with corresponding equivalent amount will be awarded; The remaining majors won the participation award and presented awards;
(7) Recover the questionnaire and analyze it (the results can be reflected in the publicity section);
(8) activity summary.
X. personnel arrangement
① The self-discipline department plans activities and arranges work, designs questionnaires and sets questions, buys prizes and determines the display order of each department (determined by the department self-discipline minister by drawing lots); The self-discipline department completes the activity notice (including the sequence notice) to remind the students participating in the activity of their own preparation progress, and immediately communicate and coordinate with the self-discipline department if there is any situation, and provide assistance on the spot (such as notifying the students to prepare and awarding prizes to the students participating in the question and answer);
(2) The Propaganda Department completes a publicity section;
(3) The International Liaison Department should do a good job in sponsorship (mineral water, etc. );
(4) The editorial department should do a good job in reporting;
⑤ The management of the Youth League School should be assisted;
⑥ Self-discipline Department shall do a good job in awarding prizes.
2022 Consumer Rights Day Program 3 I. Theme of the event
Consumer safety enters the campus, strengthens students' awareness of safe consumption, and safeguards students' consumption rights and interests.
Two. Activity background
To commemorate 3. 15 International Consumer Rights Protection Day, laws and regulations such as Consumer Rights Protection Law and Product Quality Law were thoroughly publicized, which was in line with the theme of "consumption and service" in the 20xx annual 3 15 rights protection activities, so that contemporary college students could learn all kinds of news knowledge conveniently and quickly with the help of high-tech learning equipment, and at the same time pay more attention to the consumption problems that occurred around them. This activity is specially held to help Anhui college students have a deeper understanding of logistics work and answer difficult questions.
Although we live in an ivory tower, most of our consumption is carried out on campus, but our daily consumption behavior is inevitable, and consumers' awareness of rights protection is weak, which makes us at a loss when encountering infringement problems. And one day we will leave the sunny campus and enter a mixed society. When we are treated unfairly in rights, interests and even personality, will we submit to humiliation and let those who treat us unfairly do whatever they want? Of course, we wouldn't be so cowardly. We will always protect our rights and even our personality. If you encounter injustice at the consumption level, how to maintain it? Learn some legal knowledge about consumption with questioning and learning mentality, and be a contemporary college student with rich knowledge of rights protection!
Three. The purpose and significance of the activity
1. Let contemporary college students know the basic knowledge of consumer rights protection. Establish awareness of safeguarding rights, broaden knowledge and be a high-quality qualified social talent.
2. Enable students to skillfully come up with emergency plans in time when their consumer rights and interests are infringed, solve the problem of consumer infringement by legal means, and safeguard their legitimate rights and interests.
3. At the initiative of China Consumers Association, popularize the knowledge about consumer rights protection in our school.
Four. Organizer of the event
University student union rights and interests department
Verb (abbreviation for verb) Activity time and place
March 14 10- 13: publicity activities of the southwest gate square of the canteen.
March1519-21:3.15 party.
Program of activities for Consumer Rights Day in 2022 4 I. Background of activities:
From 65438 to 0987, it has been xx years since China launched the national consumer rights protection publicity campaign, and citizens' awareness of consumer rights protection has been significantly enhanced. However, in recent years, many stores, especially online stores, have been selling in bad faith from time to time, and consumers' rights and interests have also been violated to varying degrees. It is becoming more and more important for college students to use legal weapons to safeguard their legitimate rights and interests. To this end, our department has carried out a series of legal knowledge publicity activities on consumer rights.
Second, the theme of the event:
Consumption and safety
Three. Organizer: General Office of Economic and Trade Department
Organizer: Propaganda Department of Student Union, Department of Economics and Trade
Fourth, the purpose of the activity:
1, publicize the basic knowledge of rights protection and improve students' awareness of rights protection. So that students can skillfully come up with emergency plans in time when their consumer rights are hurt, solve the problem of consumer infringement through legal channels, and safeguard their legitimate rights and interests.
2. Understand the current situation of campus consumption rights protection, especially discuss and put forward feasible rights protection measures for some problems of online consumption, and strive to provide help and suggestions for students' daily consumption in activities.
Verb (short for verb) activity:
1, members of the propaganda department went to various professional courses in our department to publicize the basic knowledge of consumer rights protection and popularize legal knowledge.
2. Carry out consumer rights protection initiatives and student signature activities with the assistance of the class committee of our department.
3. Thematic blackboard newspaper, in-school publicity and expanded publicity to enhance college students' awareness of actively safeguarding consumers' rights and interests.
Target audience of intransitive verbs:
The students in the Department of Economics and Trade are all 10, 1 1.
Seven. Activity promotion:
1, members of the propaganda department publicize to each class.
2. The class committee of each class publicizes to the students of this class.
3, the propaganda department in the campus newspaper publicity.
Eight. Campaign slogan:
Learn the knowledge of consumption, and consume in a scientific and civilized way.
Nine. Activity form:
Mobilize all students to actively participate in the theme activities of Consumer Rights Day.
X. activity flow:
On June 1 day and March 13, members of the Propaganda Department searched and sorted out the legal knowledge related to consumer rights protection.
On February 3 14, the propaganda department issued an announcement with the theme of "consumption and safety" and went to various professional courses in our department to publicize the basic knowledge of consumer rights protection.
On March 3 15, members of the Propaganda Department, with the assistance of our class committee, launched a consumer rights protection initiative and student signature activities.
On April 3 16, we exchanged views on this activity and submitted a work summary report to the general branch of our department.
XI。 Activity requirements:
1, each class should actively participate in activities.
2, the propaganda department to ensure the quality of the collected photos, activity members should actively cooperate.
2022 Consumer Rights Day Activity Plan 5 commemorates March 15 Consumer Rights Protection Day, and also aims to further publicize consumer rights protection law and other legal provisions and rights protection knowledge. In line with the theme of the new "3 15" Consumer Rights Protection Day in 20xx, students can also pay attention to consumption-related issues while welcoming the busier study and life in the new semester. This Consumer Rights Protection Day is specially held to enhance their rights protection ability.
I. Theme of the event
New consumption, I have the final say.
Second, the purpose of the activity
1. Let college students in today's society have a preliminary understanding of basic rights protection knowledge, establish rights protection awareness, solve the problem of consumer infringement through legal channels, and safeguard their legitimate rights and interests.
2. When students' rights and interests are infringed, they should promptly and skillfully come up with emergency plans to solve the problem of consumer infringement by legal means and safeguard their legitimate rights and interests. The development of this activity is also the embodiment of a sound system in colleges and universities, which is conducive to comprehensively improving students' own literacy and thus promoting the construction of spiritual civilization on campus.
Third, the activity time
20xx March 4th to March 15
Fourth, the event host
Education Science College General Branch Rights and Interests Department
Verb (abbreviation for verb) target audience
College of Education Sciences 14, 15, 16 students.
Activity arrangement of intransitive verbs
(1) In order to make students feel the legal publicity day better, our college will make a poster related to the protection of consumers' rights and interests, and hold a poster exhibition in cooperation with the school rights and interests department.
(2) Banner signature. Participants signed the banner.
(3) Hold a micro-lesson contest.
(1) Specific requirements: 1-6 people, video 5- 10 minutes, clear and smooth picture quality, and lesson plans. And on March 12, the outstanding works were finalized at Houde Building E 1B-4 1 1.
(2) Content: The video focuses on the theme, promoting knowledge such as consumption concept and consumer rights protection.
(3) Award setting:
First prize 1 name (junior college certificate)
Two second prizes (college certificate)
Three third prizes (junior college certificate)
Seven. Activity flow
1. Carry out publicity in every class so that every student can pay attention to the knowledge of consumer rights protection around him and encourage everyone to actively participate in the micro-lesson contest.
2. Video evaluation of micro-courses. If the video quality is high, the final will be held in Houde Building E 1B-4 1 1.
3. Publicize and display the selected award-winning works and excellent micro-lesson videos.
2022 Consumer Rights Day Activity Plan 6 I. Activity Background
In order to make consumers change their consumption concept, enhance their consumption confidence, learn consumption knowledge, scientifically and reasonably consume sustainably, safeguard their legitimate rights and interests according to law, and create a good consumption environment. In order to make the concept of expanding consumption and three services deeply rooted in people's hearts and put it into practice; In order to improve the service awareness of all departments, innovate the service mechanism, give full play to their functions, strive to improve the service level, earnestly safeguard the legitimate rights and interests of consumers, seriously accept consumer complaints, and effectively solve consumer disputes. On March 15, 20xx, the Propaganda Department of xx Province, together with other departments, held a "Consumer Integrity Unit" selection activity and a large-scale on-site consumer consultation meeting in Nanchang Bayi Square to resolutely safeguard the legitimate rights and interests of consumers.
At the invitation of the Consumers Association of xx Province, the Rights and Interests Discipline Inspection Department of the Business School of xx Normal University and the Young Volunteers Association arrived at the square to carry out a series of related activities.
Second, the purpose of the activity
Assist relevant departments and personnel to do logistics support and publicity work.
Third, the activity time
Xx，xx，XX，XX
Fourth, the active object.
Consumers and relevant departments participating in on-site consultation activities
Verb (short for verb) is the theme of the activity.
Rest assured consumption, green consumption and scientific consumption; Protect rights with health and integrity.
Serve the society, help others, improve yourself and carry forward the new style.
Location of intransitive verbs
Nanchang Bayi Square
Seven. organizer
Xx Normal University Business School Right Discipline Inspection Department Youth Volunteers Association
Attached:
Activity flow
First, the preliminary preparation
1. The Rights and Interests Discipline Inspection Department is responsible for contacting relevant departments such as the Consumers' Association of xx Province to coordinate the tasks of Consumer Rights and Interests Day on 3. 15;
2. Young Volunteers Association is responsible for preparing various activities, such as: xx Normal University school emblem, xx Normal University young volunteers ribbon, camera supplies, etc.
3. Collect leaflets prepared for consumers by various departments present on the day of the activity, and cooperate with relevant personnel to promote consumption;
Second, the content of the activity
1. Assist relevant personnel to provide mineral water and other resources for relevant departments participating in on-site consultation activities;
2. Assist relevant personnel to carry goods, and keep and sort out the goods of the logistics department;
3. Assist relevant personnel to publicize the knowledge of consumer rights and interests to consumers coming and going;
4. Assist relevant personnel to guide consumers to find relevant departments that need consultation;
5. Assist relevant personnel to maintain the order of the consultation meeting;
6. Assist relevant personnel to protect the on-site environmental sanitation;
7. Assist relevant personnel to actively distribute consumption leaflets of various departments present;
8. Assist relevant personnel to record the consultation site;
2022 Consumer Rights Day Activity Plan Book 7 is a grand commemoration of "3. 15" International Consumer Rights Day in 20xx, thoroughly implementing the Consumer Rights Protection Law and its supporting regulations, guiding consumers to consume scientifically and civilized, enhancing corporate social responsibility awareness, creating a good consumption environment, and constantly promoting the in-depth development of consumer rights protection. The Municipal Administration for Industry and Commerce decided to organize a series of activities to commemorate "3. 1 5" International Consumer Rights Day from June1day to March 3 1 day. In order to ensure the smooth progress of the activities, the relevant matters are arranged as follows:
I. Guiding ideology
Focusing on the concept of "diligence for the people is the first purpose" and taking the opportunity of commemorating the "3. 15" International Consumer Rights Day, we will focus on innovating the consumer rights protection mechanism, enhancing the ability to serve consumers, strengthening social governance, constantly adapting to the new normal, meeting new challenges, seeking new development, and fully demonstrating the style of consumer rights protection in industrial and commercial departments.
Second, the content of the activity
Organize the "Ten Ones" series of activities, the main contents are as follows:
1, hold a forum. According to the Notice of Fujian Provincial Administration for Industry and Commerce on Forwarding the Opinions of the State Administration for Industry and Commerce on Improving the System of First Asking First and Compensation First for Consumers to Effectively Protect the Legal Rights and Interests of Consumers, some enterprise representatives were convened to hold a symposium on the work of first asking first and paying first for operators, to urge and guide operators to implement the system of first asking first and paying first, to improve the system of consumer dispute resolution and consumer tort compensation, to accept and handle consumer complaints in time and to mediate consumer disputes actively.
2. Carry out special actions. In view of the hot and difficult issues of consumption strongly reflected by the masses at present, we organized special rectification actions in the field of infringement on consumers' rights and interests, thoroughly implemented the Measures for Punishment of Infringement on Consumers' Rights and Interests, intensified the crackdown on illegal acts such as false propaganda, compulsory consumption, consumer fraud, and online shopping that failed to fulfill the obligation of returning goods for seven days without reason, investigated and dealt with a number of typical cases, and exposed illegal acts infringing on consumers' rights and interests.
3. Organize an interview. Collective interviews were conducted with the top 10 consumers' complaints in 20xx, and public lawyers commented on the problems existing in the operators, urging the operators to establish and improve the management system, continuously improve the service level and reduce consumer disputes.
4. Organize a rural activity by telephone 123 15. Combined with the "123 15 five-step" construction and grid management activities, we will actively cultivate rural consumer rights protection sites by holding lectures and on-site consulting services, and effectively improve the rights protection ability of rural consumers.
5. Publish a number of typical cases. Through the news media, the top ten typical cases of consumer rights protection in 20xx will be announced to the public, so as to enhance the operators' awareness of law-abiding operation and good faith responsibility and improve the ability and level of consumers' rights protection according to law.
6. Ask and answer questions with prizes. Through the mobile phone "12580 Hui Life" column, a prize-winning quiz on consumer rights protection knowledge was held to expand the public's understanding of the Consumer Rights Protection Law and its supporting regulations, improve consumers' rights protection concept and update their rights protection knowledge.
7. Carry out all-round publicity activities. Cooperate with news media such as radio, TV, Southeast Network, small fish net and newspapers. , specifically report the practice of safeguarding rights in the industrial and commercial departments, and issue consumer reminders and warnings. At the same time, it is necessary to make full use of automobile advertisements, banners, LED electronic screens and other forms to widely publicize the knowledge related to consumer rights protection, guide the masses to spend scientifically, and actively create a good public opinion atmosphere.
8. Hold a briefing. The Municipal Consumer Council will hold a briefing in a timely manner according to the city's banking consumption appraisal work, inform the existing problems in the banking industry, promote the banking industry to standardize business practices, and protect the legitimate rights and interests of consumers.
9. Hold on-site activities. Choose this venue as the main venue, and hold a publicity activity to commemorate "3. 15" International Consumer Rights Day on March/0/5. The district industrial and commercial bureaus (sub-bureaus) and Xianyou County Market Supervision Bureau set up sub-venues within their respective jurisdictions, held 20xx photo exhibitions on consumer rights protection achievements, and carried out activities such as accepting complaints, consulting laws and regulations, distinguishing the authenticity of goods, consumer experience, and in-vehicle publicity.
10, organize a sabotage activity. Centralized and unified destruction of counterfeit and shoddy goods and other related items involved in the handling units of the city's industrial and commercial system. All case-handling units need to count and destroy the items involved, go through the examination and approval procedures for destroying the property involved, and participate in the leave cancellation activities organized by the Municipal Bureau on time on the morning of March 15.
Third, the job requirements
(A) attaches great importance to careful organization
The protection of consumers' rights and interests is not only related to the maintenance of consumers' rights and interests and the overall economic interests, but also related to the innovation and standardized development of the industry. The effective release of consumption potential plays an important role in promoting the healthy and stable development of the economy. The city's industrial and commercial system should unify their thinking and understanding, carefully organize and actively cooperate in accordance with the division of responsibilities, do a good job in the "3. 15" international consumer rights day commemorative publicity activities, create a good social rights protection atmosphere, and expand the social influence of the industrial and commercial departments.
(2) Strengthen duty and actively mediate.
The district industrial and commercial bureaus (sub-bureaus) and Xianyou County Market Supervision Bureau should seriously and efficiently handle and feedback the matters and complaints transferred by various hotlines during the "3. 15" period, especially the handling and feedback of the matters transferred by CCTV's "3. 15" party 123 15 hotline and WeChat platform. Do a good job in handling emergencies, promptly accept complaints and reports from consumers in various ways, actively and effectively deal with hot and difficult issues of concern to the broad masses of the people, and effectively improve the satisfaction rate of consumer rights protection.
(C) to strengthen publicity, timely feedback
During the "3. 15" period, all district industrial and commercial bureaus (sub-bureaus) and Xianyou County Market Supervision Bureau should make full use of various news media and actively carry out publicity reports around the contents of a series of activities, especially to publicize the measures, practices and achievements of the industrial and commercial departments to strengthen the protection of consumers' rights and interests, and convey the positive energy of industry and commerce. All units are requested to report the development of "3. 15" series activities and related work pictures to the Consumer Protection Branch of the Municipal Administration for Industry and Commerce before March 20th.