When do people queue up, they generally feel that time passes faster?
When you go to the supermarket to check out, the queue is always the slowest. You can't resist switching to FMCG. As a result, you will magically find that the team that just changed in starts to move, but the team that you originally lined up has become very fast.
Queuing has become a kind of metaphysics: it seems that your queue is always the slowest, no matter how you change it, it is useless. Is there justice in this?
Actually, there really is. Dig deep, this seemingly simple thing actually contains a series of complex principles such as probability theory and psychology. ......
0 1 This is a probability problem.
First of all, this is a very simple probability problem. But when there are more than three people in the queue, the probability that you just choose the fastest team is only one-third.
And when there are more people in the team, this probability will continue to decline.
So from the perspective of probability, it is normal to choose a slower team. However, the probability of "ruthlessness" is not the only reason why we feel that we are always in the "slow queue".
Your feelings are deceiving you.
We often say that happy times are always short. The subtext of this sentence is that when you are unhappy, it is always very ... not too long. ......
Richard Larson, an expert at Massachusetts Institute of Technology, told us that on average, people think they spend 36% more time in line than they actually do! In other words, we added a "slow filter" to the queue ourselves. ......
He also pointed out that in order to reduce the bad experience of tourists due to queuing, amusement parks such as Disney tried their best to "cheat" tourists' brains and make the queuing time fleeting.
For example, tourists are separated by a wall, so that the queue is zigzag, so that you can't know how many people are in front, thus inhibiting your impulse to quit the team;
Or make the waiting area dazzling, when you are immersed in it, the waiting time becomes less important;
The last trick to deceive the brain is "time warp": the sign on the queue route says you need to wait 1 hour, but you will always arrive before that. Because the process of queuing is faster than expected, we will feel as if we have earned a few minutes.
03 "Error Correlation Effect"
After reading the explanation of the queuing experts, there is a psychologist.
As early as 1967, psychologists Loren and Chapman put forward a psychological concept:
Error correlation effect
Faced with two groups of random unusual events, human beings always tend to overestimate the correlation between them, although in fact, they are two unrelated things.