Who used to be the peak of the decoration industry, ok?
In July, I probably discussed it at home. Parents consulted friends around them and asked workers to install it (I felt good when I saw the decoration of my friend's house). Originally, I wanted to find a friend who started a home improvement company to install it, but because he had too many projects, the whole package couldn't help. I had to buy and choose a lot of things myself. Because I don't know the industry, I don't know how to choose materials and the price. Another main reason is that I really have no time to go to work. Decided to find an all-inclusive one. Asked a circle of large decoration companies, basically no one is all-inclusive. Occasionally, I saw on the Internet that Yezhifeng Tmall Store was pushing a project in July+part of the main material package. I understand that it basically covers all the main materials except carpentry. A little excited. First, I have always had a good impression on the peak of the industry, including their advertisements in a home improvement program. In the opposition of my family (one price is higher than that of my peers, and the other feels that the package is as worry-free as in the past, so I have to stare at it myself), I chose the peak of the industry. . .
After placing an order online, arrange local companies to contact the store to communicate: house address, apartment type, style, price and decoration period (it can be completed in about 90 days according to their introduction). Then a bunch of professional introductions: good engineering quality, home acceptance of main materials, engineering construction, quality tracking of engineering supervision control, 0 addition, 0 delay and 0 pollution. . . . How nice! Heartbeat! Big company!
In July, in the hotel group buying activity, the dust settled. On-site sample displays and related introductions of various merchants with main material packages look good. The main materials of the event are divided into two grades: A and B. A's brand and products are slightly better, and the price is of course different. Let's talk about it later. I chose Package B (comparing A and B, I feel that the difference is not particularly big, but I am interested in individual products, indicating that I can make up the difference). After calculating the package and apartment type, the company gives the price (I don't know, I didn't tell you): the project cost is more than 40,000 yuan, the material package is more than 40,000 yuan, and the design fee is 5,000 yuan,10,000 .. It feels very good. 100000 can be installed. It is suggested to increase the price by 5000 for replacing cabinets and 3000 for replacing wooden doors. . . Give up decisively. According to the original B package, and the peak of the industry means that if the model in the package is not satisfied, you can choose other styles in the brand to make up the difference. Accept. Pay part of the money on site (all the main materials are paid, and the part paid for the project is basically 65%).
Next, the designer selects, compares and introduces the materials in the package table one by one, and makes suggestions according to the style. Not bad. Basically selected, in which the contents of several packages (floor replacement, cooker replacement, bathroom cabinet replacement) have been changed. Judging from the price of the store, it is cheaper to choose the one to be replaced than the package table (the bathroom cabinet in the package is 90 long and later changed to more than 70). I thought there was a gap, but I didn't expect to say no price increase. . . Because the model of their dining table is more expensive in the store, but they buy it cheaper. . Well, I don't expect a refund anyway. Smoke machine price. Do not add the floor. Running back and forth between two or three markets is basically certain.
Communication in the early stage is better. Basically, I am satisfied. The tragedy begins from below.
Get to work. It is scheduled for August 28th.
I arrived at the new house at 8 o'clock in the morning and was scheduled to open at 9 o'clock. Before I learned that firecrackers were going to be hung at the start-up meeting, they provided it (I saw that employees at the top of the industry posted a picture of the start-up in the WeChat circle, with firecrackers several meters long lined up, and a row of workers wearing work clothes holding banners to open the business, which was still a full professional celebration). I'm waiting for my home to start construction with great expectation.
Around 9 o'clock, three people, two workers and a foreman template came in: "Is your home to be decorated?" . This is my first impression of the peak construction of the industry. No name, no work clothes. Well, we don't mind that either. Let's greet him with a smile, yes. . Then after a while, the designer came over. Get to work.
The designer introduced the appearance of the foreman, that is, my family will be the construction project manager in the future. After a brief greeting, the foreman took out a firecracker hanging about 50 cm and let me light it. Let's get started. . . (I think of the scene where they give hands to other families in the WeChat circle, and then I'll look at mine. I feel a little unhappy. Forget it, we don't care about this, we can get things done. ) by the way, I have to add that although I didn't wear work clothes, I hung my work permit at the back, and then I said that someone seemed to be absent. I guess there should be managers to supervise the construction, so I wanted to be formal, but I didn't want to come.
The next day, the foreman (project manager) asked me to take the construction bookmark and fill in four months, from September 1 to February 1. . . I'm surprised that it started on August 28th, and I told the company for three months. How did it become four months? It takes four months to communicate for half a day. In order to ease the atmosphere, I don't want to have a bad relationship with him. After all, he has to carry out construction later, so don't make small moves in the decoration process. Signed it. Then I called the docking designer and said it was three months. Since August 28th, the company still has records. Well, in that case, don't worry. Let's start construction.
After a while, the bricklayer came in. It is naive to think that continuous construction is necessary when construction starts. On and off, don't do it. Before I start working online, I will check the house, the empty drum, the walls and so on. If there is any problem, I can talk to the developer. No one here told me about this problem, and I haven't seen them monitor it. Since I didn't say anything, I'll take it as no problem. After all, they are professionals.
There is a charge for opening holes in the wall (air conditioning outlets, kitchen vents, etc.). ), 30 each. You look confused. Doesn't this belong to the project? No, it says it will be charged separately. All right, here you are. Then tell me that there is no threshold stone for the tiles, and you can buy them yourself. Let's talk about whether it can be repainted and tiled directly. Say no, the engineering requirements are all laid, which will affect the overall effect. Ok, buy it yourself. The octagonal balcony has no curtain groove, so it should be separated by gypsum. It is less than one square meter, and the charge is 400 (it has not been decorated, and I don't know anything, so I gave it. Later, I divided a balcony partition, also gypsum board and 9-inch board, with a total area of 1 square meter (only in 200 yuan). Because all the projects have been contracted to them, it is not good for me to go outside and find the master separately, and I have no time and energy to find it again.
At this point, I understand that the so-called 0-item addition only tells you that the contents of the main ingredient package have been charged, and there is no charge. If there is no charge, you have to charge. Either don't hit the air conditioning hole or gas hole on your wall, there is no charge if you don't hit it. I see. . .
In mid-September, I suddenly found that there was water in the corner of the master bedroom for more than ten centimeters. I asked the reason and told him that it might be that the workers accidentally spilled the tiles when sticking them. Oh, I don't care. I think I should be able to do it in a few days. Because I am busy at work, I can only go occasionally on weekends. Everyone knows that you will go to see the progress after National Day 10. At this time, the water mark did not decrease, but became larger and the area was larger. Ask why. I was told that someone put water in the bathroom, but the bricklayer didn't remove the packaging film on the floor drain when installing it, which caused the water to flood in before it reached the water. I can't complain about this explanation. Is this installer a three-year-old child? I don't know how to remove the packaging film when installing? Another one, if it overflows into the wall, it should be that several walls will be wet, but strangely, the wall next to the bathroom is not wet, and the wall between the master bedroom and the living room, more importantly, is wet. Let it explain, not because of the water. Now tear off the packaging film and open the window for a few days. Can't accept it, call the person in charge of his company's engineering department, and the person in charge will come to visit, ask about the situation, believe his statement, and say that he can see if he can do it in a few days, and then come back to see why. Since the person in charge also said so, let's wait. I came to see it for two days, but there was no sign of water going down. Ask and tell, there should be water in the threshold stone, just knock on it. Water under the bridge. I don't have any hope. I said if you want to smash it, change it. The layman can see that. There must be water seepage, so it can't be seen on the surface. I won't listen. Well, since the head of the engineering department said to give it a few days, let him toss it for a few days. After a few days, I saw it again, as I expected, it was still the same. During this period, the carpenter I invited (paying for his own work and playing in the closet) told me several times that this water leakage problem must be water seepage. Everyone can see that it can't be as simple as water on the surface. It's been more than a month, so what water should be volatilized and absorbed? But our project manager, no matter what, is quite self-reliant I called the person in charge of the engineering department, told the result, and said I would come back to see the situation.
It was 165438+ early October, and I was on a business trip. The person in charge of the engineering department called me and said that the tiles in the bathroom had been pried, and the reason was found. The sewer in the bathroom is not properly connected and it keeps leaking. At this point, our project manager was speechless. Our house has been leaking water since the water pipe was connected in September until 1 1. This is the pinnacle of industry.
The seepage is solved, and the wall is still wet, which affects its porcelain scraping and plastering. Without telling me, I baked the wall with five or six lamps and hung it there. At least two days (because the construction is intermittent and there are often no workers, no one knows when I will go, and he thinks I will not go if I have nothing to do), I met him and asked him how many watts this lamp was, and told him that it was only 50 watts. . I clearly saw that the light said 200 or 2000 watts. I can't believe it's only 50 watts. I'm surprised I didn't ask you for electricity. What's the trick? You told me it was only baked for one day. This character, no one lies. This is the construction personnel and project leader at the peak of the industry.
Ok, the water seepage problem is solved. I thought I could get back on track, but I found I was naive again.
The agreed engineering materials will be inspected every time you enter the house. But I never got a call to check, and even though I was on the scene, no one ever asked me to check. Ok, I believe that your big company will not cheat on the materials. As a result, I was not informed to install the cabinet, so that the range hood arrived and found that it could not be installed. I was also told whether I had changed the range hood. . . Holy shit. The list of main materials submitted before the start of construction in August said that I didn't know it had been replaced. It will take half a month to replace the range hood and then cut the cabinet panel again; I installed the bathroom cabinet and put it on the wall. I found it close to the toilet. When you see the model, it is the original model in the main material list. I didn't send a replacement product. I took it apart and reissued it. I told you to wait for delivery from the factory. Later, I repeatedly urged the floor to check the model name before going on a business trip. I just changed three things, and two of them are on business trips. This is made by the product department of Yefeng.
After each project is completed, the project manager will ask for signature to confirm the completion. The project book that has not been taken is blank. Tell him to fill it out and sign it. Ask him why there is nothing written on it, which means he can't go back. He filled it out in the early stage because he didn't want to make him angry. Then I was so sad that I just wanted to finish it as soon as possible. But then I was asked to fill in the completion date without knowing it, saying that it was the electrician's completion signature (the last panel installation). When I asked the person in charge of its project department to come and check the problem for me. You told me afterwards that you had filled out the signature last time. I can't lie to you. The word has been signed by you, so I'll tell you it was signed last time. I can't lie to you. Have you ever seen such robber logic?
So this is the so-called zero delay. When it was almost due, I was tricked into signing the completion date unconsciously. It can never be put off. . .
Also, it suddenly occurred to me that there was a refund on the contract. Because the decoration was not environmentally friendly, I called him and told him that I couldn't do it for the time being and there was no testing material. However, in the middle of 20 17 1, I still didn't get a call and didn't tell me anything. This is the so-called environmental commitment, hehe.
After painting, the wall was pitted, full of bubbles and scratches on frosted paper, and there was no shelter during construction, which made a lot of paint fall off the furniture and floor. Ask them and tell them that this is their construction standard. It is not covered, and the traces of frosted paper are normal.
Well, in that case, what can I say? I had to invite Nippon's refresh service from outside. Professionals are professionals. After watching the scene, all the problems were pointed out to you on the 1234. There is no need to ask for anything, such as the wrong proportion of mixed water and the wrong painting method. Then I told him it was the pinnacle of the industry. He looked at me with a surprised face, said nothing with his mouth open, and then smiled bitterly. . .
I thought the project was finished and I didn't have to deal with them anymore, but the top of the living room wall didn't live up to expectations and actually cracked. Originally, I wanted Nippon to help me fix it when painting, but people told me that it was empty at first glance and I had to shovel it out and redo it, otherwise it would fall off after the repair. I can't help it Call him and check it out. The foreman asked the master to go up and check some fallen gypsum, saying that this has nothing to do with us. This is the original unpainted roof (that is, the roof painted by the developer before delivery). We can help you repair it. I asked why I didn't shovel off the original roof during the construction, and told me if there was any charge. . . I have four households on the first floor that are being renovated at the same time. Only my family has hired a large decoration company, another is a small local decoration company, and the other two are self-employed workers. The other three have shoveled the original roof, knowing that the original roof brushed by the developer is not good, and they must shovel it before they can brush their own. Our national first-line company doesn't know how to shovel. No charge. Why not? I have done more than 10 thousand projects for you, so I won't give you three or five hundred extra labor costs for shoveling the roof? )
I thought the problem of water leakage was solved before. 65438+1October 65438+June 6, the original factory was found to have water seepage, and the paint began to blister. I asked a related friend and told him that the alkaline substances that infiltrated into the cement should have precipitated, and the crystallized salt produced on the surface should have oozed out.
At this point, I have no expectations for the company, and I am completely speechless for the company's construction personnel. Even if the decoration companies all over the world have closed down, I can't invite such companies to construct. I'd rather find some temporary workers on the roadside.
This is the peak project of the industry, which started on August 28th. Now, one after another, problems emerge one after another.
Sign the kidnapping for you, perfunctory construction for you, and delay solving the problem.
It's okay. I am an example. Doesn't mean that everything at the peak of the industry has problems. Yes, I believe they will have good projects, even if they do odd jobs in the market, they will also have high-quality products. But such poor service and projects happened to me. From the beginning to the end, not a day has reassured me, and nothing has satisfied me. Finally, the foreman challenged me to give him a very satisfactory evaluation. . .
Tell everyone, don't think that the peak of the industry is big, and the project is good. Don't think that a set of majors boasted before starting work has proved that all companies have bad projects and low quality employees. They collect 65% of the total payment before starting construction, and then give it to their so-called project manager, that is, the foreman, to find scattered workers in the market to carry out construction. I talked to several types of workers. After receiving the money, the peak of the industry will deduct part of it to the company, and the rest will be given to the foreman, who will earn a share and then go outside to find workers. Their salary is lower than that of other decoration companies at the same level. All the workers I asked are basically not doing many projects for the peak of the industry every year. Most people are busy with their own projects or other high-paying projects first. The construction projects that have caused the peak of the industry are delayed again and again, and the quality is low. I want to ask, the painting construction is also 100 square meter. Others will give you 1000, and this one will only give you 600. What are you willing to do? So, actually looking for them is no different from looking for workers to work outside. And in the middle of the construction, you are required to pay 30% of the project cost, that is, the project is half done. Your expenses have been basically settled and 95% have been paid. If there are any problems in the future, don't expect to use money to force them to do things seriously. Collecting money and doing things without it are completely different.
Choosing the peak of my career is the most regrettable thing I have done so far, not one of them!