Introduction to business etiquette, the third general assignment
First, multiple-choice questions (2 points for each small question, 30 points for * * *)
1. When preparing for business negotiations, business people should keep in mind the following basic principles (ABCDE).
A. principle of objectivity B. principle of pre-trial C. principle of autonomy D. principle of consideration E. principle of knowingly committing crimes.
2. Understanding of negotiating opponents should focus on the following aspects: (ABCDE).
A. Who is the real decision-maker or person in charge among the negotiating opponents?
B. Personal information, negotiation style and negotiation experience of the negotiating opponent
C. discuss the opponent's political, economic and interpersonal background.
D. Negotiate the opponent's negotiation plan
E discuss the main business partners and opponents of the opponent and the evolution of their relationship.
3. The core point of negotiation policy is still to ask negotiators to treat others with courtesy, respect and understand others. Specifically includes the following contents: (ABCDE).
A. respect your opponent. B. Act in accordance with the law. C. equal consultation and mutual benefit. D. seek common ground while reserving differences. E. separate personnel.
For the business community, meeting etiquette should at least include (ABCD) and other aspects.
A. Conference preparation B. Inviting the media C. Live entertainment D. Aftercare E. Defining the theme
Business people should pay attention to the following details when choosing the time to hold a press conference: (ABCDE).
A. Avoid holidays B. Avoid major local social activities C. Avoid press conferences of other units.
D. avoid conflicts or inconsistencies with the focus of the media.
E generally speaking, the total time of a press conference should be limited to two hours.
6. The following methods can be used to publicize the exhibition, especially its contents: (ABCDE).
A. Publicly advertise B. Put up posters about the exhibition
C. distribute promotional materials and souvenirs at the exhibition site. D. Hang colorful flags, ribbons or banners at the meeting place. E. use colored balloons and airships for publicity.
7. In general, the exhibition organizers should try their best to fully meet the reasonable requirements of exhibitors for booths. However, if there are many exhibitors and the competition for ideal booths is fierce, the exhibition organizers can adopt the following methods to reasonably allocate booths: (ABCD).
A. Bid for the booth B. Bid for the booth C. Draw lots to decide the booth
D. news? First come, first served? Assign e. press? How close are you? distribute
8. The following (ABCDE) is the key content of the funded project review and approval.
A. it depends on whether the sponsorship can really succeed.
B: It depends on the sponsors' affordability.
C. it depends on the timing of sponsorship.
D. it depends on how positive the sponsorship will be to our unit.
E. It depends on the negative impact of this sponsorship on our unit.
9. The specific procedures for sponsoring the conference are as follows: (ABCDE).
A. announce the start and play the national anthem. B. Sponsors formally implement sponsorship. C. the sponsor representative speaks. D. the sponsor representative speaks.
E. Statements by guest representatives
10. When arranging the specific seats of tea party participants, the following methods are mainly adopted: (ABCD).
A. Surrounding B. Scattered seats C. Round table D. Chair E. Lawn style
1 1. When drafting a contract, in addition to the standards and specifications in format, the following issues must be noted: (ABCD).
A. Abide by the law B. Comply with the convention C. Comply with common sense D. Take care of your opponent E. Simplify the complex.
12, the signing ceremony was the climax of the signing. Although the time is not long, the procedure is standardized, solemn and enthusiastic. The formal procedure of the signing ceremony usually includes the following contents: (BCDE).
A. standardize the clothes of the contractor B. announce the signing ceremony C. formally sign the contract text.
D. Signatories exchange contract texts formally signed by all parties concerned. E.*** Drink champagne to congratulate them.
13. As far as ceremony operation is concerned, the common opening ceremonies are: (ABCDE).
A. opening ceremony B. groundbreaking ceremony C. groundbreaking ceremony D. groundbreaking ceremony E. navigation ceremony
14. The ribbon-cutting ceremony includes the following contents: (ABCDE).
A. all the guests are in place. B. announce the start and play the national anthem. C. the guest talks to the host. Start cutting the ribbon. E. visit.
15. People attending the celebration include: (ABCDE).
A. superior leaders B. celebrities C. mass media D. partners E. community relations and unit employees
Second, true or false (2 points for each small question, 30 points for * * *)
1. When holding bilateral negotiations, a long table or an oval table should be used, with the guest and the host sitting on both sides of the table. (right)
When holding multilateral negotiations, in order to avoid rudeness, round tables are generally held in accordance with international practice? Round table? . (right)
3. At the negotiating table, keep? Gentleman demeanor? Or? Lady style? Help win the respect and goodwill of your opponent. So, to some extent, courtesy is right, and courtesy is easy to succeed. (right)
For the business community, holding exhibitions is the most important means to contact and coordinate with the news media. (error)
The organizer should warmly welcome the units that signed up for the exhibition. (error)
6. When the audience visits the unit booth, the staff can accompany them to prepare for self-consultation; You can also ask them to help themselves without interference. (right)
Generally speaking, the venue for sponsoring the conference should not be beautifully decorated and luxurious. (right)
According to international practice, the best time to hold a tea party is around 2 pm. (error)
Generally speaking, the subject matter, cost and time limit are called the three elements of a contract. (right)
10. The signature hall is either permanently dedicated or temporarily replaced by the conference hall and reception room, but the general principle of its layout is solemn, neat and quiet. (right)
1 1. According to the relevant provisions of business etiquette, the contract text saved by the other party should be signed first, and then the contract text saved by the other party should be signed. (error)
12. When preparing for the opening ceremony, you should first follow the guidelines. Warm? 、? Frugality? With what? Meticulous? Three principles. (right)
13. According to the usual practice, both the guest and the host should stand at the opening ceremony, so there is generally no podium or seat. (right)
14. Groundbreaking ceremonies are mostly held in the center or side of the construction site. (right)
15. According to the usual practice, at the handover ceremony, representatives of all parties concerned should speak, which should be representatives of the receiving unit, guests, construction and installation units, etc. (error)
Three, material analysis questions (40 points)
(? Xiangtan Online? Report) 65438, 20081October 30, 2008 Asia-Europe SME Partnership Fair was successfully held in Xiangtan County, Hunan Province. The purpose of this fair is to publicize and promote the investment projects in Xiangtan County, show business opportunities for cooperation, and deepen the exchanges and cooperation between Xiangtan County and the trade and investment delegation in Northeast Britain. The fair was novel in form, rich in content and focused, and was well received by the delegation.
Comment. It is also of great significance to promote the opening up of Xiangtan County, display its image and develop Xiangtan County.
Export-oriented economy has played a good role in promoting.
The following is the meeting site:
Chinese and British business leaders are negotiating.
Please analyze the above materials according to what you have learned and answer the following questions:
1. What problems should business people pay attention to when attending the fair? (20 points)
A: (1) There must be strict requirements and uniform regulations on the documents of official participants in our Expo. All men should have their hair cut, shaved and blown dry. No unkempt hair, no beard or big sideburns. Ladies should choose dignified and elegant hairstyle and light makeup, but not too modern or advanced hairstyle, colorful hair, bright makeup or cosmetics with strong fragrance.
(2) From the appearance, business people attending the fair pay the most attention to clothing. As the fair is related to the overall situation, business people should reasonably wear traditional, simple, elegant and standardized most formal etiquette clothes in such places. If possible, men should wear dark three-piece suits and white shirts, plain or striped ties, dark socks and black lace-up shoes. Ladies are required to wear a dark suit skirt and white shirt, with flesh-colored stockings or pantyhose, black high heels or semi-high heels.
2. If we are the host of the fair, what etiquette rules and details should we pay attention to when arranging the seats of the fair? (20 points) A: (1) Bilateral negotiations.
When holding bilateral negotiations, a long table or an oval table should be used, with the guest and the host sitting on both sides of the table. If the table is placed horizontally, the side facing the main entrance is upward.
Should belong to the guests; The side facing away from the main entrance is the lower side, which belongs to the main side. If the table is placed vertically, it should be based on the direction of entering the door, with the right side facing up and belonging to the guest side; Left side down, belonging to the main party.
When negotiating, the main negotiators of each party should sit in the middle of their own side. The rest of the staff should follow the principle of high right and low left, and sit on both sides of the main speaker from near to far. If you need an interpreter, you should arrange him to sit next to the main speaker, that is, to the right of the main speaker.
(2) Multilateral negotiations.
When holding multilateral negotiations, in order to avoid rudeness, round tables are generally held in accordance with international practice? Round table? . In this way, the boundaries of inferiority are diluted. Even so, in the specific seating, we should also pay attention to let the participants of all parties concerned enter the venue as much as possible and sit down at the same time. At the very least, the host personnel should not sit in front of the guests.
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