Personal summary of annual assessment of bank tellers
Personal Summary of Annual Assessment of Bank Tellers 1
Time flies, and in a blink of an eye, _ _ Bank and I have gone through five spring and autumn periods. When I first entered the society, I entered _ _ Bank with full enthusiasm and beautiful vision. I have been working at the front desk since I joined the bank. Under the management philosophy of _ _ Bank, "inspiring people to forge ahead, forcing people to forge ahead", with the help of leaders and colleagues, I always strictly demand myself to study hard professional knowledge, improve professional skills and professional quality, work diligently in different positions, have increasingly rich experience, and have more confidence in providing satisfactory services to customers, and gradually grow into the business backbone of the new branch. In the past five years, in the big family of _ _ Bank, I have moved from ignorance to maturity. On the road of my choice, I am diligent and self-disciplined, and I love my post and feel at home. My pace will be more firm and full of confidence.
First, study hard, practice hard, love their jobs and be dedicated.
When I entered the _ _ bank, I was assigned to the position of savings cashier. It is often said that "savings cashier is a tedious and boring post, and there are endless things to do."
I was scared when I first came into contact, but my indomitable character decided that I would not give up. I will work in this position for five years. At that time, it can be said that it started from scratch, with unfamiliar business and weak technology. I often encounter difficulties in dealing with business. A strong sense of frustration made me silently "compete with myself, if I want to do it, I must do it." On weekdays, I actively and seriously learn new business and knowledge, and humbly ask leaders and colleagues if I don't understand. I know that in order to provide quality services to customers, we must have good financial expertise and basic operating skills.
As the saying goes, "Those who are industrious are diligent, while those who are barren are playful." To this end, I set myself "four points", that is, getting up early, staying up late, taking less rest at noon and playing less at ordinary times. Before and after work, I was accompanied by subpoenas, keyboards and paper counting. Learn business and practice basic skills like a sponge every day. Compared with other skills, counting money is my weakness. In order to improve the speed and accuracy of counting money as soon as possible, I humbly asked the bank experts for their skills and experience in counting money and corrected my irregular actions. Practice again and again, although I am very tired after a day's work, I often practice late into the night with my love for banking and indomitable spirit.
When I left my hometown, I received a phone call from my mother, always saying that I was doing well and asked her to take care of herself. Actually, only I know how sad I am. In order to adapt to the requirements of work as soon as possible, I only go home once a year to reunite with my family, and the rest of the time is spent in continuous study and work. Many things happen. After long-term hard practice, my overall skills have been greatly improved.
Always maintain full work enthusiasm and good work attitude in daily front-line service. _ _ Bank is a young bank, and every customer is managed by employees. This not only requires us to have skilled business skills, but also requires us to provide fast and high-quality services for each customer according to their different psychology and needs.
In my daily work, I push myself with the service concept of "building a brand bit by bit" and start from every little thing. I remember one time when I was about to get off work, a customer rushed in with an anxious face, saying that his card and ID card had been stolen and asked to report the loss. According to the regulations, you have to provide valid documents to report the loss, but in the face of anxious customers, I comforted this customer and told him not to worry; At the same time of restart, we can inquire according to the ID number provided by the customer to find out his card number, and help the customer hang up through our customer service phone to avoid possible losses. Such little things often happen to us. Although it is a small matter, these small things reflect the quality of employees and the culture of the enterprise.
My post is a small window, a link between banks and customers. My words and deeds represent the image of the bank. To this end, I often remind myself to adhere to the "three-tone service", "standing service" and "smiling service", patiently and meticulously answer customers' questions, and skillfully face the rudeness of individual customers without hurting the gas; And the praise to customers is modesty and prudence, guard against arrogance and rashness. Never say "no" to customers easily, and try to meet their business needs without violating the principle. I always adhere to the concept of "customer first", regard the customer's affairs as my own business, put myself in the position, worry about the customer's urgency and think about the customer's thoughts. After studying hard, I honed in the practical work for different customers, mastered the relevant business and rules and regulations, and gradually grew into a business expert. At this time, I gradually realized that both saving and accounting are challenging jobs, and it is important to do well and do better.
Second, unity and cooperation, * * * with progress.
What the banking industry needs is collective unity and cooperation, and one's strength is always limited. As an old employee, I am not only satisfied with doing my job well, but also pay more attention to the role of inheritance, help and guidance. I actively, enthusiastically and patiently help new colleagues adapt to the new environment, new posts and new jobs, so that they can get familiar with related businesses faster and master business skills better. Combining my own experience as a newcomer, I pay attention to guiding them to start with accounting instead of teaching them how to operate simple menus. In my usual work, I also tell them my work and study experience without reservation. I think this kind of teaching method may not be true, but it will certainly let them learn the essence of business knowledge points and learn to master the knowledge and draw inferences from others.
Four new colleagues joined the new branch last year. Although I have some financial expertise, I still lack the skills of counter operation. In order to enable them to take up their posts as soon as possible, I patiently trained my new colleagues who were internship with me in operating procedures, especially in strict accordance with rules and regulations and business processes, and formed good work habits. For their weak skills, I will also tell them my usual practice experience for their reference. Through a period of two-way efforts, they have been able to skillfully operate by one person. Lay a solid foundation for the new branch to carry out its work better. Only when the overall quality is improved can the accounting level of the branch be improved. Let's work together and work happily in this warm big family in the new district.
Third, the business is comprehensive and enterprising.
In today's increasingly fierce market competition, we must constantly improve ourselves while having a warm service attitude and skilled business ability, so as to better provide efficient and efficient services to our customers. All kinds of training and skill assessment organized by the branch provided a strong guarantee for me to improve my business skills as soon as possible. I always take an active part in all kinds of training, insist on listening to lectures carefully, and strive to improve my professional theoretical level in combination with the rules and regulations and laws and regulations I usually study. In the first and second quarters of accounting personnel assessment and grading, the comprehensive score has always been maintained in one or two.
In the past five years, this bustling city has become no stranger. Whenever I come back late from the bank, I don't feel so lonely all the way with the warmth of the bank. Here I pursue my ideal wholeheartedly. I study every bit of knowledge with my heart, understand everything with my heart and treat my work with sincerity and enthusiasm. In the big family of _ _ bank, my achievements today are closely related to the collective. I am glad that I can work in such a united and cooperative group. It is such a group that gives me the opportunity to learn and improve, and I cherish this opportunity. In the future work, I will win and retain customers with more thoughtful and enthusiastic service, and firmly establish the idea that "service is the foundation of the company and innovation is the road to development". With the spirit of "dedication, love of posts, pragmatism and dedication" as the driving force, we will keep forging ahead and work hard to grow together with _ _ Bank and create a better tomorrow.
Personal summary of annual assessment of bank tellers II
In order to fulfill the promise of building rural banks into rural boutique banks with the characteristics of agriculture, rural areas and farmers, flexible mechanism, strong competitiveness and sustainable development, rural banks give full play to their advantages of being located in rural towns and directly facing farmers, seize the opportunity of the state to serve agriculture, rural areas and farmers, expand domestic demand and boost the economy, and fully serve agriculture, rural areas and farmers. Over the past year, the bank's total assets were 58.68 million yuan, various deposits were 3.84 million yuan, various loans were 410.5 million yuan, the book profit was 850,000 yuan, and the loan interest rate and loan recovery rate reached 65.438+0%, which successfully achieved the goals of double growth of deposits and loans, quality improvement, capital preservation, low risk and safe operation.
First, find the right position and make every effort to create the image that "village banks are farmers' own banks". In order to practice the business philosophy of "being close to farmers' needs and serving farmers' lives" and "being based on urban and rural areas, facing the market and serving agriculture, countryside and farmers", at the beginning of its establishment, the employees of the bank not only used traditional propaganda modes such as leaflets, newspapers and television, but also used their leisure time to go from village to village and go deep into village committees, villagers' groups and farmers' homes to publicize village banks as the service purpose of farmers' own banks.
Second, actively innovate and explore new ways to serve agriculture, countryside and farmers. In view of the current situation of single guarantee mode and lack of collateral for farmers, we should actively innovate the guarantee mode, strengthen the linkage with village committees and farmers, and understand the production and operation of farmers through village committees to help control credit risks. For farmers who have no effective assets mortgage, they will take the "three highs" (higher vocational education, high salary and high knowledge) loan, and the "three highs" personnel can guarantee a loan of 50,000 yuan. This is a large aquaculture city. For farmers who want to develop production but cannot provide effective mortgage guarantee, the bank cooperates with wuhan tong Wei Guarantee Company to issue secured loans. At the same time, the bank also innovated chattel mortgage, forest right mortgage and agricultural machinery mortgage loan, which effectively eased the problem of difficult loans and guarantees for farmers.
The third is caring service and making every effort to build a "bank that farmers are satisfied with". The service is flexible, high-quality and efficient, and it actively provides three types of financial services: deposit, loan and settlement to local farmers, village committees, town departments and small and medium-sized enterprises. Highlight the word "live" in service time, insist on endless holidays, extend business hours, handle business at home, and sometimes open at night to meet farmers' needs in time. The font "Kuai" is in the service efficiency, and it is considerate of farmers everywhere. Under the premise of risk control and operational compliance, farmers are never allowed to run for the second time as long as they can complete the business at one time. Due to the strong adaptability of the system, short management chain and few examination and approval links, the loan processing time is greatly shortened, and the loan can be distributed to farmers within 5 days or even 1 day at the earliest, which is very popular among farmers. Highlight the word "new" in financial products, develop convenient and flexible financial products for rural areas, farmers and small agriculture-related enterprises, form their own unique characteristics, and continuously expand the service fields of "agriculture, rural areas and farmers". Over the past year, self-help and revolving loans have been adopted, and loans have been granted to 265,438+07 small agricultural enterprises and farmers. On the recommendation of the village committee, loans of 60,000 yuan were granted to 13 households by way of rural land management right mortgage; Loans of 580,000 yuan were granted to 78 farmers through various means such as on-the-job civil servant guarantee, guarantee company guarantee and multi-household joint guarantee. To meet the needs of farmers for small capital production. In order to provide practical services, the bank also took the lead in launching a free "short message service" among its peers. When a customer goes to a village bank for consultation or business for the first time, he writes down the customer's service demand and contact information, and informs the customer when it is convenient to handle the business in the form of short messages, reminding the customer what elements should be prepared and what procedures should be handled to handle the required business, effectively avoiding the unnecessary running back and forth of the customer due to unfamiliar business, which greatly facilitates the customer. At present, the bank's customers include local farmers, villagers' committees, departments directly under the town, planting specialized households, breeding specialized households, transportation specialized households and individual industrial and commercial households, as well as a number of small and medium-sized agriculture-related enterprises, which have become farmers' own banks. Over the past year, the bank has served 58 agriculture-related enterprises and nearly 1 16 households such as township residents and farmers, and a large number of farmers have increased production and income through loan support.
The fourth is to strengthen internal control and fully prevent and control risks. While vigorously expanding its business, the Bank has given full play to its unique advantages such as ownership structure and management system, combined with the reality of villages and towns, learned from the mature practices of China Agricultural Bank in serving agriculture, rural areas and farmers, improved its deposit, loan and risk management system, and actively explored the construction of a risk prevention system adapted to the characteristics of agriculture, rural areas and farmers. Based on the simple credit rating of customers, this paper summarizes the five-word investigation method of "one look, two touches, three checks, four visits and five nets", which can check the basic situation of customers on the spot, fully understand the production and operation status of customers, master the credit records of customers, visit people around customers, understand whether customers have bad habits and investigate whether the information provided by customers is true, thus effectively ensuring the quality of loans.
Over the past year, Hubei Agricultural Bank has been serving "agriculture, countryside and farmers" wholeheartedly by innovating financial products, simplifying service processes and extending service tentacles, which not only won the trust and support of customers, but also won wide acclaim from all walks of life, including governments at all levels and news media. More than two media outlets at the central, provincial and municipal levels reported the Bank's successful practice of serving agriculture, rural areas and farmers and actively supporting local economic development. The successful pilot of Hubei Agricultural Bank's rural banks in the past year has accumulated experience for the reform of China's rural financial system and provided valuable reference for rural banks to better base themselves on the county and serve "agriculture, rural areas and farmers".
In the next step, ABC will further conscientiously implement Scientific Outlook on Development, make full use of the advantages of policies and mechanisms of village banks in accordance with the market-oriented and commercial operation mode, and constantly accelerate the pace of reform, development and innovation, and strive to make village banks a brand and model of village banks nationwide within three years, and become a banner for village banks to manage and serve agriculture, rural areas and farmers, so as to repay society and shareholders with more excellent business performance.
Personal summary of annual assessment of bank tellers 3
Over the past year, under the leadership of the branch party group, I have been strict with myself according to the standards of leading cadres in party member, strengthened my political belief, strengthened my study of political theory, laws and regulations and financial knowledge, changed my work concept, improved my work style, adhered to honesty and self-discipline, consciously abided by laws and regulations, and earnestly performed my duties, which was proved by practical actions.
First of all, in Germany,
Continue to thoroughly study and implement the advanced nature of Communist party member, establish a correct view of Scientific Outlook on Development and political achievements, and have a strong sense of law and discipline, political discipline and organization. Conscientiously implement democratic centralism, take the overall situation into account, obey the division of labor, and bravely shoulder heavy burdens. Respect the top leaders, unite with the members of the leading group and the broad masses of cadres and workers, have a correct ideological style and a solid work style, dare to adhere to principles, be concise and pragmatic, forge ahead, earnestly perform their duties, adhere to administration according to law, be responsible for coordination, vigorously support the work of the top leaders, and promote the smooth development of the three civilizations construction of sub-branches.
Second, in terms of energy.
Familiar with and master the national financial policies and regulations, and can be implemented in combination with the actual situation; Better coordinate all aspects of the relationship, fully mobilize the enthusiasm of employees, and complete complex tasks; Strong writing ability, high writing level and strong oral expression ability; High level of cultural knowledge, strong level of professional theory, with the basic skills needed for their jobs; Be able to find problems through investigation, sum up experience and make suggestions, and have the ability to handle and solve problems independently; Rich work experience and wide knowledge.
Over the past year, he presided over the anti-money laundering work conference of financial institutions in the jurisdiction, the symposium on foreign exchange management and the analysis meeting on economic and financial operation, and coordinated the county government to hold the symposium on treasury work. The above-mentioned meeting studied the relevant financial principles and policies, conveyed the "one regulation and two policies", foreign exchange management policies, financial macro-control measures, account management, cash management and treasury management regulations to financial institutions and relevant departments within their jurisdiction, informed the relevant work, analyzed the existing problems, and put forward suggestions for improvement, which better played the role of monetary policy transmission and window guidance of grassroots people's banks.
At the beginning of the year, I organized middle-level cadres of sub-branches to learn the "four methods" and take the exam. Through organizing study and examination, the level of financial laws and regulations and the ability of administration according to law of middle-level cadres have been improved.
According to the scope of responsibilities in charge of coordination and the requirements of the superior bank, over the past year, our department has organized cash management inspection, implementation inspection of management measures of credit registration consulting system, implementation inspection of management measures of counterfeit currency collection appraisal, and coordinated the inspection department of the central branch to carry out inspection of foreign exchange business of designated foreign exchange banks in the jurisdiction and verification of export proceeds of foreign trade companies in the jurisdiction. Through inspection, relevant problems were found and corrected in time, which promoted the legal and compliance management of financial institutions and foreign trade companies in the jurisdiction, and better coordinated the relations between relevant parties.
I have strong guidance, management and coordination skills. In guiding our work, we always first carefully understand the spirit of relevant documents, think carefully and draw up a set of work plans; Then solicit opinions from all sides, brainstorm, combine the spirit of the document with the actual situation, and combine individual wisdom with collective wisdom. In the process of work, adhere to the front command, identify the key points and difficulties of work, grasp the main contradictions, solve problems with a clear aim, resolve contradictions, and firmly grasp the initiative of work. In the management work, insist on hosting the meeting of the heads of departments in charge and co-management at the beginning of each month, listen to the work report of last month, and study the work arrangement plan of that month; Adhere to the monthly inspection of the implementation of the internal control system of the business office and the external management unit, strengthen management and supervise the implementation of the internal control system. In the coordination work, we should adhere to the people-oriented principle, give full play to people's subjective initiative and team spirit, and jointly complete complex and arduous tasks.
I pay attention to integrating theory with practice and strengthen investigation and research. Over the past year, I have been sent to the grassroots for _ _ times _ _ days. On the basis of investigation and study, I solved many problems in my daily work, and also wrote many theoretical studies and investigation articles. Among them, the article "Guiding Financial Work with Scientific Outlook on Development" analyzes the problem of serious economic and financial losses caused by the blind development of development zones in Scientific Outlook on Development in the history of _ _, and expounds the viewpoint that "the people's bank of China should do a good job in financial services by clarifying the restricted areas of financial development and the key points of supporting development, scientifically grasping the intensity of credit supply, and realizing the steady and rapid growth of credit supply". The article "Insist on selecting people with good roles and selecting people with good style" analyzes the data of punishing corruption by the party and the state in recent years and the process from quantitative change to qualitative change, and draws a crucial conclusion on the problem of selecting and employing people.
Clearly pointed out: "First of all, candidates should have a good style. First, we must adhere to meritocracy; Second, we must adhere to the mass line; Third, we must adhere to the collective discussion of party committees. Second, we should choose people with good style. First, we must persist in employing people with virtue; The second is to insist on employing people; Third, we must persist in knowing people by diligence; Fourth, we must insist on taking people by performance; Fifth, we must adhere to the viewpoint of "selecting people with sincerity". The article "Reflections on Current Foreign Exchange Management Policy" seriously considers five issues involved in current foreign exchange management policy from the reality of foreign exchange management at the grass-roots level, and puts forward relevant suggestions for improving foreign exchange management. In the article "Thoughts on Promoting the Coordinated Development of County Economy and Finance", this paper analyzes the manifestations and reasons of the uncoordinated development of county economy and finance, and puts forward six suggestions on promoting the coordinated development of county economy and finance. Third, in terms of diligence:
I am enterprising, responsible, enterprising and devoted to my work; Serious work, positive attitude, firm attitude, courage to shoulder heavy burdens, dare to take responsibility, regardless of personal gains and losses; Diligence, earnestness and hard work; Never be late or leave early for no reason. Over the past year, I have basically no work leave, and I have been on duty and worked overtime more often on holidays. I insist on participating in overtime work in the business department at the end of each month, coordinating related work and reviewing related reports. Because of my busy work, I gave up many opportunities to be invited to participate in national academic exchanges and study abroad.
Third, in terms of performance.
I have clear working ideas, planning, forward-looking and leading; Pioneering and enterprising, often putting forward reasonable suggestions and being adopted, completing heavy work tasks and other tasks assigned by leaders; Pay attention to working methods and have high efficiency; Can finish the work assigned by the leaders on time or ahead of schedule, with outstanding achievements and good results.
In terms of foreign exchange management, in the first half of 2020, on the basis of investigation and research, I analyzed the problems of many foreign trade companies in our county, a substantial increase in export foreign exchange receipts, a large export volume, a small foreign exchange receipts, a low write-off rate and some potential risks. At the branch office meeting, I put forward the idea of strengthening the management of verification of export proceeds and preventing the risk of verification of export proceeds from the source, which was adopted by the office meeting. Immediately, the Ministry of Foreign Trade formulated the "Relevant Provisions on the Administration of Verification Forms of Foreign Exchange Receipts of Foreign Trade Import and Export Enterprises", and adopted measures of differential treatment, classified management, and keeping pressure, so as to strengthen the management of verification forms. And organized a questionnaire survey on the foreign exchange demand of some foreign trade enterprises, formulated the Guiding Opinions on Further Supporting Foreign Trade Exports, and put forward six window guiding opinions for designated foreign exchange banks in the jurisdiction. In addition, it also organized an investigation on the operation of some private enterprises, analyzed the problems existing in their operation, and put forward some measures to strengthen the management of verification of export proceeds of private foreign trade enterprises. Thus, it has promoted the virtuous circle of foreign trade enterprises in our county in receiving orders, exporting, collecting foreign exchange and writing off.
In the process of making the selection and appointment plan for middle-level cadres in sub-branches, I proposed that we should adhere to the principles of openness, equality, competition and merit-based, insist on selecting people with good work style, and advocate that the selection and appointment method of middle-level cadres should be changed from "horse racing" to "horse racing", so that the skills of talents can be displayed and the age condition should not be set too low. My opinion was finally adopted by the Party branch.
Fourth, in terms of integrity.
1. Strictly implement and maintain the Party's "Four Disciplines and Eight Requirements", consciously abide by the "Guidelines for Honest Politics", and consciously abide by the Party's discipline and remain unchanged. Enhance the awareness of accepting supervision, and take the initiative to accept the supervision of Party organizations, party member and the masses. Over the past year, I have strictly observed the party's political discipline, organizational discipline, economic work discipline and mass work discipline. Consciously don't disobey yang and go its own way; Abide by democratic centralism, not arbitrary, weak and laissez-faire; Exercising power according to law, not abusing power or neglecting duty; Integrity, do not accept any interests that affect the fair execution of official duties; Manage spouses, children and staff around them, and do not allow them to use their influence for personal gain; Fair and decent employment, no nepotism, graft; Work hard, not extravagance and waste, and be greedy for enjoyment; Be pragmatic for the people, do not resort to deceit, and compete for profits with the people.
2. In the selection and appointment of cadres, conscientiously implement the relevant provisions of the "Regulations on the Selection and Appointment of Leading Cadres of the Party and Government" and the "Interim Measures for the Management of Senior Executives", adhere to the principles of openness, equality, competition and merit-based, promote the reform of the employment mechanism of sub-branches, and gradually move toward the track of rule of law.
3. Strictly implement various rules and regulations, and resolutely correct unhealthy practices in the industry. I set an example, be strict, adhere to the system of employing people and managing people, guide and educate employees to consciously implement various rules and regulations of the branch, and establish a good fashion of loving their families and jobs.
4. Keep close contact with the masses and strive to realize, safeguard and develop the fundamental interests of the masses. I firmly establish a correct view of power, status and interests, establish the idea of serving the people, take the satisfaction and dissatisfaction of the masses as the starting point and the end result of my work, and strive to do practical things and do good things for the masses.
5 according to the provisions of the implementation of major personal reporting system, personal income declaration system.
Generally speaking, in the past year, I have been in charge of and coordinated with many stock rooms, with a wide range of work, heavy tasks and great responsibilities. Because I correctly understood the work arrangement of my superiors, resolutely implemented the financial policies of the party and the state, strictly implemented the rules and regulations of the sub-branches, fulfilled the duties of administrative posts and professional and technical posts, exerted my leadership, management, organization and coordination abilities, fully mobilized the enthusiasm of the employees, and successfully completed the management and condominium work of the stock room throughout the year.
Personal summary of annual assessment of bank tellers 4
Since the relocation of Chu Wang Savings Office, the situation we are facing can be said to be extremely severe. 1. The balance plummeted. On May 19, 2009, it was transferred to Renmin Road for savings, and the balance was 3,490,600 yuan less than the original site of Prince Edward, which was 6,490,000 yuan different from the image progress in the second quarter. At the end of June, the balance in the second quarter decreased to 282 1 10,000 yuan, and the current demand decreased by 4,552,400 yuan, ranking last among urban outlets.
2. Due to the relocation, major customers are constantly losing, and most of the original customers of Shangyitong have been poached, which is very
Many depositors also choose other banks because they are too far away. Most users around the new outlets don't know that there are postal savings outlets here. At the beginning of business, customers who came to handle business were sparse. Even at the end of May, when other outlets were crowded and users lined up on the roadside, we only had a few sporadic users. To this end, the sales staff in our office voluntarily gave up their rest time, walked around the community with business brochures, visited merchants, and walked the streets to publicize the People's Road Postal Savings Office. When they find a unit with many employees, they actively promote the payment of wages. In case of merchants who frequently transfer money, we will take the initiative to introduce e-commerce. In case of users who want to save money, we will recommend appropriate insurance and time deposits ... In June and July, people will sweat when they are motionless, but we will hold brochures in our hands and walk from house to house in the scorching sun.
3. Competition in the same industry is everywhere. As we know, there are many banks in the middle section of Renmin Road, and only CCB, commercial banks, ICBC and other big banks are around Renmin Road Savings Office. The competition between industries can be seen. In this regard, we actively publicize the preferential policies for postal savings business, strive to improve services, keep smiling at users, handle business enthusiastically for users, and patiently and meticulously explain and publicize the work to users. From 7: 00 a.m. to 7: 00 p.m., our sales staff stuck to their posts all day. They can't go to the counter alone, order takeout at noon, and the three of them will sit on the table as soon as they finish eating. That's how our salespeople stick to their posts, and Qi Xin works together to develop their business.
Second, we should applaud the wise decision of the leaders of our bureau: As an outstanding team in the competition, Renmin Road Postal Savings Bank's achievements today cannot be separated from the care and guidance of the opening leaders.
First of all, it is reflected in the site selection. Renmin Road Postal Savings Bank is located on the first floor of Hongye Business Building, surrounded by Bihai Tian Yun Community, Shui Yuan Community and Jingyuan Community. It is also adjacent to the municipal government, Shanyang District Government, Education Bureau, Local Taxation Bureau, State Taxation Bureau and other government agencies. There are Jiaozuo Teachers College, jiaozuo university Campus and steel market in the east, and business districts such as Dennis and Yang Shan Mall in the west. Coupled with convenient transportation, the living standards of residents are generally high, and the business development prospects of Renmin Road Postal Savings are great.
Secondly, the bureau leaders actively care about the hardware facilities of outlets, which not only provides a good service environment for customers, but also reflects the humanistic care for employees and provides employees with a superior working environment.
The most important thing is that the bureau leaders often visit the outlets and pay close attention to our business development and hardware facilities in time, which greatly improves the enthusiasm of employees.
Third, we should report good news to the leaders;
As of July 3 1 day, the postal savings balance of Renmin Road increased by 5130,200 yuan compared with May 9/kloc-0, exceeding the plan by two months, and completing 300% of the competition plan, with a cumulative balance of 33.34 million yuan, including a regular cumulative net increase of 8.602 million yuan and a net increase of 2.6279 million yuan only since the relocation.
In addition to the achievements in business development, the good service of our shop assistants has also been well received by the majority of users. In addition to daily business handling, our employees treat users as relatives, always consider the interests of customers, serve their needs, establish detailed customer files, and be familiar with their business handling needs, so that users who come to Renmin Road to save money and do business can really feel at home and get along with their relatives. Quality service can make our shop assistants become lovely little girls in customers' mouths and trustworthy relatives of customers.
Finally, don't forget to cheer yourself up.
Although, in this online competition, our People's Road Postal Savings has made some achievements, and I have the honor to stand here proudly, we will not be satisfied with this. If we don't advance, we will retreat, and our business development will go backwards. We will take this achievement as the starting point, take the expectation and care of the leaders as the driving force, actively cooperate with the work deployment of the bureau, actively complete various plans, continue to carry forward the spirit of our postal people to compare, struggle and catch up, and strive to absorb and learn from the advanced.
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