How was the conflict caused by 175 Chinese tourists stranded at a Japanese airport finally resolved?
On the evening of January 24, a flight from Tokyo Narita Airport in Japan to Shanghai was delayed for as long as 24 hours due to weather conditions in Shanghai. Dissatisfied with the airline's arrangements, some tourists clashed with the police and even sang "March of the Volunteers" in protest. It was not until the Chinese Embassy made representations that the 175 Chinese tourists stranded at the airport were able to register and return home.
According to reports, the flight involved was Jetstar Airways, a low-cost airline owned by Qantas. This flight was originally scheduled to check in at 9:45 pm on the 24th, but after passengers waited at the boarding gate for 30 minutes, the airline announced that the flight would be delayed for 24 hours due to weather conditions.
The report stated that Jetstar Japan subsequently only took away and settled five of the Japanese passengers, while "ignoring" the remaining 175 Chinese passengers. In addition, the airline not only had a bad attitude and asked passengers to collect their luggage and solve their own food and accommodation problems, but airline staff also kept shouting at them in English, "get out."
The next day In the early morning, a passenger planned to buy food from the vending machine on the second floor of the departure area, but was stopped by airline staff and told to "stop walking." This caused dissatisfaction among other passengers, who started a verbal argument with two staff present, which later developed into a physical conflict.
In the early morning of the next day, a passenger planned to go to the vending machine on the second floor of the departure area to buy food, but was stopped by airline staff and told him to "stop walking around." This caused dissatisfaction among other passengers, who started a verbal argument with two staff present, which later developed into a physical conflict.
The website of the Chinese Embassy in Japan also released official news. After the Chinese Embassy in Japan learned of the situation, it urgently intervened overnight. After coordination by the embassy, some passengers followed the guidance of the airline and stayed in nearby hotels to rest, while more than 100 passengers insisted on waiting near the boarding gate.
The Chinese Embassy in Japan stated that it will continue to pay attention to the subsequent developments of the incident.
At the same time, it reminds traveling citizens that low-cost airlines are low-cost operations and must sign relevant exemption agreements with passengers in advance because of the cost Due to limited transportation capacity and manpower, it often happens that flights cannot be changed in time and passengers are not responsible for food and accommodation.