What if the seller is out of stock after the buyer takes pictures of the goods on Taobao?
If the seller is out of stock after the buyer pays, it is suggested that the seller contact the buyer in time to explain the situation and negotiate the follow-up matters (such as delayed delivery or buyer's application for refund, please do not operate false delivery) to avoid transaction disputes.
If the buyer insists on delivery, but the seller fails to deliver the goods within 72 hours, it is a violation of the delivery time commitment; As a seller, you should always pay attention to the inventory of goods in your store. If the goods are insufficient or out of stock, it is necessary to adjust the shelves in time to avoid disputes caused by buyers finding that they are out of stock after taking photos.
Extended data:
You can apply for a refund to ensure the safety of funds.
1. If the order is waiting for the buyer to pay, please pay the order first, and then Want Want will contact the seller for delivery.
/iknow-pic.cdn.bcebos.com/0df431adcbef760922aa512620dda3ccc7d92e2 "target =" _ blank "title =" "class =" ikqb _ img _ alink ">. /iknow-pic . cdn . BCE Bos . com/0 df 43 1 adcbef 760922 aa 5 12620 DDA 3 cc 7 DD 99 ee 2？ x-BCE-process = image % 2f resize % 2Cm _ lfit % 2Cw _ 600% 2Ch _ 800% 2c limit _ 1% 2f quality % 2Cq _ 85% 2f format % 2Cf _ auto " esrc = "/ 0 df 43 1 adcbef 760922 aa 5 12620 DDA 3c c 7 DD 99 ee 2 "/>
2. If the order is paid by the buyer, at this time, the transaction will not automatically confirm the receipt and pay the seller. Please rest assured.
-You can click to remind delivery or directly contact Want Want to confirm delivery;
/iknow-pic.cdn.bcebos.com/f3d3572c11dfa9ec947b9EAE6cd0f703918fc136 "target =" _ blank "title =" ". /iknow-pic . cdn . BCE Bos . com/f3d 3572 c 1 1 DFA 9 EC 947 b 9 ea E6 CD 0 f 7039 18fc 136？ x-BCE-process = image % 2f resize % 2Cm _ lfit % 2Cw _ 600% 2Ch _ 800% 2c limit _ 1% 2f quality % 2Cq _ 85% 2f format % 2Cf _ auto " esrc = "/ F3 d 3572 c 1 1 DFA 9 EC 947 b 9 ea E6 CD 0 f 7039 18fc 136 "/>
-If during the promotion period, some express mail information may be updated slowly due to the surge in transaction volume, please be patient;
-If you can't contact the seller, you can apply for a refund. After the application, if the seller does not handle it for 48 hours, the system will automatically refund it to you. If the seller clicks on the delivery, the refund will be automatically closed, and you can decide whether to apply for a refund again according to your own needs; If you still need goods after reapplying for a refund, you can search for the same goods in other stores.
/world . Taobao . com/helper/knowledge . htm？ SPM = a 3 12a . 776293.20 15080302. 10.3 NPK bs & amp； Kid = 6541068 "target =" _ blank "title =" Taobao Help Center official website-What if the goods are not received or the seller does not deliver the goods? "> Taobao Help Center official website-What if the goods are confiscated or the seller does not deliver the goods?