Which platform is the best for home appliance installation?
Tmall home appliances "send and install in one"
What does it mean to combine hair and clothes? Install it directly when it is delivered to you! Super convenient, no need to make an appointment for home installation, which can not only improve efficiency, but also save our waiting time.
Of course, you can also choose to make an appointment for on-site installation service, depending on your personal needs. General household appliances have free door-to-door delivery and installation services.
I bought a range hood in Tmall before and delivered it to my home. When the installation master came to my home, he asked me the specific installation location and height. The cost of punching and hanging up is free (if you ask the master to punch holes or buy auxiliary materials, you need to pay extra, which is required by any platform).
There is also installation service in JD.COM, but it is a bit pitted, because I bought a water heater in JD.COM a few months ago, and it was installed by appointment. During the installation, the master said that the accessories of the water heater were wrong and needed to be purchased separately. He asked me if I wanted to buy it. If I didn't buy it, I couldn't install it. I can also choose to buy it at the hardware store. The point is that I don't understand at all, and the hardware store is far away (he can't be willing to waste time waiting for me). Finally, he installed it.
Later, I went to Tmall to buy a water heater and installed it on the second floor of my house. I asked the master to make an extra hole for me, and he didn't charge me! The whole journey is free. If you are satisfied, give feedback to customer service and give a good evaluation ~
So what should I pay attention to when buying home appliances in Tmall?
1, pay attention to see if there is home delivery service.
It needs to be carefully screened, because a small number of businesses do not provide home delivery service, so we should carefully look at the details page of the goods and choose those with home delivery service, that is, those that provide home delivery service. If you don't have this service, it means you have to pick it up yourself. It's really too much trouble for everyone to answer the phone
2. Quasi-fashion or delivery integration
The installation services provided by different shops are different. Some can be delivered as a whole, some are quasi-fashionable, that is, on-site installation at the appointed time, and some even do not provide installation services. We are also trying to confirm whether there is an installation service here and what kind of installation it is. Before placing an order, please consult the customer service about the installation of this piece. For example, when will I receive the scheduled installation?
3. Buy an insured service.
This is very important! In case the price of the goods is reduced, the difference can be refunded within the validity period of the insured price! There is a warranty service here. If not, it means that there is no guaranteed service. You can also ask the customer service if you can guarantee the price. If not, we can choose other businesses. Big brands like Haier and Midea will have guaranteed services.
The range hood I bought before also has insured service. I bought it for about half a month and then I lost 50 yuan. I went to the customer service, and the customer service directly asked me to only apply for a refund. Refund amount 50 yuan, customer service will give me a refund after application ~
How to choose Tmall and Taobao?
Remember to choose Tmall! Because Tmall belongs to an enterprise store, it needs a business license to open it, and the threshold is much higher than that of Taobao store. The threshold of Taobao shop is very low. Basically, there are more individual sellers and fewer services, and Tmall will be more secure than Taobao.
The above is the strategy I shared, I hope it will help you ~ If you have any questions about buying home appliances, remember to ask customer service before placing an order.