Speech script on how to explain the tour guide words
Facing tourists with increasingly higher demands, we have no reason to blame our guests for their excessive demands. We have more reasons to fully charge ourselves to meet the needs of guests with various needs. Say it well. The following is a speech script I compiled on how to explain tour guide words. Let’s take a look at how others have written it. Speech on how to explain tour guide words Part 1
The same guide words have made many tourists less and less fond of group tours. As a tour guide, if you don’t have a thorough understanding of the scenic spot, you are indeed not a good tour guide. When leading tourists to visit, what should we do?
(1) Segmented explanation method
For smaller and secondary scenic spots, the guide can use a straight narrative method to explain. However, for large-scale and important scenic spots, we cannot introduce them in an all-round and straightforward way, but should use a segmented explanation method. The so-called segmented explanation method is to divide a large scenic spot into several connected parts to explain it in segments.
(2) The method of highlighting key points
The so-called method of highlighting key points is to avoid covering everything when the tour guide explains, but to highlight a certain aspect of the explanation method.
1. Highlight the representative landscapes in major scenic spots. For example, when visiting the Qin Terracotta Warriors Museum, you should highlight the explanation of Pit No. 1 and Pit No. 2.
2. Highlight the characteristics and distinctiveness of the scenic spots.
3. Highlight content that tourists are interested in.
4. Highlight...the best. Facing a certain scenic spot, the tour guide can introduce it to the world (China, a certain province, a certain city, a certain place) according to the actual situation. This is the largest (longest, oldest, highest, or even smallest)... because This also means that the characteristics of scenic spots can arouse the interest of tourists.
(3) The method of triggering emotions by touching scenes
The method of triggering emotions by touching scenes is a tour guide explanation method that evokes emotions by seeing things and making use of topics. The key to expressing emotions is to express them naturally, correctly and to the point.
(4) The method of combining virtuality and reality
The method of combining virtuality and reality is to organically combine allusions, legends and scenery introduction in the tour guide's explanation, that is, the tour guide technique of weaving a storyline. That is to say, the tour guide’s explanation should be story-based in order to produce artistic appeal, and strive to avoid bland, boring, and matter-of-fact explanation methods.
(5) Question-and-answer method
The question-and-answer method is a tour guide method in which the tour guide asks tourists questions or inspires them to ask questions when the tour guide is explaining. There are many forms of question-and-answer methods, the main ones are:
1. Self-question and answer method (in order to attract tourists’ attention);
2. I-ask-and-answer method (to induce tourists Answer);
3. Ask me how to answer (satisfy the curiosity of tourists).
(6) Creating suspense
The tour guide raises interesting topics during the tour guide's explanation, but deliberately does not mention them, arousing the tourists' desire to know the answer and causing them to The method of suspense is to create suspense, which is commonly known as whetting the appetite and selling off the story.
(7) Analogy
The so-called analogy is a guide technique that uses familiar metaphors to achieve the bypass effect.
1. Similar analogies, comparing two similar things, make it easier for tourists to understand and make them feel familiar.
2. Analogy of similar things but different things, comparing two kinds of scenery to show the differences in scale, quality, style, level, value, etc. 3. The ratio of eras can be used to make analogies between emperors of different countries in the same period, or to convert era names and emperor dates into AD years.
(8) The finishing touch
The tour guide's technique of using concise words to summarize the unique features of the scenic spots visited and leaving a prominent impression on tourists is called the finishing touch. After the tour group visits Xi'an, the tour guide can use the five words "early" (early in history), "long" (long time since the capital was established), "complete" (all categories of cultural relics), "high" (high artistic level) and "big" (large in scale) to summarize it. The basic characteristics of Shaanxi culture.
In addition to the above eight tour guide methods, our country's tour guides have also summarized the brief description method, the detailed description method, the introduction method, the fascinating method, the here and there method, the association method, etc., which will not be introduced one by one here. . There are many tour guide methods. However, in specific work, various tour guide methods and techniques are not isolated, but interpenetrate, interdependent, and interrelated. While learning from the strengths of others, tour guides must integrate their own characteristics, form their own tour guide style and methods in practice, and use them flexibly and skillfully depending on the specific time and space conditions and objects. Only in this way can they obtain different results. Excellent tour guide effect. Speech on how to explain tour guide words Part 2
Dear students, hello everyone! The title of my speech today is "How to Explain Tour Guide Words."
(1) Improve cultural literacy and language expression skills
Tour guide narration is an art that fully integrates knowledge and language. Modern tour guides are required to have rich cultural knowledge and strong language control ability. Teachers should guide students to learn relevant historical, historical and cultural knowledge, compare the similarities and differences of various scenic spots, find out their characteristics, and improve students' cultural accomplishment. In addition, teachers should provide students with more opportunities for language expression. In addition to reading and reciting texts in class, they should also organize various social activities to encourage them to make friends normally and communicate more. At the same time, teachers should also do a good job in pronunciation and pronunciation of words. Mantra correction work, thereby enhancing their language control ability.
(2) Carefully design tour guide words
Current tourists have high expectations for tourism, and tour guides need to provide guidance for people of all knowledge levels, ages, ethnicities, and even nationalities. Tourist services have different psychological demands. Teachers should not only tell students the knowledge in the textbooks, but also broaden their horizons, explain folklore and anecdotes about relevant scenic spots, require them to read more relevant books, use rich online resources to collect relevant historical allusions, and then provide guidance. They wrote distinctive tour guides based on the information they collected, and simulated performances in class for other students to comment. It should be noted that the tourist guide words written by students at the beginning may contain a lot of written language. At this time, the teacher should remind them that the purpose of the guide words is to communicate with tourists so that tourists can understand them, thereby guiding them to design excellent guide words.
(3) Cultivate logical thinking ability
As an excellent tour guide, you must have strong thinking logic so that your language explanations can be coherent. Tour guides should classify and organize the materials they want to explain, prioritize them, arrange them in order, and make it clear what to say and which part to say first. Teachers should provide guidance in the daily practical teaching process, teach them basic logical methods such as comparative method, abstract method, deduction method, induction method, etc., to help students improve their own logical thinking defects, so that students can be organized in their future work. Explain clearly to tourists.
(4) Appropriately add elements of humor
Humor is a lubricant that improves interpersonal relationships, can eliminate conflicts and barriers, and bring relaxation and laughter to people. In fact, there is no shortage of humorous elements in life. As long as you are a thoughtful person, you can see some people showing witty sense of humor on many occasions. You can also obtain humorous materials by reading magazines or searching on the Internet, listening to cross talk, etc. to guide students in identifying and choosing. The novel and interesting jokes are useful to me. The element of humor is just an embellishment in the tour guide's explanation and is not essential. Tour guides should observe carefully, think hard, and summarize well. When telling jokes, they should pay attention to the various feedbacks from tourists. If they are inappropriate, they should stop immediately and seek advice. A better explanation method that can arouse the excitement of tourists' hearts cannot establish a bad impression of glibness in the minds of tourists.
(5) Cleverly integrate situational language
Situational language is a silent language that uses people’s expressions, body movements, etc. to convey information. If situational language is used reasonably, it will not only Enhance the effect of spoken language and sometimes improve the effect of unclear language expression. An excellent tour guide should properly demonstrate his decent manners and clever body language, and pay attention to the accumulation and cultivation of daily life. In the teaching process, teachers should guide students to master correct eye language, expression language, hand gesture language, gesture language, etc. They can use multimedia courseware or online audio and video materials to allow students to observe and learn, and continue to practice in simulated scenes in order to achieve the goal. The purpose of skillful use.
In addition, teachers should also remind them to use situational language reasonably and not to be pretentious or ugly, otherwise it will damage the rhythm and final effect of the tour guide explanation. Speech on how to explain the tour guide part 3
1. The scenic spots must be familiar.
Several entrances, several exits, going back or not, going up the mountain or down the mountain, what is the biggest feature of each line? What is the starting point for choosing that line?
2. Understand the nature of the guests.
It is mainly used to adjust the level, focus and style of your own explanation, whether it should be deeper or shallower, whether it should focus on architectural features or landscape features; Number of people: If the number of people is small, you can consider more Talk a little bit, because the journey will be faster if there are fewer people. If there are more people, the journey will be slower and the time for taking pictures will increase. Therefore, we must focus on the key points and reduce the nonsense; tourist origin: the living habits of people in each region are very important. It affects the guest's interest in the landscape. For example, guests in Shanghai will live in urban pollution accumulated by noise and exhaust gas. Therefore, they will be particularly interested in some negative ions, oxygen bars, and health care content.
3. Improve the ability to instantly modify the tour guide words.
For example, the Hangzhou Bay Bridge is 36 kilometers long. For example, you can say to rural people: "How long is this bridge? At your normal speed, if you walk ten miles in an hour, you can walk ten miles in an hour from the morning Walking from eight o'clock until three o'clock in the afternoon is more vivid. For example, if the plane arrives at its destination at 12 o'clock, for those who are afraid of being too late, they can implicitly say: "When the moon climbs over the hills." At that time, we took off by plane, and the plane arrived when the moon hung over the treetops."
What if the team in front is stuck there? There is nothing to say. At this time, you need to expand the tour guide in a targeted manner. If there happens to be a lake next to you, you can extend the tour guide in this way:
(1) We are surrounded by clear water. Do you know where beauty comes from?
(2) Now we see the color of the water and hear the rumors, but do you know what Feng Shui is?
(3) Legend Xun, there is an unknown fish living in this water. Tourists will definitely ask you what kind of fish it is? It’s a legend anyway, so just start making it up.
(4) Why is the color of the lake green? And the color of the sea is blue?
(5) Someone once jumped into the lake and wanted to commit suicide. But we didn't succeed in committing suicide. What's going on? If the team behind us urges us to leave quickly, we can condense the tour guide and string the key points into a line.
4. After finding the guests’ points of interest, immediately adjust all the focus of the explanation.
At the beginning, you can tentatively talk about various aspects of knowledge, but if you find that the guest has a special opinion on a certain aspect when asking you, you should immediately change the focus of the tour guide explanation. focus. If the guest is interested in architecture, you may wish to focus on the origin of the building in front of you, architectural schools, construction techniques, characteristics, structure, raw materials, inspiration or comparison with modern architecture.
5. Be well-read. Establish a special topic explanation system that is personal and cannot be cloned by others.
Such as: tea culture tour, Buddhist and Taoist cultural tour, etc.;
6. Make up for the weak areas of your own knowledge.
Because the barrel theory shows which of our shortcomings we have, the tour guide’s level of explanation may also be at the level of the shortcomings. Although we have many reasons to choose to maximize our strengths and avoid weaknesses, the needs of the guests are what we can choose. It is very likely that the guests will give us an unsatisfactory reply and negate the effectiveness of the entire group. In the face of tourists who are increasingly demanding, we have no reason to blame our guests for their excessive demands. We have more reasons to keep ourselves fully charged to meet the needs of guests with various needs.
Speech Notes on How to Explain Tour Guide Words Part 4
1. Things to note other than the explanation of tour guide words:
1. Preparation for dressing: The tour guide certificate interview is the same as other interviews, and you need to be neatly dressed , generous, but the color should not be too bright (especially for women, the matching colors of clothes should not exceed three or more), it is best to wear a suit, which gives people a mature but solemn look. Special attention is: it is not easy for tour guides to wear jewelry during interviews , such as big earrings or rings and bracelets, etc. Simple hairstyle is better; even casual clothes are fine, with a casual sweater on the upper body and denim casual shoes on the lower body. It has a more quasi-tour guide feel, so that the figure looks more upright and energetic, but overall it should be Give the examiner the impression that you are like a tour guide, suitable for tour guides, not for people in other industries.
2. Preparation for etiquette: Tour guides themselves are a symbol of the service industry. They must pay attention to etiquette and pay attention to etiquette: not only must they be polite, but also don’t be too polite; explain the tour guide When resigning, you should look at the face of the examiner. It is best to circulate your eyes and briefly communicate with each examiner, but do not stare at one examiner inappropriately. Your tone and speed should show your intimacy and humility, and do not Looking around or clicking your tongue arrogantly, you can leave a deep impression on the examiner with your attitude, and thus win the initiative for your explanation! It will make people feel that you are a person suitable for service.
2. Things to note when explaining the tour guide:
1. Preparation and precautions for the tour guide before the interview:
<1>Be sure to be familiar with it before the interview Memorize the tour guide, the organization of the tour guide should be colloquial, but also colloquial, but also have a scientific tour guide, with real basis, do not explain some hearsay and unofficial history, it is best to sort out a set of tour guides that suit you Words, write them in a notebook.
Personal suggestion: After you have fully prepared your tour guide, find a knowledgeable friend (it would be better if you are a tour guide) and explain it to him. Doing a mock interview will be very rewarding. , firstly, when you are explaining, see if the other person's expression is listening, that is, see if the tour guide you prepared is attractive, see if he can understand or listen, if so - the effect is very good, If not---you must make further improvements. Just imagine if even your friends can't understand or listen, the examiner will be more picky after listening for a day; secondly, let the other party make suggestions. After all, your preparation is only your own. Points of view, like listening to other people's suggestions and being able to accept other people's corrections are suitable for tourism. (Similarly, after you explain, the examiner will usually give you some symbolic suggestions or guidance. At this time, you must smile. Listen carefully and express your gratitude, because your attitude counts a lot, and you must be grateful for the guidance given by others)
2. Things to note when explaining the guide words during the interview:
< p> (1) Don’t speak too fast, because too fast does not mean that you are proficient, but it will show that you are panicked, have unclear enunciation or lack of stability.(2) The explanation must not be an endorsement-style explanation. It must be eloquent and vivid. It would be better if you can use body language, just like storytelling. However, if you cannot use body language, do not use it indiscriminately. , otherwise, this will be counterproductive, pointing fingers and superfluous.
(3) Explain what to do if you forget your words or get stuck? This problem is very serious. If you have memorized the words and forget your words, it proves that you are very nervous. At this time, you must learn to adjust, pause and take a deep breath, but Don't let the examiner see it, recall it again, and pick up the thread immediately, but don't repeat a sentence over and over again. This will affect all your performance. Even if your mind is blank, your face is hot, and you can't think of anything, At this time, you must be steady, smile and tell the examiner truthfully when asking other questions: You really have no excuses, and make up for it when answering the questions. Generally, the examiner will forgive you and not go out of your way to make things difficult. I feel that your modesty is just a personality problem.
(4) Don’t think for too long when answering the questions. Generally, the examiner will ask you 3-5 questions about the professional knowledge of the tour guide business. If you know the answer, one of the answers must not be irrelevant, and the second one must be professional. Answer the terminology carefully to make the answer more complete, but avoid rushing to answer. 2. If you don’t know the answer, you can give it a try, but don’t remain silent or refuse to answer.