What does Haidilao Qianhoutang mean?

In Haidilao, Qiantang and Houtang refer to two different departments.

The front office usually focuses on serving customers. Staff usually include waiters, cashiers and orderers. They are responsible for receiving and taking care of the customers who arrive at the store, providing customers with quality services and making them feel comfortable and satisfied during the meal.

In the backyard, dishes are usually served in pots. The staff usually include chefs, dish preparers and dish deliverymen, who are responsible for cooking food, preparing ingredients and delivering the prepared dishes to designated places to ensure that the dishes can be delivered to customers in time and accurately.

Generally speaking, the front hall and back hall of Haidilao have a clear division of labor, and each has its own duties to provide customers with a satisfactory dining experience.