Is the tour group refundable if it is canceled due to weather conditions?
Legal Analysis: If a tour group is canceled due to weather reasons and refunds are issued, and if the travel itinerary is affected due to force majeure or events that cannot be avoided even though the travel agency and its assistants have exercised reasonable care, the following circumstances will apply: (1) ) If the contract cannot continue to be performed, both the travel agency and the tourists may terminate the contract. If the contract cannot be fully performed, the travel agency may change the contract within a reasonable range after explaining it to the tourist; if the tourist does not agree to the change, it may terminate the contract. (2) If the contract is terminated, the tour organizer shall return the balance to the tourists after deducting the non-refundable fees paid to the local tour operator or fulfillment assistant; if the contract is changed, the increased fees shall be borne by the tourists, and the The fees will be refunded to tourists.
Legal basis: Article 67 of the "Tourism Law of the People's Republic of China" If the travel itinerary is affected due to force majeure or events that cannot be avoided despite the travel agency and its assistants having exercised reasonable care, the travel itinerary shall be affected. It will be handled according to the following circumstances:
(1) If the contract cannot be continued to be performed, both the travel agency and the tourist can terminate the contract. If the contract cannot be fully performed, the travel agency may change the contract within a reasonable range after explaining it to the tourist; if the tourist does not agree to the change, it may terminate the contract.
(2) If the contract is terminated, the tour organizer shall return the balance to the tourist after deducting the non-refundable fees paid to the local tour operator or fulfillment assistant; if the contract is changed, the amount increased accordingly The cost will be borne by the tourist, and the reduced cost will be refunded to the tourist.
(3) If the personal or property safety of tourists is endangered, the travel agency shall take corresponding safety measures, and the expenses incurred shall be shared between the travel agency and the tourists.
(4) If tourists are stranded, the travel agency shall take corresponding resettlement measures. Therefore, the increased food and accommodation expenses will be borne by the tourists; the increased return expenses will be shared by the travel agency and tourists.