The qualities that an excellent tour guide should possess.
Pass strict qualification examination;
To be a tour guide, you must first pass a strict qualification examination. At present, all major travel agencies in China require tour guides to hold tour guide cards. To obtain a tour guide certificate, you must take the tour guide qualification examination organized by the National Tourism Administration. The subjects to apply for the domestic tour guide qualification examination include policies and regulations, tour guide business, basic knowledge of tour guides, knowledge of Chinese language and literature, etc. In addition to the above contents, the international tour guide qualification examination is accompanied by a foreign language oral examination.
Tour guides are divided into primary, intermediate, advanced and super-first-class. From a junior tour guide to an advanced or even super-first-class tour guide, there are still many things to learn and a long way to go, which cannot be done in a few years. In addition, if you are really interested in the tourism industry, being a tour guide is also an important stage in the transition to an excellent tourism industry manager. This kind of experience of starting from the grassroots level and mastering all aspects of business operation will become a valuable reference and basis for future management. Therefore, there is a lot of room for the development of tour guides, depending on how you grasp it.
Excellent communication skills:
When applying for a tour guide, a Californian wrote about her personal qualities. These qualities are divided into five aspects: energetic and enthusiastic; Able to deal with people of all types, personalities and ages; Ability to solve contradictions; Gentle temperament, with a sense of humor. The above aspects are worthy of reference for those who are interested in the tour guide profession, especially the character of being good at dealing with people is very important. Tour guides especially need to communicate with tourists emotionally. When problems arise, if they are solved well, the relationship between tour guides and tourists will be further harmonious and heart-to-heart, and all difficulties will be solved; However, if it is not handled well, tourists will naturally avoid the tour guide, and the relationship will become more and more rigid, and even tourists can't accept the service of the tour guide, and eventually they will break up. Everyone has this feeling: a good tour guide can often arouse the mood of the whole group, even in the case of many tourists and difficulties, it can easily solve the accident, and a funny little joke can bring many tourists closer. This is the function of communication.
Rich cultural knowledge:
Tour guides also need to have extensive knowledge and a high level of language expression, and must be clear about the local customs of the tour guide area. Because different tourists have different needs for cultural knowledge, from grand wars to self-cultivation, singing, flowers, birds, fish and insects, in addition to literature, archaeology, literature, art, religion, medicine, architecture, gardens and folk customs, there are also clothing, food, weapons, entertainment and daily life.
A good tour guide should at least have the following basic conditions: health, neatness, courtesy, enthusiasm, smile, boldness, perseverance, diligence, cheerfulness and modesty. Will the itinerary be arranged reasonably? Have the ability to improvise; Can you be considerate of tourists and let them be the first? Isn't it wonderful and knowledgeable ... these tourists will know when they try it during the tour, and the tourists' reflection is the performance of the tour guide's actual ability. If the feedback is not good, they will be dismissed by the travel agency. If the circumstances are serious or involve illegal acts, the tour guide qualification shall be cancelled and he shall not be engaged in this industry for life. The new tour guide card is an IC card, which not only contains the personal information of the tour guide, but also has the function of scoring violations, making the management of the tour guide industry more professional and standardized.
Expand reading Seoul tourism | buy and play literature and art.
If the time of the small holiday is limited and the budget is limited, what places are suitable for short-distance travel to relieve stress, which can be bought in buy buy, not just in buy buy?
The key to choosing a short trip destination is to be close! Air tickets are cheap, there is no time difference, urbanization is high, shopping is convenient, appetite is satisfied, and there is no pressure to take some literary photos in the urban area.
Sister-in-law's most recommended short-distance travel places are Seoul, South Korea, Bangkok, Thailand and Tokyo, Japan.
These three cities have several common characteristics: short distance, cheap air tickets, high cost performance, delicious food and dense shops with good taste. , especially suitable for travel.
What is worth exploring today is to introduce Seoul, South Korea, which is the first choice for short trips. Knowing that you have seen too many common shopping strategies, my sister-in-law carefully screened out some niche shops, design shops, exquisite cafes and restaurants in Seoul for you, and taught you how to play literature and art in the city bought by buy buy, and eat and drink decently!
What are you waiting for? Share it with your friends. Let's go!
Cafe
In Seoul, cafes can be counted as one of the "top three buildings that can be seen everywhere". Due to the fierce competition in coffee shop business, many different styles of coffee shops have emerged. From bean selection to packaging, from store display to peripheral design, they have made great efforts.
Sanqingdong is home to many cafes transformed from traditional Hanok, and there are so many snacks that people can't stop. Street view combines Korean culture and world culture, which is very interesting. This is known to all young people on earth. The vicinity of Hongda is full of pioneer freedom, and there are many coffee shops to try.
The price of a cup of coffee in South Korea is generally 3000~5500 won, which is equivalent to about 15~30 yuan. Sitting in a strange coffee shop in a strange city, drinking a cup of today's recommendation and letting yourself feel an afternoon living elsewhere is undoubtedly a good choice to relax.
Coffee roaster
A coffee shop as cold and clean as a laboratory, where coffee is roasted from the initial beans to the last drip. The ice drop coffee wall is huge, and girls often order Affogato (a coffee drink similar to dessert, which is espresso poured on ice cream). If it's not sweet, I suggest you order a single cup of coffee, high-quality coffee beans and exquisite drip filtration technology, and you will feel it at the first sip.
▲ Address:
Xidamen Store: Yanxidong 130-2, Xidamen District, Seoul
Shen 'ou Pavilion: the top floor of Queen Mother Market, 649-8 Xinshadong, Gangnam-gu, Seoul.
Free coffee
Pil Hyeon Seo, winner of 20 12 and 20 13 World Coffee Baking Competition, runs a well-known cafe in Korea. The overall design of the store is also highly recognizable. Baked beans are placed in the Chinese medicine cabinet against the wall. Many high-quality coffee beans are personally selected and purchased by shopkeepers from all over the world. Only American, Italian espresso and latte are available on the menu, highlighting the initial beauty of coffee beans and baking. This is a real paradise for coffee lovers.
P.S. stores also sell homemade coffee bags with hanging ears. The packaging is funny, and it is very suitable for buying as a gift.
▲ Address: 227- 15, Yannandong
Coffee stick
Located in the prosperous Sanqing Cave since ancient times, this store was transformed from the traditional Han Tai and kept the basic structure of Han Tai. The shopkeeper is a person who loves painting. He creates everything from the decoration on the wall to the menu. Order a muffin made of butter, and you can taste the old days on a sunny afternoon.
▲ Address: Fifth Street, Beicun Road 1 Lane
plant
This is actually a cafe+bar, and the owner is a photographer. There are many independent spaces composed of retro elements in the store, and there are movie projections on the walls. In addition, the Han Tai House floating in the wind outside the store through the curtains gives people a sense of dislocation that they can't tell fantasy from reality. I suggest you experience it at night ~
▲ Address: 46- 1-3 Street, Dunhua Road 165438.
Design shop
Many unique design shops and buyers' shops in Seoul are still very easy to visit. Whether you want to be different or fresh and beautiful, you can find your favorite shop. Go to qingtan cave and go to the pavilion. Whether it's a large flagship store or a small fashion store, you can find it here. The most fashionable place in Korea is here!
A special feature will be released this Sunday: brand guide for Korean fashion designers, so stay tuned!
Yaju
South Korea's natural and fresh style grocery store has more products than cold air, from kitchen utensils to clothing, almost everything, a bit like the Korean version of Tokyo Hand, and it is a store that can stay for a long time.
▲ Address: Daoshan Avenue 15 +03 Street
Aimee Blanc
J'aime Blanc's key word is "childlike interest", which is a household goods store that can make you sleep like a cloud. The furnishings and goods in the store are lovely, with contrasting colors on the walls with high color saturation and various dreamy almond cake color combinations. If you want to break the boring home decoration and don't want to be flashy, you must come here and have a look ~
▲ Address: No.2120th Street, Hannan Road.
Ethan terminal
Pass by the store that you will definitely want to visit, because the exhibition is really beautiful ~ This store used to be a design studio, and because some people always want to buy their furnishings, several designers simply began to commercialize the exhibits in the studio and sell them here.
▲ Address: No.20 Dunhuamen Road 1 1-2 Street.
10 Korsokomo
10 corso como is headquartered in Milan, Italy, and Seoul Store is its first overseas branch. The inside and outside of the store are covered with 10 corso como's iconic circle graffiti, and the products integrate fashion, music, movies and design. There is also a coffee shop and a library area on the first floor, which is a good place to spend a leisurely day.
▲ Address: No.416, Guanlu, Zeo.
sensitive
One of the advantages of being an international modern city is that there will be no shortage of delicious food. If you want to eat traditional Korean food, you can go to Sanqingdong. If you want to eat foreign food, you can go to itaewon where foreigners gather. The store is very innovative and pays attention to the combination of tradition and fashion. Many stores often change their recipes every three months, and it will definitely give you a surprise to step into the store with a period of time.
Suobang life
If you want to eat authentic Korean food, I recommend this one. The dishes in the shop are all made by the traditional recipes that the shopkeeper asked his mother for, and they are full of sincerity. The clean and simple furnishings in the store, coupled with the simple but delicious traditional Korean meals, made me feel that I didn't come in vain.
▲ Address: No.5 Wang Simni Road
Cow in boots
The super popular bakery that is always waiting in line, because of the complicated process, only sells 1000 pieces of bread every day. The right to queue up is to buy the most popular cheese-flavored bread, with Dutch milk tea made of cold brewed black tea and fresh milk in the store. Hello! You can walk five more blocks!
▲ Address: Badong 16-2, Zhonglu District
Tender chicken
In recent years, in addition to bibimbap, fried chicken is a must-eat food in Korea. Nene chicken is one of the most frequently recommended fried chicken shops, endorsed by the national MC Yu Jae Seok. Of course, there is nothing to say about the taste. It is recommended to be original, sweet and sour. The price of an original fried chicken is 15000 won, which is less than 90 yuan.
The best way to eat fried chicken is this: after a day's shopping, go back to the hotel, ask the front desk to book it for you before taking a shower, and then deliver it to your room. After taking a shower, open a can of cold beer with delicious fried chicken. During the holiday, you should gain a few pounds to be happy!
▲ Address:
Central District: 248-32 Xintang East
Mapu District: No.449-1at the west exit of Qiaoxi.
exhibit
Seoul also has a strong artistic atmosphere, and there are many art centers, which benefit from the policy support of the government and the financial support of big consortia. Artists from all over the world hold art exhibitions in Seoul all the year round, and the "Boulevard" in Xinshadong is a famous art street. Cao Rui Cave has many national public facilities, such as the National Library, which is an area with a strong cultural atmosphere. In these large and small art exhibitions, maybe you will gain the only unforgettable memory in this life.
Songgen art space
Located in Cheongdam-dong, the most fashionable place in Seoul, the SongEun Art and Culture Foundation awards four artists art awards every year and holds exhibitions for them in the art center. The whole building is dominated by white and full of artistic sense. In addition to art exhibitions, fashion shows are often held, which is a must-see place to feel the modern atmosphere of Seoul.
▲ Address: No.6, 75th Street, Zeo Pavilion
Dalin art museum
The collection of Dalin Art Museum is displayed in the form of a curated exhibition. Its predecessor is an art museum that originated from the exhibition of photographic works, so it often holds exhibitions of photographic artists. Besides the high visibility of the exhibits, you can also see Wang Ren and Beiyue from the balcony on the 4th floor. When the weather is good, you can even see the North Hanshan Mountain in the distance.
▲ Address: No.35-1Unify East, Zhonglu District
Simon handbag museum
The museum is the first handbag museum in Asia, located in the fashionable Jiangnan District. The shape of the whole museum is just a handbag, which can't be fashionable any more. Of course, the exhibits here are all bags that will make your eyes shine. There are more than 300 bags of international brands on display in the museum, ranging from handbags worth 40,000 pounds to Prada canvas bags from/kloc-0 to the 1980s. Look at your eyes. The shops in the museum also sell leather materials. Anyway, people who love bags must go on a pilgrimage.
▲ Address: No.536-17, Xinshadong, Jiangnan District
duty free shop
Although you can work hard on literature and art in Seoul, you can't escape the temptation to buy in buy buy. Duty-free shop must be a place you must go before you leave!
The brands of duty-free shops in Korea are all new, from luxury shoes and bags to beauty cosmetics, local products, tobacco and alcohol, and the waiters are very kind. Almost everyone can speak Chinese. Some brands of BA are generous, and often send more samples than you buy formal clothes!
If you take a taxi to the store, you can change your ticket into a certain amount of vouchers without changing cash in the store. All stores can use UnionPay cards, with a 15% discount. If you have a platinum credit card, you can go directly to the service desk for platinum membership card, with a maximum discount of 20%!
And now there are many means of payment, Alipay, WeChat. When there is an activity, I spend 20 MINUS 5, plus the exchange rate is so cheap that I'm sorry for my mother!
Two famous duty-free shops in Korea have apps to download.
Sister-in-law's drying list at the duty-free shop:
When buying in buy buy, the most tangled thing is what gifts to bring to family and friends. Gifts that are too simple are not enough, and gifts that are too literary are not practical enough. So I especially recommend a product with good reputation, easy to use and suitable for all skin types! SKII's brain powder is good. SKII Korean beauty suit is now only available in Korean duty-free shops. Buying a suit in duty-free shops is 37% more favorable than buying it alone!
▼ Items in the set include:
Skin care cleanser 20g
30 ml whitening emulsion
Skin care essence 230ml+30ml
Muscle-derived Resurrection and Repair Essence Cream 80g+ 15g
Myogenic repair brightening eye cream 2.5g
Skin care mask 1 tablet
Each one is a hot-selling item. Who can not be happy to receive such a thoughtful and practical gift?
Extended content: tour guide qualification certificate
1, about the tourist guide card:
Tour guide cards are generally divided into national tour guide cards, provincial tour guide cards and local tour guide cards. These cards are difficult before they are easy. The national tour guide card is the most difficult to test, but it is universal all over the country. It is recommended to test the national tour guide card.
2, about the qualification of tour guide card:
You can take the exam as long as you graduate from high school and equivalent technical secondary school or vocational high school. But now there seem to be some different rules in different places. The cost varies from region to region.
3, about the topic of the tour guide exam:
The topic of the tour guide card is also from each province. Although it is a national tour guide, it must be known by some provinces where the professional examination is located.
At present, there are about three exams: basic knowledge (this is a national and provincial book), tour guide business and on-site tour guide (this will talk about a certain number of scenic spots in advance and draw questions on the spot)
4. Regarding registration and fees:
If you really want to take the exam, you should first ask the Tourism Training Center, a department under the local tourism bureau. Registration fees and examination time vary from place to place.
5. Regarding whether it is easy to test:
In short, as long as you memorize all three books and all the words of the tour guide, you can pass. But this is not a simple thing. You should at least ensure that your memory is not bad and you don't dislike history and geography. These are the first things. You should prepare for a month and read books every day. It would be great if you have a good knowledge of history and geography. You'll relax a lot.
6. Another point is misunderstood by many people, because we often talk about taking the tour guide certificate, but what we get is not the tour guide certificate, but the tour guide qualification certificate. But you need this card to apply for a tour guide card from the local tourism bureau through the travel agency. This is a process, that is to say, you must sign a contract with the travel agency after the exam to get the tour guide card.