When is the best time to visit customers?
However, due to different circumstances, there are exceptions.
The best time to visit customers should be when customers are most free. During this time, the two sides can achieve the effect of full communication.
Taking visiting customers for the first time as an example, the best visiting time for people from all walks of life is listed below for the reference of sales staff.
Company employees and civil servants
If you visit the company, you'd better do it before 1 1 am.
Person in charge of enterprise
It's best to visit at the beginning of work. Because I visit them during office hours, I have the highest chance to meet them.
industrial worker
It's best to visit at lunch time, or between 6 pm and 8 pm.
doctor
The best time to visit should be around 7 am to 8 am.
men on duty
It is best to visit between 7 pm and 9 pm.
teacher
It is best to visit around 4: 30 in the afternoon.
housewife
Family members who don't go to work usually arrive at 1l at 9: 00 a.m. and are not busy from 2: 00 to 4: 00 p.m. Salespeople can visit them during this time.
Night market boss
It's best to visit them around 2 pm.
Shopkeepers and stall owners
It's best to go shopping at the beginning of the morning. At that time, the shops have just opened, and there are not many passengers. They have time.
A fishmonger, a vegetable vendor and a collector.
It's best to visit them around 2 pm.
other
For industries that are difficult to determine the rules of work and rest, it is generally best to visit after dinner, preferably around 7 pm.
If you can't aim at the best time to visit your customers, you won't be able to gain their goodwill and there will be no way to visit them. So, how to skillfully choose the best time to visit customers? This requires sales staff to pay attention to the following points:
First, you should choose "auspicious day" when visiting customers.
When visiting customers, salespeople should carefully consider when it is appropriate to meet, because a good beginning is half the battle. Some people say that love eventually becomes marriage because you met the right person at the right place and time.
The same is true of sales. You should find people who are interested in your products in the right place and at the right time.
Second, don't visit customers after work or when customers are closing.
When customers get off work or close the door, it means they should go home and have a rest. At this time, they can't sit down and talk with you in detail; They will still resent you if you influence them to get off work or close the door.
Indeed, as a salesperson, you may be able to pester customers like candy, but you can't be too thick-skinned and stick to others after work.
No matter how good the other party is, in this case, you will be sent away in a few words.
Third, avoid visiting customers on the first day after rest days and holidays.
If the customer has a weekend off, the salesperson should not visit on Monday. Not only Mondays, such as the first day after New Year's Day, Spring Festival, May Day and National Day holidays, but also not suitable for door-to-door sales.
Because everyone has to deal with some internal affairs, there are more meetings. Even if your business is urgent, try to avoid the morning. At most, make an appointment by phone in the morning and go in the afternoon. Also, the company is in a hurry at the end of the month, and generally does not visit customers except for urging the receipt of goods.
Fourth, choose the right time to visit customers.
Our country generally has the habit of taking a lunch break, so it is best not to arrange the visiting time during the lunch break. Generally speaking, 4 or 5 or 7 or 8 pm is also a good time to visit.
Try to avoid each other's meal time when visiting unless you want to invite them to dinner. If you don't plan to invite the other party to dinner, then don't visit new customers after 0: 30 in the morning of 165438+; Even if I visit old customers, I would rather eat out by myself and visit after 1: 30 in the afternoon.
However, if you want to invite some key people to dinner and establish a closer relationship, that is another matter.
In short, because the purpose of visiting is to fully communicate with each other, it is very important to choose the best visiting time.
Only stupid salespeople will take me as the center, only care about their own convenience and spontaneity, and ignore the target customers. Smart salespeople always choose the best time to visit.