Summary of Business Assistant's Work III
A year goes by like water. At the beginning of the new year, I review my work and sum up my experience to enlighten my work in the coming year. I have a deeper understanding of the position of business assistant and am more familiar with the work content. It has been nearly 1 year since I joined the company on February 4th, 20XX. With the support and help of my colleagues and leaders, I have grown a lot. Through this year's work and study, my personal working mode and working method have made great progress. Now I will summarize the work in the past year as follows:
First, the completion of daily affairs.
From the beginning of my employment, I began to take over some business work as a business assistant, mainly including the establishment of business order information, quotation tracking, factory delivery arrangement, document sorting and so on. At the same time, assist department personnel to handle various affairs.
During this period, my work is mainly as follows:
1. Handle daily business delivery: contact the customer's delivery method, check the receipt information and invoice information, notify and urge the purchasing department to purchase in time, and notify the finance department to issue invoices. At the same time, for new customers, contact the billing information and the general taxpayer certificate.
2. Follow-up business quotation: For each quotation, coordinate with the production R&D department, purchasing department, finance department and other relevant departments in time, so as to quote the most accurate price in the shortest time and reply to customers in time.
3. Manage customer's order and delivery information: integrate production, delivery, billing records and sales detail tracking tables, and accurately record the production, delivery time, billing time, payment collection time and amount of each order.
4. Assist department leaders to handle daily work: mainly including sending quotations to customers, faxing contracts, following up payment, reviewing contracts, and handling tasks arranged by leaders at any time.
5. Tender preparation: responsible for the commercial part, coordinating all departments to complete other parts of the tender, integrating, stamping and binding.
Second, assist leaders in managing affairs.
1, do attendance, monitoring, employee registration and make registration every day;
2. Assist the leaders to handle the department personnel assessment every month;
3. Review, summarize and submit the expense reimbursement of department personnel;
4. Do a good job in the company's meeting notice and pre-meeting preparations, and coordinate the staff to ensure the smooth progress of the meeting;
5, timely and effectively complete the tasks assigned by the leadership.
Third, the experience and experience summed up in the process of work:
1, efficiency problem
When dealing with problems in work, the cooperation between departments is very important. The marketing center is the department that initiated the problem. How to coordinate other departments to solve problems is very important. This year, I summarized as follows: positive communication and positive feedback; Responsible, responsible for their own tracking to the end.
2. Be a serious and responsible person at work and do every little thing well.
The assistant's job is actually very complicated and trivial, and all leaders may arrange some temporary tasks at any time. Some of these tasks are urgent, which requires me to quickly judge the urgency of the matter and deal with it in time. More importantly, I must have a good memory, and don't leave behind the pending tasks. At work, I have developed the habit of doing statistics at any time, such as the details of express delivery and customer information sent every day, so as to do corresponding statistics for later inquiry.
Fourth, the direction of future efforts.
1, actively communicate with colleagues in various departments to realize active feedback.
2. Maintain efficient execution and sense of responsibility, and follow up the affairs that you are responsible for.
3. Do everything with your heart.
4, understand the industry knowledge, let oneself have a certain knowledge reserve, better service company.
Article 2:
Unconsciously, another year of growth passed in a blink of an eye. Looking back on the past six months, I am honored to make progress with my colleagues in the company and learn a lot from them. The feeling in my heart in the past six months is that it is not difficult to be a qualified assistant to the general manager, but it is not so simple to be an excellent assistant to the general manager. I think: a good assistant to the general manager should not only be modest and upright, but also be conscientious in his own career. But also in ideological and political, work ability. As a young assistant to the general manager, I still need to learn a lot.
First, ideological cultivation.
As an assistant to the general manager, if you want to perform your duties well, you must first have comprehensive excellent qualities in all aspects and establish a correct world outlook and outlook on life. In the past six months, I have seriously participated in various studies and activities. There is an idiom: as long as you work hard, the iron pestle is ground into a needle. Yes, as an assistant to the general manager, I will be careless and inappropriate in my work. Opinions and suggestions have come, and now I am no longer unhappy and refuse. Instead, put forward higher requirements for yourself and try to tell yourself: think carefully about how to do better from another angle.
Second, quality improvement.
In my work, study and life, I listen carefully to my own experiences, record them carefully, think carefully after work, and make some attempts purposefully at work. At work, I am committed to studying hard. I think everyone is my teacher. I can learn, there are many things to learn. For example, I just came to the company for half a year, and I don't know anything about the management and production of the company, so I can't make better suggestions. As a good employee assistant, you can ask questions if you don't understand, learn and think from colleagues in charge of production with an open mind, and boldly discuss the way of production management with colleagues.
In my spare time, I will read some books on production management and look up relevant information on the Internet. I deeply feel that learning really helps me a lot.
Third, the work content
1, thinking determines the way out, and how far the thinking is, how big the stage is; We are mental workers, and our forward thinking and open thinking determine the space for our value growth and the amount of wealth we bring to enterprises; I am accurate in this respect, and I can do a good job of employee consultation with my ears and eyes; I am equivalent to Zhuge Liang of Shu Han! Modern times call it a staff officer, (to be a good staff officer for the company's development and leadership); In the company, you can integrate into the company atmosphere and work, identify the foothold, starting point and focus of work, find the feeling of work, coordinate leadership around your own central work, contact the employees, do a good job in group work, and do a good job in service with colleagues and employees in various departments. Management is not meticulous, personnel are not decisive, assistants are not arrogant, ultra vires, offside, absent, and work is not in place. Instructions and reports should be timely. Don't read what you shouldn't read, don't say what you shouldn't say, don't listen to what you shouldn't listen to, don't do what you shouldn't do, and don't spread things that affect unity and progress among employees and colleagues, creating troubles and obstacles for the stable management of employees' minds and affecting the normalization of production in the company;
2. Can consciously take the initiative to do a good job of information collection and decision-making in workshops and departments, constantly improve and supervise the implementation, implement the work in time, what step has been implemented, how is the progress, what difficulties are there, what needs to be improved and improved, capture information in time, accurately do the implementation feedback, and actively do the decision-making staff. After finding the problem, carefully analyze the cause of the problem, formulate improvement measures, and then ask for a summary report to provide decision-making reference for leaders to solve the problem.
3. I am a fair referee when each department executes the work task list issued by the general manager's office. No matter who has a problem, it is not a strong sense of responsibility and has not completed the implementation as required. Everyone is afraid that I will appear in front of them at work, and I will hold them accountable and follow up their work. In order to comprehensively enhance the sense of responsibility of personnel at all levels, and to push the company's management to a new level, I am not soft-hearted, adhere to principles, and resolutely do not compromise in execution. If it is wiped out by everyone, it is impossible. If I can't do this, then my assistant to the general manager has no real value;
4, the things assigned by the leadership, I first according to my own brain to find a way to meticulous high standards of serious completion, do not rely on, in the process of work found deficiencies immediately improved, I asked myself to do everything to a high standard; Because for me, who has experienced in the Tiejun army, my bones are different. For example, I met the IKEA review at the end of June. Under the leadership of General Manager Cheng and General Manager Luo, when the General Manager's Office gave me the task of organizing 65,438+02 people to comprehensively clean up the environmental sanitation of the garden in the factory, I was able to accept the task at the first time, and quickly according to the environmental sanitation of the factory, the area was large, the scope was wide, the time was tight, the tasks were heavy, and there were many dead ends. In a limited time, I could quickly unify everyone's thoughts, unite everyone around me, rationally divide the work of the personnel, and coordinate up and down. Through strict organization, effective division of labor and solid ideological mobilization, with everyone's full cooperation, we have carried forward the spirit of setting an example, based on the existing conditions, and in line with the ideological concept of saving costs for the company by Midland. I fought a tough battle with little material support, and * * * completed the task given to me by the general manager's office. The same thing, two different people to do, different ideas, different consciousness, different standards for themselves, different sense of responsibility, then the effect will inevitably be different; I regard everything assigned as my own thing, and every task I complete as an exercise to improve and spur my ability and quality. For everyone who really has ideals and goals and is responsible for himself, work is a kind of enjoyment, and my life value can be promoted and realized in my work. I am also anxious and confused when I encounter difficulties, but when I face difficulties and solve problems through my own efforts, I always feel happier and stronger than difficulties. Because I know that if I don't make progress, I will muddle along and regard work as a burden; It is irresponsible for the value of one's own life; It is impossible for a person who is irresponsible to himself to regard the company as his home and his career and make sacrifices. Because they don't understand that taking the initiative to do their own work is responsible for themselves, and they are trying to improve their talents and achieve their future and life; Because there is no pot, how can there be one in the bowl? There is no passion for doing work, and it is also sloppy to receive work. I am full of complaints and just want to finish the work; The result of work is always indifferent and irresponsible, and there is no standard for doing things, which is a mess; He thinks that the company has nothing to do with making money and losing money, but the boss's business, and he doesn't care; Narrow-minded, timid, unwilling to pay more for the company, sacrifice more rest time, and do a good job before leaving the company; They are ready to escape before they get off work. They can't afford to lose at all. I don't agree with those who try to pass the buck when something goes wrong.
5. In view of the imperfect work responsibilities at the corresponding levels, I can draw up a workflow suitable for our company according to the actual situation of our company, and perform my work responsibilities in strict accordance with the workflow; Clear thinking, specific process, in the face of their own posts, a lot of work ideas, cumbersome affairs, things will be orderly; I classify my work every day, and it is my key to deal with all kinds of tasks at the same level easily, that is, to do what is urgently needed first, then to do special things, and to allocate work and rest time reasonably. In major tasks, there should be plans in advance, expectations in implementation, measures in expectation, summaries afterwards and reports after summarization;
6. Give full play to the role of lubricating oil with long sleeves and dancing;
Our company is a manufacturing enterprise with about 800 people. When the forest is big, there are all kinds of birds, and it is inevitable that there will be friction contradictions. Whether there are contradictions and disputes, employee complaints, or coordinated handling of foreign units and enterprises, I can handle them easily and reasonably according to my own ability and experience. In the past six months, I cooperated with the general manager's office to receive the factory visit of Zigong Lantern Association and the factory investigation of Qingshen government supervision department, and accepted the instructions of the general manager to deal with the car accident on the way home from work at night, which was handled properly and satisfied at all levels; I usually do my job, and when I don't judge, I am right: respect without blindly following, obedience without being a slave, and not violating principles. "Not only books, not only books, but also facts." Carry out the work in a measured way, adhere to the principle and act according to the rules; Stay, be polite, sincere and affectionate. No bullying, no command, no bullying. Coordinate internal and external relations, seek external support and cooperation, and seek internal unity and progress.
Fourth, look ahead.
Through this half year's work, with the care and help of leaders and colleagues at all levels in the company, I am lucky to have learned a lot and made some achievements in my work. But this is far from enough, especially in the coordination of production work. In the future, I will continue to study more, think more, try more, and strive to do my work better.
Article 3:
Time flies, XX years have passed, and 20 18 has arrived again. At the beginning of the new year, I review my work and sum up my experience to enlighten my work in the coming year. I have a deeper understanding of the position of business assistant and am more familiar with the work content. It has been nearly 1 year since I joined the company in 20XX+04, and I have grown a lot with the support and help of my colleagues and leaders. Through this year's work and study, my personal working mode and working method have made great progress. Now I will summarize the work in the past year as follows:
From the beginning of my employment, I began to take over some business work as a business assistant, mainly including the establishment of business order information, quotation tracking, factory delivery arrangement, document sorting and so on. At the same time, assist department personnel to handle various affairs.
1. Handle daily business delivery: contact the customer's delivery method, check the receipt information and invoice information, notify and urge the purchasing department to purchase in time, and notify the finance department to issue invoices. At the same time, for new customers, contact the billing information and the general taxpayer certificate.
2. Follow-up business quotation: For each quotation, coordinate with the production R&D department, purchasing department, finance department and other relevant departments in time, so as to quote the most accurate price in the shortest time and reply to customers in time.
3. Manage customer's order and delivery information: integrate production, delivery, billing records and sales detail tracking tables, and accurately record the production, delivery time, billing time, payment collection time and amount of each order.
4. Assist department leaders to handle daily work: mainly including sending quotations to customers, faxing contracts, following up payment, reviewing contracts, and handling tasks arranged by leaders at any time.
5. Tender preparation: responsible for the commercial part, coordinating all departments to complete other parts of the tender, integrating, stamping and binding.
(1) Conduct attendance, monitoring and employee registration every day, and make good registration; (2) Assist the leaders in handling the monthly departmental personnel assessment; (3) Review, summarize and submit the department personnel expenses; (4) Do a good job in the company's meeting notice and pre-meeting preparations, and coordinate the smooth progress of the employee security meeting;
(5) Timely and effectively complete all tasks assigned by leaders.
Efficiency problem
When dealing with problems in work, the cooperation between departments is very important. The marketing center is the department that initiated the problem. How to coordinate other departments to solve problems is very important. This year, I summarized as follows: positive communication and positive feedback; Responsible, responsible for their own tracking to the end. The assistant's job is actually very complicated and trivial, and all leaders may arrange some temporary tasks at any time. Some of these tasks are urgent, which requires me to quickly judge the urgency of the matter and deal with it in time. More importantly, I must have a good memory, and don't leave behind the pending tasks. At work, I have developed the habit of doing statistics at any time, such as the details of express delivery and customer information sent every day, so as to do corresponding statistics for later inquiry.
1, actively communicate with colleagues in various departments to realize active feedback.
2. Maintain efficient execution and sense of responsibility, and follow up the affairs that you are responsible for.
3. Do everything with your heart.
4, understand the industry knowledge, let oneself have a certain knowledge reserve, better service company.