What should I do if I buy a pair of shoes and find that the size is not suitable?

Many buyers have encountered this situation, and there are three ways to solve it for you:

Method 1: Contact the seller to intercept.

If the goods have just been delivered, but you haven't seen the logistics in the background, you can contact the customer service immediately and tell the other party that you bought the wrong one and need to change other models and specifications to see if the warehouse can directly find out and change it. If you can, you will save a lot of trouble. If you say you can't find it, or you already have the logistics information, ask the customer service to contact the courier to intercept it, intercept the package and you can shoot it again. This order will be returned at that time.

The process of applying for a refund is as follows: find out the order in my Taobao waiting place and apply for a refund-I want a refund (no refund)-I haven't received the goods yet-I took too many pictures/made a mistake/didn't want them.

Method 2 Rejection

The second method is to wait for the package to arrive at your address and start sending it. Contact the courier and say no. This is rejection. After rejection, it will be returned to the merchant in the same way. You don't have to pay extra freight. You can also inspect the goods and unpack them in front of the courier when sending the parts. If you don't like to refuse again, you can see how the product is. Remember to unpack on the spot. If you can't take it back after receiving it, you can't refuse it.

After refusing to return it to the merchant, you can ask the merchant to reissue a product with the specifications you need. Prices are generally refunded more and replenished less. If you don't want it, the refund process is the same as the first method.

Method 3: Send it back by yourself.

That is, after you receive this parcel, send it back to the merchant for exchange or refund and get a new one. The disadvantage is that you need to pay the freight yourself (if you have freight insurance, you can claim for it), because it is your fault to buy the wrong goods, and the merchant does not have to bear the return freight for you.

The first method is more convenient, and the second method is a good choice. These three methods are the same as the normal return process.